Overview

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The Westin Palace, Madrid

Plaza de las Cortes, 7, 28014 Madrid, Madrid, Spain
+34 913 608 000

€175+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.7/10 Excellent
based on 1,676 reviews

Review highlights

  • 9.8
  • 8.8
  • 6.9
  • 6.6

Good to know

  • Nice building
  • Luxurious Hotel
  • Wonderful sightseeing
  • Friendly atmosphere

Nearby

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    About

    Commissioned by King Alfonso XIII in 1912, the newly restored Westin Palace Madrid is set near the Prado, historic monuments and some of the best tapas restaurants in town. It was ranked as one of the world's best hotels by Condé Nast Traveler’s 2010 Gold List. Topped by an enormous stained glass dome, the regal building has been a center of Spanish society for almost 100 years. It boasts meeting rooms, restaurants, bars, shops, a beauty parlour, and a WestinWORKOUT® Fitness Studio overlooking the city. The 467 guest rooms and spacious suites have been updated with all modern conveniences and with the Heavenly® Bed and Heavenly® Bath. Rooms are exquisitely decorated with antique furnishings and original mahogany and plaster details.

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    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Laundry facilities
    • Spa
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,676 reviews
    • 9.8 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.2 "Great service."
    • 7.6 "Good amenities."
    • 7.5 "Good vibe."
    • 6.9 "Average comfort."
    • 6.6 "Average cleanliness."
    • 6.0 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.2 "Value below average."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 972 reviews
    • 9.8 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 7.6 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      9.0 "90% thought the hotel was luxurious."
      9.6 "96% said it was a stylish hotel."
      7.7 "77% enjoyed the lobby entrance."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
    • 6.6 "Bar is ok."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "68% said the view was so-so."
    • 4.5 "Internet is poor."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 419 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.5 "Tasty food."
    • 7.2 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.7 "Vibe was decent."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.0 "Only 60% said rooms were clean enough."
    • 4.4 "Value below average."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 33 reviews
    • 9.8 "Terrific location."
    • 8.0 "Great service."
    • 7.8 "Good vibe."
    • 6.2 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 251 reviews
    • 9.7 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.9 "Average amenities."
    • 6.7 "Vibe was decent."
    • 6.5 "Average cleanliness."
    • 5.6 "Rooms are ok."
    • 3.8 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Luxurious Hotel"
    "Wonderful sightseeing"
    "Friendly atmosphere"
    data provided by TrustYou

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