Overview

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The Westin Palace, Madrid
Best Designer Vibe

Plaza de las Cortes, 7, 28014 Madrid, Madrid, Spain
+34 913 608 000

€207+

Overall guest ratings

8.7/10 Excellent
based on 1,670 reviews

Review highlights

  • 9.8
  • 9.2
  • 6.4
  • 5.9

Good to know

  • Nice building
  • Luxurious Hotel
  • Friendly atmosphere
  • Wonderful sightseeing

Nearby

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    About

    Commissioned by King Alfonso XIII in 1912, the newly restored Westin Palace Madrid is set near the Prado, historic monuments and some of the best tapas restaurants in town. It was ranked as one of the world's best hotels by Condé Nast Traveler’s 2010 Gold List. Topped by an enormous stained glass dome, the regal building has been a center of Spanish society for almost 100 years. It boasts meeting rooms, restaurants, bars, shops, a beauty parlour, and a WestinWORKOUT® Fitness Studio overlooking the city. The 470 guest rooms and spacious suites have been updated with all modern conveniences and with the Heavenly® Bed and Heavenly® Bath. Rooms are exquisitely decorated with antique furnishings and original mahogany and plaster details.

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    Starwood Hotels

    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Spa
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,670 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      7.8 "78% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "Easily accessible by car, said 100%."
      8.0 "Great parking, according to 80%."
    • 9.2 "Excellent breakfast."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.6 "86% said the concierge service was amazing."
      9.1 "91% found the restaurant service to be one of the best."
    • 8.2 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
      8.9 "89% thought the architecture was beautiful."
      7.5 "75% found the grounds to be nice."
      7.5 "Business facilities were excellent, according to 75%."
    • 7.8 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
      9.8 "98% said it was a stylish hotel."
      8.4 "84% enjoyed the lobby entrance."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.9 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 5.2 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 4.6 "Value below average."
      2.5 "75% said beverages were too expensive."
      3.3 "The price was too high for 67%."
      2.9 "71% said the breakfast was too expensive."
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    Overall rating

    8.7 Excellent
    based on 951 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
    • 7.8 "Good vibe."
      9.3 "93% thought the hotel was luxurious."
      9.4 "94% enjoyed the friendly atmosphere."
      8.4 "84% enjoyed the lobby entrance."
      9.3 "93% said it was a stylish hotel."
    • 7.7 "Good amenities."
      7.9 "79% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
    • 4.9 "Internet is poor."
    • 4.6 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 450 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      7.4 "74% liked the proximity to shopping."
    • 9.2 "Excellent breakfast."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 7.1 "Good vibe."
      8.9 "89% thought the hotel was luxurious."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 4.8 "Value below average."
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    Overall rating

    8.7 Excellent
    based on 33 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
    • 6.0 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 233 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.7 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.2 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 5.6 "Rooms are ok."
    • 4.1 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Luxurious Hotel"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    data provided by TrustYou

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