Overview

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Hotel Opera

Cuesta de Santo Domingo, 2, 28013 Madrid, Madrid, Spain
+34 915 412 800

€71+

Overall guest ratings

8.1/10 Excellent
based on 1,748 reviews

Review highlights

  • 9.6
  • 8.5
  • 7.4
  • 5.4

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

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    About

    Putting you just a 5-minute drive from Plaza de Espana and Almudena Cathedral, Hotel Ópera offers airport drop-off service (available on request) for EUR 13 per person. Guests can visit the fitness center for a workout or grab a bite to eat at El Cafe de la Opera, which serves Mediterranean cuisine and is open for breakfast and dinner. A bar/lounge and a sauna are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,748 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      7.1 "71% said the booking process went smoothly."
    • 7.4 "Good pool."
    • 7.3 "Internet works."
    • 6.8 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.4 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.5 "Only 55% thought the shower was ok."
      5.0 "For only 50%, the tv was ok."
    • 4.7 "Not very comfortable."
      4.2 "58% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 2.4 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    8.3 Excellent
    based on 978 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      8.1 "Easily accessible by car, said 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.1 "Good cleanliness."
      7.3 "73% said rooms were clean."
      7.6 "76% thought it was clean."
    • 6.9 "Pool is mediocre."
    • 6.9 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.7 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.7 "67% thought the bathroom was big enough."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 4.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 262 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 5.1 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
      4.0 "60% thought it was too noisy."

    Overall rating

    7.6 Good
    based on 34 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
    • 5.1 "Rooms are ok."
    • 4.3 "Not very comfortable."
      3.9 "61% said rooms were small."

    Overall rating

    7.9 Good
    based on 471 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 7.4 "Internet works."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.5 "65% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      4.5 "For 55%, the rooms looked old."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
      3.9 "61% thought it was too noisy."
    • 1.8 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

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