Overview

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Hotel Infanta Mercedes

Calle Huesca 21, 28020 Madrid, Madrid, Spain
+34 915 703 333

€44+

Overall guest ratings

7.6/10 Good
based on 1,091 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.3
  • 6.2

Nearby

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    About

    Comfortable hotel located close to Plaza Castilla and Paseo de la Castellana, the leisure, financial and commercial center of Madrid. The hotel is just a stone's throw from Plaza de Cuzco, the Santiago Bernabeu soccer stadium, the conference and exhibition center and the Azca business center. The hotel offers peace and quiet, ensuring guests enjoy a relaxing stay, contrasting with its surroundings, in which guests can enjoy an interesting range of culinary and leisure options.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 1,091 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.6 "Good value."
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      9.0 "Near to public transport, according to 90%."
      7.2 "Great parking, according to 72%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Internet is average."
    • 5.4 "Average comfort."
      5.0 "50% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      3.6 "64% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      3.5 "65% had problems with the shower."
      1.7 "83% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
      0.7 "93% thought the tv was sub-standard."
      4.0 "60% were unhappy with the view."
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    Overall rating

    7.5 Good
    based on 523 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 7.7 "Good location."
      8.6 "Near to public transport, according to 86%."
      7.3 "Great parking, according to 73%."
    • 6.7 "Food is average."
    • 6.2 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.8 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 3.8 "Rooms are not good."
      3.6 "64% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      1.9 "81% found problems with the furniture."
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    Overall rating

    7.7 Good
    based on 65 reviews
    • 9.1 "World class service."
    • 8.3 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.3 "Good cleanliness."
    • 4.9 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 501 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.8 "Location is great."
      9.2 "Near to public transport, according to 92%."
    • 8.7 "Good value."
    • 8.1 "Breakfast is good."
    • 6.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.5 "Average comfort."
    • 4.5 "Rooms are not good."
      3.5 "65% said rooms were small."
      3.5 "65% complained about the bathroom."
      2.4 "Air conditioning was criticized by 76%."
      2.9 "71% thought they were poorly maintained."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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