Overview

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Hotel Infanta Mercedes

Calle Huesca 21, 28020 Madrid, Madrid, Spain
+34 915 703 333

€34+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.5/10 Good
based on 1,065 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.3
  • 5.7

Good to know

  • Close to public transport

Nearby

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    About

    Comfortable hotel located close to Plaza Castilla and Paseo de la Castellana, the leisure, financial and commercial center of Madrid. The hotel is just a stone's throw from Plaza de Cuzco, the Santiago Bernabeu soccer stadium, the conference and exhibition center and the Azca business center. The hotel offers peace and quiet, ensuring guests enjoy a relaxing stay, contrasting with its surroundings, in which guests can enjoy an interesting range of culinary and leisure options.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,065 reviews
    • 9.1 "World class service."
    • 8.9 "Good value."
    • 8.3 "Location is great."
    • 7.9 "Good breakfast."
    • 6.3 "Average amenities."
    • 5.7 "Internet is average."
    • 4.7 "Not very comfortable."
    • 4.0 "Rooms are not good."
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    Overall rating

    7.4 Good
    based on 511 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.7 "Good location."
      7.9 "Near to public transport, according to 79%."
    • 6.3 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.6 "Average cleanliness."
    • 4.1 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
    • 3.0 "Awful rooms."
      3.0 "70% said rooms were small."
      1.6 "84% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
      5.0 "Only 50% said rooms were clean enough."
      1.7 "83% found problems with the furniture."
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    Overall rating

    7.5 Good
    based on 63 reviews
    • 8.9 "Great service."
    • 8.0 "Location is great."
    • 8.0 "Breakfast is good."
    • 6.7 "Average cleanliness."
    • 4.4 "Not very comfortable."
    • 4.3 "Rooms are not good."

    Overall rating

    7.6 Good
    based on 489 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.9 "Good value."
    • 8.7 "Location is great."
      8.7 "Near to public transport, according to 87%."
    • 7.8 "Good breakfast."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
    • 3.6 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.0 "80% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      1.7 "83% thought they were poorly maintained."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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