Overview

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Custom Hotel

8639 Lincoln Boulevard, Los Angeles, CA 90045, United States
+1 310 645 0400

€118+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

6.5/10 Good
based on 3,790 reviews

Review highlights

  • 7.9
  • 6.8
  • 5.0
  • 4.3

Good to know

  • Great shopping

Nearby

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    About

    A member of the Joie de Vivre group, the Custom Hotel is the only boutique hotel in L.A within a one-mile radius of the airport and is the ideal L.A destination for travellers seeking a convenient location but who don't want to compromise in terms of quality.

    A haven for the creative jetsetter

    The Custom Hotel's air-conditioned rooms are each fitted with color-changing LED lights and offer expansive views of Playa del Rey and LAX. Each floor has its own unique graphic concept and amenities include a flat-screen LCD TV with on-demand movies and music and complimentary Wi-Fi in every room. Noise-canceling windows ensure that the hotel's guests enjoy a good night's sleep in the comfortable beds which are dressed with 300 thread count linens. The Deck 33 Bar & Restaurant allows guests the luxury of sipping house cocktails in the lounge, on the sundeck or by the poolside cabana. Environmentally friendly meeting rooms are available for business travelers concerned with their carbon footprint and the hotel offers a complimentary Mercedes shuttle to and from the airport.

    Around the hotel

    There is a golf course and a 28-lane bowling alley within walking distance of the hotel and the Pacific Ocean is just a mile away. The Forum and the Otis College of Art and Design are nearby and popular local eateries include the Hacienda del Ray and Thai Tulay.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Room service
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 3,790 reviews
    • 7.9 "Good location."
    • 6.8 "Service is ok."
    • 6.6 "Internet is average."
    • 5.5 "Average value."
    • 5.0 "Vibe was decent."
    • 4.3 "Not very clean."
    • 4.0 "Not very comfortable."
    • 3.9 "Rooms are not good."
    • 3.4 "Breakfast is below average."
    View all review categories

    Overall rating

    6.8 Good
    based on 1,781 reviews
    • 7.5 "Good location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "85% appreciated the closeness to the beach."
    • 7.0 "Good service."
      6.1 "61% said the reception staff was ok."
    • 6.2 "Internet is average."
    • 4.7 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    • 4.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      0.6 "94% criticized the small bathroom."
    • 4.5 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
      2.2 "78% criticized the plain hotel."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.0 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      3.5 "65% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      3.2 "For 68%, the rooms looked old."
      2.2 "78% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      0.3 "Air conditioning was criticized by 97%."
      0.6 "94% criticized the small bathroom."
      3.0 "70% thought the tv was sub-standard."
    View all review categories

    Overall rating

    6.3 Good
    based on 720 reviews
    • 8.1 "Location is great."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 6.3 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.1 "Average value."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.4 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      4.4 "56% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 3.2 "Awful breakfast."
      2.2 "78% said the breakfast was too expensive."
    • 3.2 "Awful rooms."
      4.2 "58% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.7 "73% said rooms were small."
      1.3 "87% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
      3.4 "For 66%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      0.6 "94% criticized the small bathroom."
    View all review categories

    Overall rating

    6.3 Good
    based on 530 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Service is ok."
      5.9 "59% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
    • 6.0 "Average value."
    • 5.2 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
    • 3.9 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      1.4 "86% found problems with the furniture."
      3.6 "For 64%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      4.3 "57% thought it was too noisy."
    View all review categories

    Overall rating

    7.0 Good
    based on 758 reviews
    • 8.0 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.9 "89% were happy with the shuttle service."
    • 6.9 "Internet is average."
    • 5.4 "Average value."
    • 4.3 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      4.4 "56% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 3.7 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.6 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.2 "68% said rooms were small."
      1.0 "90% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      3.2 "For 68%, the rooms looked old."
      1.9 "81% had problems with the shower."
      0.3 "Air conditioning was criticized by 97%."
    View all review categories
    Good to know
    "Great shopping"
    data provided by TrustYou

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