Overview

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The Shaftesbury Premier London Paddington

55 Westbourne Terrace, London, W2 3DN, United Kingdom
+44 207 723 3434

€85+

Overall guest ratings

7.2/10 Good
based on 4,646 reviews

Review highlights

  • 9.6
  • 8.1
  • 3.8
  • 3.7

Good to know

  • Train station is close

Nearby

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    About

    This seven-storey comfortable hotel is situated in West central London, 200 metres from Paddington station and one kilometre from Hyde Park.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 4,646 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      8.8 "Great parking, according to 88%."
      10.0 "Good access to the airport, said 100%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.9 "Internet works."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.0 "Good breakfast."
    • 3.8 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      3.2 "68% had problems with the shower."
      2.2 "78% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
      2.7 "73% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      2.9 "71% were unhappy with the view."
    • 3.7 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
      1.8 "82% complained about the elevator."
      2.6 "74% thought the facilities needed updating."
      2.5 "75% found the grounds unpleasant."
    • 3.2 "Bar is disappointing."
    • 2.6 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.9 "91% criticized the small bathroom."
      3.7 "63% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
    View all review categories

    Overall rating

    7.2 Good
    based on 1,765 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Great parking, according to 86%."
      9.7 "97% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 8.4 "Great service."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.0 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
      2.7 "73% thought the facilities needed updating."
    • 3.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      3.4 "66% had problems with the shower."
      2.2 "78% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
      2.8 "72% were unhappy with the view."
      1.6 "84% were disappointed with the minibar."
      2.5 "75% thought the tv was sub-standard."
    • 3.3 "Bar is not good."
    • 2.6 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      1.2 "88% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    View all review categories

    Overall rating

    7.1 Good
    based on 882 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
    • 7.9 "Internet works."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 5.7 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 5.7 "Average value."
    • 5.5 "Food is average."
    • 3.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      1.9 "81% found problems with the furniture."
      3.2 "68% had problems with the shower."
      3.7 "Air conditioning was criticized by 63%."
      1.3 "87% were disappointed with the minibar."
      4.7 "53% said the bathroom was dirty."
      2.5 "75% were unhappy with the view."
    • 3.4 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.5 "85% complained about the elevator."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.7 "93% criticized the small bathroom."
      3.7 "63% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
    View all review categories

    Overall rating

    6.3 Good
    based on 46 reviews
    • 9.7 "Terrific location."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.8 "Average value."
    • 3.9 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 2.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.3 Good
    based on 1,951 reviews
    • 9.6 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
      10.0 "Good access to the airport, said 100%."
      9.6 "City centre within easy reach, said 96%."
    • 8.2 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.6 "Food is average."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
      3.1 "69% thought the facilities needed updating."
    • 3.7 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
      3.4 "Air conditioning was criticized by 66%."
      1.2 "88% were disappointed with the minibar."
      3.4 "66% were unhappy with the view."
    • 3.0 "Bar is disappointing."
    • 2.3 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    data provided by TrustYou

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