Traveller reviews
Overall rating
6.5
Good
Based on 69 reviews
Boarding
6.8
Comfort
6.7
Crew
7.1
Entertainment
5.9
Food
6.0
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LOT information
| IATA code | LO |
|---|---|
| Routes | 220 |
| Top route | Warsaw Frederic Chopin to Wroclaw Strachowice |
| Airports served | 94 |
| Top airport | Warsaw Frederic Chopin |
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Recent reviews
Traveller rating
598
364
324
318
14
Find reviews that mention:
flight attendants
connecting flight
good flight
flight was cancelled
crew was great
food was good
great service
lot airlines
late boarding
seats were comfortable
hour late
business class
missed connection
print my ticket
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10.0
There is no entertaining offered on the shorter flights. I wish that would change.
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10.0
The flight had a short delay. The main dish was not that great. More variety would have been better.
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2.0
Everything could have been better, from boarding to the final destination. The plane was at the gate in LAX for hours, but the boarding was delayed by almost two hours. During the flight to Warsaw the crew was mean and impolite all along. Because the flight took off with two hours delay, we lost the connection in Warsaw. When we asked for accommodation at the transfer desk, the lady over there was very mean, and lied to us saying no accommodation can be made because there are no available hotels due to a major festival in the city. That was totally not true, the receptionist at the hotel confirmed that no festival was in the city that week/weekend. Very disappointed about the LOT experience, we have major concerns for the returning flights. We’ll never use LOT again!
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10.0
Great non-stop flight for your quick trip to Krakow. Comfortable seats and great crew.
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6.0
The Business is not up to the standard. No comfort… Also- long waiting time leaving from Warsaw with poir information and updates. Thanks!
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10.0
Excellent
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10.0
That was a Mostly positive experience and good/fast connection
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4.0
flight was 1 hour late and boarding was horrible and disorganized using a bus
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4.0
flight was 1 hour late. from the gate to the airplane we had to take a bus. boarding in a disorganized
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10.0
Comfortable, free snacks and coffee/water, ghod entrrtainment
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4.0
Boarding was slow Flight has a 2 hours delay at WAW Their home port!!
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4.0
The two legs CDG-WAW WAW-TLV were extremely delayed
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8.0
Flight left late
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8.0
Good
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10.0
The crew was really kind and helpful. Flight was on time and everything went smooth. No complaints.
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10.0
Selection of movies was poor in my opinion. I was not able to pick anything during the flight. The food was good and the service too! Roman
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8.0
Had to lay extra at the airport for baggage because LOT Airline website was not allowing me to purchase on there. This is the second time. So disappointed with this feature.
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4.0
Probably the worst food I have eaten on any intercontinental airline. Entertainment system was dated, very hard to navigate and very poor selection. The cabin crew was very pleasant on the other hand.
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2.0
Latte 6 hours
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10.0
I sat in premium economy and had a great flight home. The food was great, the crew was super nice and the extra was great to get a little bit of rest.
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10.0
Fast, excellent take-off and landing, delicious free food!
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6.0
Stop using the 737MAX. It's 100% safe but very uncomfortable.
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10.0
I liked always, it is really good flight
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10.0
Making to much crazy with masks
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1.9
It was more then four hours delay!
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1.9
Border control: HUGE line, only one official Security check: rude and unapologetic; literally tried to open a sealed bag purchased at duty-free Airport (Warsaw): no crowd/mask control. A special form needs to be filled on paper for boarding, despite having filled a similar form online. As a result, a crowd of people (full flight on a 787 Dreamliner) gathered to board the plane, all swarming around the boarding counter, trying to get their forms to fill in. Again, no crowd control and/or attempts to distribute the forms.
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10.0
Was perfect for me
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10.0
Was perfect for me
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1.9
They gave me terrible time at check in in Odessa
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10.0
Every thing was just perfect.
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LOT FAQs
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Flight status
LOT route map
Top airports served by LOT
- Warsaw Frederic Chopin Airport (WAW)
- Krakow J. Paul II Balice Airport (KRK)
- Gdansk Rebiechowo Airport (GDN)
- Wroclaw Strachowice Airport (WRO)
- Rzeszow Jasionka Airport (RZE)
- Vilnius Airport (VNO)
- Budapest Ferenc Liszt Intl Airport (BUD)
- Václav Havel Prague Airport (PRG)
- Poznan Lawica Airport (POZ)
- Tallinn Ulemiste Airport (TLL)
- London Heathrow Airport (LHR)
- Amsterdam Schiphol Airport (AMS)
- Stockholm Arlanda Airport (ARN)
- Paris Charles de Gaulle Airport (CDG)
- Kastrup Copenhagen Airport (CPH)
LOT contact information
- LO IATA code
- +48 22 577 77 55 Call
- lot.com Visit
Overview of LOT
For travelers that will be flying LOT with their families, don’t forget that the airline offers many kid-friendly amenities, such as a special family check-in desk at certain airports that will help to make your trip as quick and easy as possible. Additionally, most flights offer menus and snacks that are specifically meant for children, as well as items that will help to keep the little ones entertained, such as crayons, games, and activity books.
When booking a trip with this airline, there are three classes to choose from, known as Economy, Business, and Premium Economy. While Economy will provide you with standard amenities such as one free checked bag, business includes three checked bags, free drinks, a warm meal, and comfortable seats that provide extra legroom. For a luxurious experience that provides you with extra amenities, opt for Premium Economy, which includes two checked bags, an adjustable foot rest, and snacks.
LOT has over 8 different types of planes in its fleet, with the two most popular types being either Boeing or Embraer. The Boeing 787 Dreamliner is known for having particularly large windows and adjustable LED lighting to help prevent travelers from becoming jetlagged. The Embraer 195 is a smaller choice used for shorter flights and has a two-seat configuration that provides customers with more room.
The airline flies to over 130 destinations throughout the world, with many of them in Europe. However, you can also book a ticket with LOT to go to India, South Korea, Canada, and Israel.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.