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Pros: Very good crew.

Cons: I can’t believe you installed 1980’s style business class seats in a new Boeing 787!

Pros: Boarding fast and easy

Cons: Legroom and better cooling, it was too hot, and I did not find the possibility to underline

Pros: Delayed without explanation

Cons: Delayed without explaining?

Cons: Poor

Pros: Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again.

Pros: Nothing

Cons: Improve customer servive

Pros: The price and route were convenient.

Cons: Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh

Cons: The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines

Pros: That we landed safely

Cons: Flying with other company

Pros: Friendly crew

Cons: Faster boarding, better food, more adequate announcements on delays

Pros: Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable.

Pros: An average for a short haul flight.

Cons: Boarding process was not very clear. They took us to a far remote position.

Pros: A very average experience. Nothing amazing.

Cons: Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation.

Pros: Did not like barking dog behind me, at all!

Cons: Food was bad, by far the worst I had ever eaten.

Pros: Crew was fine.

Cons: Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again.

Pros: Quick flight, comfortable seats

Cons: Very, very stressful transfer

Cons: Better communication on board. It was difficult to hear and to understand announcements, which were few.

Pros: Nothing!!! Horrible airline!! Will NEVER fly with them!!

Cons: Nothing!!! Horrible airline!! Will NEVER fly with them!!

Pros: Nothing

Cons: All

Cons: The flight was delayed an hour, this happens frequently when I travel on LOT

Cons: On top of what I rated, the flight was delayed by 1 hour in Chicago, enough to miss the flight to Sofia and have to spend the night in Warsaw. It’s been one terrible experience. A lot of things can be better. The ratings are pretty descriptive.

Pros: Nothing in particular.

Cons: The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag.

Pros: Crew was ok

Cons: Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min

Cons: I missed connection flight from Warsaw to Belgrade, so they sent me on another flight to Vienna and than to Belgrade. All together almost 20 hours of flying. Layover was 1 hour on flight from Chicago. Entertainment Screen was freezing every 10 min. It was imposable to watch movie

Cons: Bathrooms smelled and dirty and not functioning

Pros: Crew

Cons: Be on time and don’t lose my baggage

Cons: the plane never landed and I had to fly out next day on Turkish airline. I lost my premium economy seats and had the worst seats flying home. very dissatisfied and would like compensation

Cons: The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections

Pros: The dinner was ample for airplane food.

Cons: The seat was horribly narrow with little legroom and too much recline (barely room for tray table when person in front of me reclined, and the screen was in my face without being able to change angle). Crew could have been more attentive and generous with water. Beverage service rather limited.

Pros: Nothing! Filth, tight space. Terrible, smelly bathrooms.

Cons: Everything.

Pros: Seat was broken and did not recline. It was uncomfortable...

Cons: USB and power outlet were unable to charge my kindle.... what is the purpose of these if they dont work? Fix them please!

Pros: Crew member were nice people and helpful

Cons: Information about delay of flight, food and boarding process