Guest reviews
Overall rating
6.1
Good
Based on 1,085 reviews
Overall
6.0
Boarding
6.0
Comfort
6.2
Crew
6.4
Entertainment
5.8
Food
6.2
Skip to main content
Kuwait Airways traveller reviews
Pros
"Free business class upgrade."
(in 2 reviews)
"However the cabin crew was excellent."
(in 9 reviews)
"The flight was good"
(in 5 reviews)
Cons
"Poor service and terrible food."
(in 8 reviews)
"The plane was old, hot and smelling."
(in 8 reviews)
"In flight entertainment system doesn't work."
(in 7 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
entertainment system not working
business class
flight entertainment
vegetarian meal
worst experience
old aircraft
crew was good
good food
good service
good crew
good flight
poor service
-
10.0
Pros: Everything
Cons: Not really
review from
-
4.0
Pros: Food
Cons: Tv not work
review from
-
6.6
Pros: the new plane was clean and good, and the food was decent.
Cons: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.
review from
-
7.0
Pros: the plane seemed new and clean. The food was okay.
Cons: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours
review from
-
8.3
Pros: Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!
Cons: Movie selection was limited. Could not find post cards at the airport.
review from
-
5.6
Pros: Aircraft was new and comfortable.
Cons: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.
review from
-
3.0
Cons: Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.
review from
-
10.0
Nice
Pros: The capin crew,, the chairs was comfortable,,
Cons: Nothing
review from
-
6.6
Pros: Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.
Cons: We were delayed over an hour and a half waiting on passengers and baggage
review from
-
9.6
Good airline but service needs to improve.
Pros: Good food and decent service.
Cons: Kuwait Airways staff at Lahore airport was horrible.
review from
-
10.0
Staff at Shannon was good but why stop for 2nd security prescreening!
Pros: Good food and service on the airline.
Cons: Second security screening unnecessary.
review from
-
10.0
Nice flight
Pros: Good food and service.
Cons: nothing
review from
-
10.0
Pros: Everything
Cons: Not really
review from
-
10.0
Nice
Pros: The capin crew,, the chairs was comfortable,,
Cons: Nothing
review from
-
9.6
Good airline but service needs to improve.
Pros: Good food and decent service.
Cons: Kuwait Airways staff at Lahore airport was horrible.
review from
-
10.0
Staff at Shannon was good but why stop for 2nd security prescreening!
Pros: Good food and service on the airline.
Cons: Second security screening unnecessary.
review from
-
10.0
Nice flight
Pros: Good food and service.
Cons: nothing
review from
-
6.6
Pros: the new plane was clean and good, and the food was decent.
Cons: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.
review from
-
7.0
Pros: the plane seemed new and clean. The food was okay.
Cons: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours
review from
-
8.3
Pros: Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!
Cons: Movie selection was limited. Could not find post cards at the airport.
review from
-
6.6
Pros: Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.
Cons: We were delayed over an hour and a half waiting on passengers and baggage
review from
-
4.0
Pros: Food
Cons: Tv not work
review from
-
5.6
Pros: Aircraft was new and comfortable.
Cons: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.
review from
-
3.0
Cons: Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.
review from
Flight status
Kuwait Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
343
Kuwait City
KWI
Chennai
MAA
357
Kuwait City
KWI
Kochi
COK
284
Dhaka
DAC
Kuwait City
KWI
358
Kochi
COK
Kuwait City
KWI
156
Istanbul
IST
Kuwait City
KWI
118
New York
JFK
Kuwait City
KWI
283
Kuwait City
KWI
Dhaka
DAC
155
Kuwait City
KWI
Istanbul
IST
101
Kuwait City
KWI
London
LHR
117
Kuwait City
KWI
Shannon
SNN
102
London
LHR
Kuwait City
KWI
418
Manila
MNL
Kuwait City
KWI
117
Shannon
SNN
New York
JFK
542
Cairo
CAI
Kuwait City
KWI
786
Jeddah
JED
Kuwait City
KWI
541
Kuwait City
KWI
Cairo
CAI
785
Kuwait City
KWI
Jeddah
JED
417
Kuwait City
KWI
Manila
MNL
775
Kuwait City
KWI
Riyadh
RUH
776
Riyadh
RUH
Kuwait City
KWI
620
Doha
DOH
Kuwait City
KWI
619
Kuwait City
KWI
Doha
DOH
344
Chennai
MAA
Kuwait City
KWI
502
Beirut
BEY
Kuwait City
KWI
501
Kuwait City
KWI
Beirut
BEY
168
Paris
CDG
Kuwait City
KWI
167
Kuwait City
KWI
Paris
CDG
302
Mumbai
BOM
Kuwait City
KWI
412
Bangkok
BKK
Kuwait City
KWI
413
Kuwait City
KWI
Bangkok
BKK
744
Dammam
DMM
Kuwait City
KWI
743
Kuwait City
KWI
Dammam
DMM
364
Colombo
CMB
Kuwait City
KWI
166
Rome
FCO
Kuwait City
KWI
172
Frankfurt am Main
FRA
Kuwait City
KWI
363
Kuwait City
KWI
Colombo
CMB
165
Kuwait City
KWI
Rome
FCO
171
Kuwait City
KWI
Frankfurt am Main
FRA
331
Kuwait City
KWI
Thiruvananthapuram
TRV
204
Lahore
LHE
Kuwait City
KWI
384
New Delhi
DEL
Kuwait City
KWI
678
Dubai
DXB
Kuwait City
KWI
173
Kuwait City
KWI
Munich
MUC
174
Munich
MUC
Kuwait City
KWI
562
Amman
AMM
Kuwait City
KWI
561
Kuwait City
KWI
Amman
AMM
516
Tehran
IKA
Kuwait City
KWI
303
Kuwait City
KWI
Mumbai
BOM
515
Kuwait City
KWI
Tehran
IKA
354
Bengaluru
BLR
Kuwait City
KWI
677
Kuwait City
KWI
Dubai
DXB
616
Manama
BAH
Kuwait City
KWI
615
Kuwait City
KWI
Manama
BAH
332
Thiruvananthapuram
TRV
Kuwait City
KWI
383
Kuwait City
KWI
New Delhi
DEL
346
Ahmedabad
AMD
Kuwait City
KWI
203
Kuwait City
KWI
Lahore
LHE
205
Kuwait City
KWI
Islamabad
ISB
162
Geneva
GVA
Kuwait City
KWI
345
Kuwait City
KWI
Ahmedabad
AMD
161
Kuwait City
KWI
Geneva
GVA
692
Muscat
MCT
Kuwait City
KWI
353
Kuwait City
KWI
Bengaluru
BLR
795
Kuwait City
KWI
Medina
MED
Top flight routes
Top airports served by Kuwait Airways
- Kuwait City Airport (KWI)
- Dubai International Airport (DXB)
- Amman Queen Alia International Airport (AMM)
- Muscat Seeb Airport (MCT)
- Beirut Airport (BEY)
- London Heathrow Airport (LHR)
- Jeddah King Abdulaziz Intl Airport (JED)
- Doha Hamad International Airport (DOH)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Riyadh King Khaled Intl Airport (RUH)
- Addis Ababa Bole Airport (ADD)
- Cairo Airport (CAI)
- Manama Bahrain Intl Airport (BAH)
- Shannon Airport (SNN)
Kuwait Airways contact information
- KU IATA code
- Call
- kuwaitairways.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
