Traveller reviews
Overall rating
6.4
Good
Based on 1,868 reviews
Boarding
6.6
Comfort
7.0
Crew
7.3
Entertainment
5.3
Food
5.9
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Interjet traveller reviews
Pros
"All crew provided great service."
(in 52 reviews)
""Very sweet crew, free booze.""
(in 62 reviews)
"Was a good flight."
(in 111 reviews)
Cons
"Flight was one hour delayed"
(in 51 reviews)
""Bad customer service, constant lies!""
(in 17 reviews)
"Flight left 90mins late."
(in 255 reviews)
Recent reviews
Traveller rating
653
322
273
351
7
Find reviews that mention:
flight was delayed
connecting flight
great flight
lots of leg room
good price
delayed an hour
snacks and drinks
great service
flight attendants
customer service
bag of chips
el vuelo
city airport
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2.0
Pros: Interjet it is the worst airline
Cons: Answer the call phonesreview from
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2.0
Pros: Nothing
review from
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7.3
Pros: Quick flight.
Cons: The plane was very hotreview from
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5.6
Cons: Drinks cart broken! No snacks water or drinks. Temp very hot in cabin. Staff nice.
review from
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10.0
Pros: The crew was help full
review from
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3.0
Pros: Pilot was nice and got us there safely. Thank you for that.
Cons: Entertainment, working seats, foodreview from
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6.6
Cons: It was just Ok. No soap in the bathrooms
review from
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8.0
Cons: Very comfy seats and a lot of leg room. There was no soap in the bathroom though.
review from
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9.0
Pros: Great trip, they are nice and it was a efficient and smooth process
Cons: we could not sign in for our boarding passes, not sure why, at the desk they didn’t know eitherreview from
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5.5
Pros: Crew was friendly
Cons: Timing. Left an hour late missed connecting flightreview from
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7.0
Pros: empty plan
Cons: foodreview from
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2.0
Cons: Opted not to fly...that bad was the CS
review from
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8.0
Cons: For our six hour flight, no food was offered except cookies.
review from
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6.5
Pros: Los asientos son incómodos seamos honestos y no solo con Interjet pero obvio si hay mejores
Cons: Oraganizacion y compras detalladas en la red ,no puedes pagar maletas y llegas al aeropuerto y te dicen usted ya pago pero nomas por su boleto y les contesto su página mediocre no da más opciones así no se puedereview from
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6.0
Pros: This airline offers budget minded travelers an effective option to travel to it’s destinations.
Cons: Onboard toilets on both Interjet flights taken had no soap or soap dispenser to wash hands in the onboard toilets. Interjet website and Interjet communication with ticketed passengers needs to be improved.review from
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2.0
Pros: La peor aerolinea del mundo. No vuelvo a subirme. Es un abuso los atrasos.
Cons: Que contraten gente capazreview from
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4.4
Pros: Never departures on time
review from
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4.6
Cons: Boarding and depart on time
review from
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5.5
Cons: Be clear and honest about late departures
review from
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4.0
Pros: nada
Cons: flexibilidad en políticas un vuelo anterior hacia espacio y pr tarifa no permitieron tomarlo sin embargo el vuelo contratado se retrasó mas de una horareview from
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4.5
Cons: Delay of three hours.
review from
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2.0
Pros: Interjet. Was 2 hours late and disrespectfully done
review from
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6.0
Pros: Crew were very respectful and friendly
Cons: interjet needs to let us know if we are being charged luggage after booking.review from
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2.3
Cons: Delayed which made me miss the next flight
review from
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3.0
Cons: This airline never boards before the time of departure
review from
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8.0
Pros: The crew but the seat no
review from
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8.4
Pros: .
Cons: Flight was one hour delayedreview from
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5.0
Cons: Flight left 90mins late. Crew did not allow passengers to occupy empty priority rows (slightly more legroom), even though this would have made the flight more comfortable also for people in regular economy seats, who would also have benefited from an unoccupied chair on their row (there were 3 empty rows). Seemed like an extremely stingy move on behalf of the airline.
review from
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8.0
Cons: no luggage cost were included and because I had two short flights I paid $200 usd twice costing me an additional $400 dollars
review from
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3.5
Cons: Our luggage was supposed to be included in the plane fare, but we were asked to pay
review from
Flight status
Interjet route map
Top airports served by Interjet
Interjet contact information
- 4O IATA code
- +1 (866) 285-9525 Call
- interjet.com.mx Visit
Overview of Interjet
A family-run business that prides itself on service and hospitality, Interjet is one of the largest operating Mexican airlines. It holds codeshare agreements with a number of carriers across the world, including American Airlines, British Airways, Japan Airlines and LATAM Airlines Group. A popular choice for flights to Latin America, it flies to countries such as Colombia, Peru, El Salvador and Costa Rica.
Interjet has their main hub in Mexico City, where you can find the majority of their fleet. The Airbus A320 family is their preferred series of aircraft, which range from capacities of 150 to 192 passengers. The airline also uses a number of Superjet 100s built by the Russian manufacturer Sukhoi, which are considerably smaller and carry roughly 93 passengers.
In 2014 it became the first airline in America to support the Electric Green Taxiing System, which helps reduce carbon emissions and fuel consumption. The procedure consists of the aircraft using their electrical energy rather than engines to get moving on the runway, saving as much as 4% of fuel in the process. A leading pioneer for eco-friendly travel, the company also completed the first biofuel powered flight in North America in 2011.
All customers on Interjet flights are seated in Economy, eliminating separated seating and preferential treatment. There are 4 fare categories, which provide different amounts of checked baggage and the ability to choose your seat. You can bring 2 carry-on bags weighing a combined 22 lb. Complimentary snacks and drinks are offered to all passengers on every flight route.
Interjet Cancellation Policy
As the situation changes with coronavirus (COVID-19), Interjet will continually update its policies accordingly. Please contact Interjet directly for the latest information about cancellation fees. You can find the most up-to-date information on Interjet policies here: Interjet Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.