Holiday Inn London - Heathrow Ariel, Hayes Hotels from €59

Guest reviews

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Families
Business
Solo

Overall rating

based on 2,570 reviews

Location

9.1 "Terrific location."

9.5 "Good access to the airport, said 95%."

9.1 "Near to public transport, according to 91%."

7.7 "Easily accessible by car, said 77%."

8.0 "80% thought it was easy to get to the train station."
Bar and Beverages

9.0 "Incredible bar."

8.8 "Lovely bar service, according to 88%."
Service

8.6 "Great service."

9.2 "92% found the staff to be very friendly."

8.3 "83% said the reception staff was great."

8.9 "89% thought the service was very professional."

8.8 "Lovely bar service, according to 88%."

7.8 "78% were happy with the room service."

7.1 "Housekeeping was great, according to 71%."
Breakfast

8.5 "Breakfast is good."
Value for money

6.8 "Average value."

5.2 "The price was ok for 52%."
Room

4.9 "Rooms are not good."

1.4 "86% said rooms were small."

2.9 "71% complained about the bathroom."

1.6 "84% thought they were poorly maintained."

1.4 "For 86%, the rooms looked old."

1.8 "82% said the bathroom was dirty."

2.6 "74% found problems with the furniture."

4.8 "Air conditioning was criticized by 52%."

4.6 "54% thought the tv was sub-standard."

4.4 "56% were disappointed with the minibar."

1.4 "86% criticized the small bathroom."
WiFi

4.7 "Internet is poor."

4.6 "54% said the wifi quality was bad."

4.8 "52% thought it was overpriced."
Comfort

4.2 "Not very comfortable."

1.4 "86% said rooms were small."

4.8 "Air conditioning was criticized by 52%."

1.4 "86% criticized the small bathroom."
Amenities

4.0 "Bad amenities."

3.8 "62% thought the building wasn't nice."

0.6 "94% thought the facilities needed updating."

0.0 "100% complained about the elevator."

2.9 "71% didn't like the architecture."
Vibe

3.5 "Vibe wasn't good."

1.5 "85% criticized the unstylish hotel."

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Overall rating

based on 1,053 reviews

Location

9.4 "Terrific location."

9.7 "Good access to the airport, said 97%."

7.8 "Easily accessible by car, said 78%."

9.2 "Near to public transport, according to 92%."
Bar and Beverages

9.0 "Incredible bar."
Breakfast

8.7 "Breakfast is good."
Service

8.6 "Great service."

9.3 "93% found the staff to be very friendly."

8.2 "82% said the reception staff was great."

9.0 "90% thought the service was very professional."
Value for money

6.5 "Average value."
Room

4.6 "Rooms are not good."

1.0 "90% said rooms were small."

2.8 "72% complained about the bathroom."

1.6 "84% thought they were poorly maintained."

1.3 "For 87%, the rooms looked old."

1.7 "83% said the bathroom was dirty."

2.3 "77% found problems with the furniture."
WiFi

4.6 "Internet is poor."

4.6 "54% said the wifi quality was bad."

4.6 "54% thought it was overpriced."
Comfort

4.2 "Not very comfortable."

1.0 "90% said rooms were small."
Vibe

3.6 "Vibe wasn't good."

1.4 "86% criticized the unstylish hotel."

View all review categories

Overall rating

based on 179 reviews

Location

9.1 "Terrific location."

9.5 "Good access to the airport, said 95%."
Service

8.7 "Great service."

9.2 "92% found the staff to be very friendly."
Breakfast

8.3 "Breakfast is good."
Value for money

6.7 "Average value."
WiFi

4.9 "Internet is poor."
Room

4.8 "Rooms are not good."
Comfort

4.4 "Not very comfortable."
Amenities

3.7 "Bad amenities."

3.5 "65% thought the building wasn't nice."
Vibe

3.3 "Vibe wasn't good."

1.3 "87% criticized the unstylish hotel."

View all review categories

Overall rating

based on 179 reviews

Location

9.1 "Terrific location."

9.4 "Good access to the airport, said 94%."
Service

8.6 "Great service."

9.2 "92% found the staff to be very friendly."

8.3 "83% said the reception staff was great."

9.0 "90% thought the service was very professional."
Value for money

6.8 "Average value."
Room

5.0 "Rooms are ok."
WiFi

4.6 "Internet is poor."

4.7 "53% thought it was overpriced."
Comfort

4.1 "Not very comfortable."

1.3 "87% said rooms were small."
Amenities

3.7 "Bad amenities."

3.7 "63% thought the building wasn't nice."
Vibe

3.6 "Vibe wasn't good."

1.5 "85% criticized the unstylish hotel."

View all review categories

Overall rating

based on 1,156 reviews

Location

9.2 "Terrific location."

9.6 "Good access to the airport, said 96%."

9.2 "Near to public transport, according to 92%."
Service

8.9 "Great service."

9.3 "93% found the staff to be very friendly."

8.7 "87% said the reception staff was great."

9.0 "90% thought the service was very professional."

8.6 "Lovely bar service, according to 86%."

7.7 "77% were happy with the room service."
Breakfast

8.3 "Breakfast is good."
Value for money

6.8 "Average value."

5.0 "50% thought it was adequately priced."
WiFi

5.0 "Internet is average."

4.8 "52% said the wifi quality was bad."
Room

4.7 "Rooms are not good."

1.5 "85% said rooms were small."

2.7 "73% complained about the bathroom."

1.4 "86% thought they were poorly maintained."

1.1 "For 89%, the rooms looked old."

2.6 "74% found problems with the furniture."

2.1 "79% said the bathroom was dirty."

4.7 "Air conditioning was criticized by 53%."
Comfort

4.1 "Not very comfortable."

1.5 "85% said rooms were small."

4.7 "Air conditioning was criticized by 53%."
Amenities

4.0 "Bad amenities."

3.9 "61% thought the building wasn't nice."

3.0 "70% didn't like the architecture."

0.8 "92% thought the facilities needed updating."
Vibe

3.6 "Vibe wasn't good."

1.6 "84% criticized the unstylish hotel."