Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

€102+

Overall guest ratings

6.9/10 Good
based on 2,480 reviews

Review highlights

  • 8.1
  • 7.5
  • 4.9
  • 4.7

Nearby

    show all

    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

    Less More
    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 2,480 reviews
    • 8.1 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      8.6 "86% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
      8.2 "82% were happy with the shuttle service."
      7.0 "70% thought the service was very professional."
      9.2 "92% said the recreation staff was great."
      7.3 "73% said the concierge service was amazing."
      7.5 "Lovely bar service, according to 75%."
    • 7.2 "Good bar."
      7.5 "Lovely bar service, according to 75%."
    • 6.0 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
      5.0 "50% thought the dining experience was appropriate."
    • 5.5 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 4.9 "Not very clean."
      3.9 "61% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
      1.3 "Dirty pool, said 87%."
    • 4.7 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      0.3 "97% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      2.2 "78% were disappointed with the minibar."
      2.3 "77% thought the tv was sub-standard."
      4.2 "58% were unsatisfied with the kitchenette."
    • 4.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      3.5 "65% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      0.3 "97% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
    View all review categories

    Overall rating

    7.1 Good
    based on 992 reviews
    • 7.5 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      8.5 "85% liked the proximity to shopping."
    • 7.2 "Good bar."
    • 7.0 "Good service."
      7.2 "72% found the staff to be very friendly."
      8.1 "81% were happy with the shuttle service."
    • 6.1 "Food is average."
    • 5.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.0 "Only 60% said rooms were clean enough."
    • 4.9 "Pool is below average."
    • 4.9 "Internet is poor."
    • 4.7 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.4 "76% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      0.3 "97% criticized the small bathroom."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      1.2 "88% complained about the elevator."
      4.8 "52% didn't like the architecture."
    • 3.0 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.0 Good
    based on 520 reviews
    • 8.1 "Location is great."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.8 "78% were happy with the shuttle service."
    • 7.0 "Good bar."
    • 5.8 "Pool is mediocre."
    • 5.6 "Food is average."
    • 5.5 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 4.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      1.9 "81% had problems with the shower."
      2.6 "74% found problems with the furniture."
    • 3.8 "Not very comfortable."
      3.5 "65% said rooms were small."
      2.3 "77% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.2 Good
    based on 620 reviews
    • 8.0 "Location is great."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 7.3 "Good service."
      7.6 "76% found the staff to be very friendly."
      7.9 "79% were happy with the shuttle service."
      7.2 "72% thought the service was very professional."
    • 5.9 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Sufficient wellness & sports facilities."
    • 4.7 "Pool is below average."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
    • 4.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.5 "85% thought the facilities needed updating."
    • 3.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.2 "68% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      0.3 "97% criticized the small bathroom."
    View all review categories

    Overall rating

    7.3 Good
    based on 347 reviews
    • 8.2 "Location is great."
    • 7.4 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.4 "84% were happy with the shuttle service."
    • 6.0 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Sufficient wellness & sports facilities."
      4.0 "60% didn't like the fitness area."
    • 4.9 "Not very comfortable."
      3.9 "61% said rooms were small."
    • 4.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    crowne plaza
    valet parking
    downtown dallas
    west end
    close to the convention center
    staff was great
    great location
    old musty
    room was small
    short walk
    needs a very major
    parking garage
    old property
    hotel room
    light rail
    horrible smell
    pay for parking
    star rating
    More
    More

    Photos
    Map

    Map