Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

€108+

Overall guest ratings

7.0/10 Good
based on 2,579 reviews

Review highlights

  • 8.0
  • 7.5
  • 4.9
  • 4.9

Good to know

  • Friendly service

Nearby

    show all

    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

    Less More
    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 2,579 reviews
    • 8.0 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
      8.4 "84% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
      10.0 "Business sites within easy reach, said 100%."
    • 7.5 "Good service."
      7.5 "75% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.4 "84% were happy with the shuttle service."
      9.0 "90% said the recreation staff was great."
      7.2 "Hotel security was great, thought 72%."
      8.2 "Lovely bar service, according to 82%."
      8.6 "86% said the concierge service was amazing."
    • 6.4 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
      6.2 "The price was ok for 62%."
    • 6.3 "Bar is ok."
      5.6 "Alcoholic drinks were not bad, according to 56%."
    • 6.0 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      6.2 "The price was ok for 62%."
      6.4 "Desserts were ok, said 64%."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.9 "61% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      2.5 "75% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      1.8 "82% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      2.6 "74% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      4.1 "59% were unsatisfied with the kitchenette."
    • 4.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 4.2 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.6 "74% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      0.4 "96% criticized the small bathroom."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
      4.5 "55% didn't like the architecture."
    View all review categories

    Overall rating

    7.1 Good
    based on 1,031 reviews
    • 7.5 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.7 "57% said the reception staff was ok."
      5.3 "53% thought the valet service was acceptable."
    • 6.3 "Bar is ok."
    • 6.1 "Food is average."
    • 5.7 "Average value."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.4 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      0.3 "97% criticized the small bathroom."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      4.0 "60% didn't like the architecture."
      1.4 "86% complained about the elevator."
    • 2.8 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.8 Good
    based on 541 reviews
    • 8.0 "Location is great."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.0 "80% were happy with the shuttle service."
      7.1 "71% thought the service was very professional."
    • 6.8 "Average value."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.1 "Bar is ok."
    • 6.1 "Pool is mediocre."
    • 5.7 "Food is average."
    • 4.2 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      1.9 "Air conditioning was criticized by 81%."
      1.7 "83% had problems with the shower."
      2.7 "73% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      0.3 "97% criticized the small bathroom."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.3 Good
    based on 593 reviews
    • 7.6 "Good location."
      10.0 "Easily accessible by car, said 100%."
    • 7.1 "Good service."
      7.3 "73% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.5 "85% were happy with the shuttle service."
    • 6.7 "Average value."
    • 5.7 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      4.5 "55% thought it was rather dirty."
    • 4.7 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 4.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.5 "85% thought the facilities needed updating."
    • 4.1 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.6 "74% found problems with the furniture."
      3.5 "65% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.9 "Air conditioning was criticized by 81%."
      2.1 "79% had problems with the shower."
      0.3 "97% criticized the small bathroom."
    View all review categories

    Overall rating

    7.3 Good
    based on 412 reviews
    • 8.2 "Location is great."
    • 7.5 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.6 "86% were happy with the shuttle service."
    • 6.0 "Food is average."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.9 "Wellness & sports facilities were not very nice."
      4.8 "52% didn't like the fitness area."
    • 4.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    staff was very helpful
    crowne plaza
    strip club
    queen size bed
    downtown dallas
    close to the convention center
    great location
    light rail
    water pressure
    pay for parking
    old musty
    room is old
    short walk
    needs a major
    nice hotel
    location great deal
    parking garage
    garage and pay
    love field
    horrible smell
    hotel had a great location
    More
    More

    Photos
    Map

    Map

    Close