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Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

€83+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.0/10 Good
based on 3,102 reviews

Review highlights

  • 8.1
  • 7.6
  • 5.4
  • 4.6

Nearby

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    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Night club
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 3,102 reviews
    • 8.1 "Location is great."
    • 7.6 "Good service."
    • 6.5 "Average value."
    • 6.4 "Bar is ok."
    • 6.1 "Internet is average."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
    • 4.4 "Not very comfortable."
    • 4.1 "Bad amenities."
    • 3.0 "Disappointing wellness & sports facilities."
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    Overall rating

    7.2 Good
    based on 1,302 reviews
    • 7.5 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.9 "79% were happy with the shuttle service."
    • 6.7 "Bar is ok."
    • 6.0 "Food is average."
    • 5.9 "Internet is average."
    • 5.6 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      3.7 "63% didn't like the architecture."
      1.4 "86% complained about the elevator."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.4 "66% didn't like the fitness area."
    • 3.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.9 Good
    based on 620 reviews
    • 8.1 "Location is great."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.6 "76% were happy with the shuttle service."
      7.6 "76% thought the service was very professional."
    • 6.9 "Average value."
    • 6.3 "Bar is ok."
    • 5.9 "Pool is mediocre."
    • 4.4 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.4 "66% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      1.6 "For 84%, the rooms looked old."
      1.6 "84% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      3.9 "61% were disappointed with the minibar."
      2.2 "78% found problems with the furniture."
    • 3.8 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.6 "74% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      0.4 "96% criticized the small bathroom."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
    • 2.6 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
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    Overall rating

    6.3 Good
    based on 713 reviews
    • 7.7 "Good location."
      9.0 "Easily accessible by car, said 90%."
      9.2 "92% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.2 "82% were happy with the shuttle service."
      8.1 "81% thought the service was very professional."
    • 7.0 "High value."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.8 "Internet is average."
    • 5.5 "Food is average."
    • 4.8 "Pool is below average."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      0.4 "96% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.2 "68% said rooms were small."
      2.0 "80% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      1.8 "82% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.2 Good
    based on 465 reviews
    • 8.0 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.2 "82% were happy with the shuttle service."
    • 6.4 "Bar is ok."
    • 6.1 "Internet is average."
    • 5.9 "Average value."
    • 4.9 "Breakfast is below average."
    • 4.9 "Not very clean."
      4.5 "55% thought it was rather dirty."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.2 "Disappointing wellness & sports facilities."
      3.2 "68% didn't like the fitness area."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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