Guest reviews
Overall rating
7.9
Good
Based on 8,543 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.3
Entertainment
7.4
Food
7.6
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Copa Airlines traveller reviews
Pros
"Everything was great good service."
(in 98 reviews)
"On time and good arrival."
(in 10 reviews)
"Crew were friendly and helpful."
(in 96 reviews)
Cons
"Rude crew, old plane, no entertainment"
(in 8 reviews)
"Worst customer service of all time."
(in 16 reviews)
"Very limited Business Class menu."
(in 8 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
business class
great service
el vuelo
good food
connecting flight
crew was friendly
flights were on time
good experience
old plane
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2.0
Cons: Muy mala atención
review from
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9.3
Pros: Excelente
Cons: Nada
review from
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9.3
Pros: Excelente
Cons: Nada
review from
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3.6
Pros: In-flight entertainment was good and headphones offered without being asked. Blankets were placed on seats for those who wanted one.
Cons: TSA agents at Panama Airport are the rudest people I've ever met. Ruder than TSA Agents is USA if you can believe that! I've flown out of Panama several times and they are rude every single time. Seats on plane are very uncomfortable.
review from
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5.0
Cons: No in-flight entertainment so very boring
review from
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5.0
Cons: Poor costumer service . Luggage was wet . All of the clothes ruined
review from
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5.0
Cons: Poor costumer service . Luggage was wet . All of the clothes ruined
review from
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6.6
Cons: More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.
review from
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5.6
Never again
Cons: I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.
review from
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10.0
Pros: The meals were good!
review from
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7.6
Good but not great
Pros: Flight made it on time, exactly as scheduled, despite a delay during boarding of almost 1/2 an hour. But other than that, good flight.
Cons: Boarding and takeoff were delayed almost 1/2 an hour.
review from
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8.6
Incident-Free
Pros: Under normal conditions, an average Copa flight is better than most other airlines. And even though I can't point at any one particular thing that I liked best, I can certainly say that this was a well-above-average flight.
Cons: Food is not what it used to be.
review from
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9.3
Pros: Excelente
Cons: Nada
review from
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9.3
Pros: Excelente
Cons: Nada
review from
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10.0
Pros: The meals were good!
review from
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8.6
Incident-Free
Pros: Under normal conditions, an average Copa flight is better than most other airlines. And even though I can't point at any one particular thing that I liked best, I can certainly say that this was a well-above-average flight.
Cons: Food is not what it used to be.
review from
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6.6
Cons: More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.
review from
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7.6
Good but not great
Pros: Flight made it on time, exactly as scheduled, despite a delay during boarding of almost 1/2 an hour. But other than that, good flight.
Cons: Boarding and takeoff were delayed almost 1/2 an hour.
review from
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2.0
Cons: Muy mala atención
review from
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3.6
Pros: In-flight entertainment was good and headphones offered without being asked. Blankets were placed on seats for those who wanted one.
Cons: TSA agents at Panama Airport are the rudest people I've ever met. Ruder than TSA Agents is USA if you can believe that! I've flown out of Panama several times and they are rude every single time. Seats on plane are very uncomfortable.
review from
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5.0
Cons: No in-flight entertainment so very boring
review from
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5.0
Cons: Poor costumer service . Luggage was wet . All of the clothes ruined
review from
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5.0
Cons: Poor costumer service . Luggage was wet . All of the clothes ruined
review from
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5.6
Never again
Cons: I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.
review from
Flight status
Copa Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
365
Port of Spain
POS
Panama City
PTY
801
São Paulo
GRU
Panama City
PTY
808
Panama City
PTY
New York
JFK
204
Brasília
BSB
Panama City
PTY
278
Buenos Aires
EZE
Panama City
PTY
305
Washington
IAD
Panama City
PTY
807
New York
JFK
Panama City
PTY
473
Los Angeles
LAX
Panama City
PTY
147
Montego Bay
MBJ
Panama City
PTY
369
Montevideo
MVD
Panama City
PTY
205
Panama City
PTY
Brasília
BSB
701
Panama City
PTY
São Paulo
GRU
302
Panama City
PTY
Los Angeles
LAX
146
Panama City
PTY
Montego Bay
MBJ
434
Panama City
PTY
Orlando
MCO
368
Panama City
PTY
Montevideo
MVD
366
Panama City
PTY
Port of Spain
POS
277
Panama City
PTY
Santiago
SCL
458
Panama City
PTY
San Jose
SJO
118
Santiago
SCL
Panama City
PTY
193
San Jose
SJO
Panama City
PTY
872
Rio de Janeiro
GIG
Panama City
PTY
454
Panama City
PTY
Buenos Aires
EZE
873
Panama City
PTY
Rio de Janeiro
GIG
805
Panama City
PTY
Rosario
ROS
229
Chicago
ORD
Panama City
PTY
228
Panama City
PTY
Chicago
ORD
304
Panama City
PTY
Washington
IAD
392
Guatemala City
GUA
San Jose
SJO
239
Orlando
MCO
Panama City
PTY
137
Mexico City
MEX
Panama City
PTY
496
Panama City
PTY
Guatemala City
GUA
391
San Jose
SJO
Guatemala City
GUA
100
Cordoba
COR
Panama City
PTY
723
Guadalajara
GDL
Panama City
PTY
407
Guatemala City
GUA
Panama City
PTY
101
Panama City
PTY
Cordoba
COR
138
Panama City
PTY
Mexico City
MEX
806
Rosario
ROS
Panama City
PTY
440
Miami
MIA
Panama City
PTY
441
Panama City
PTY
Miami
MIA
312
Boston
BOS
Panama City
PTY
311
Panama City
PTY
Boston
BOS
300
Guayaquil
GYE
Panama City
PTY
471
Toronto
YYZ
Panama City
PTY
266
Fort Lauderdale
FLL
Panama City
PTY
265
Panama City
PTY
Fort Lauderdale
FLL
470
Panama City
PTY
Toronto
YYZ
354
Cancun
CUN
Panama City
PTY
642
Medellin
MDE
Panama City
PTY
492
Lima
LIM
Panama City
PTY
158
Quito
UIO
Panama City
PTY
493
Panama City
PTY
Lima
LIM
764
Belo Horizonte
CNF
Panama City
PTY
477
Denver
DEN
Panama City
PTY
498
Panama City
PTY
New Orleans
MSY
140
Manáus
MAO
Panama City
PTY
499
New Orleans
MSY
Panama City
PTY
203
Port Au Prince
PAP
Panama City
PTY
355
Panama City
PTY
Cancun
CUN
643
Panama City
PTY
Medellin
MDE
156
Monterrey
MTY
Panama City
PTY
408
Porto Alegre
POA
Panama City
PTY
476
Panama City
PTY
Denver
DEN
202
Panama City
PTY
Port Au Prince
PAP
409
Panama City
PTY
Porto Alegre
POA
301
Panama City
PTY
Guayaquil
GYE
422
Panama City
PTY
Montreal
YUL
159
Panama City
PTY
Quito
UIO
405
Guatemala City
GUA
Managua
MGA
150
Panama City
PTY
Punta Cana
PUJ
151
Punta Cana
PUJ
Panama City
PTY
207
Panama City
PTY
Asuncion
ASU
126
Santa Cruz de la Sierra
VVI
Panama City
PTY
407
Managua
MGA
Guatemala City
GUA
157
Panama City
PTY
Monterrey
MTY
127
Panama City
PTY
Santa Cruz de la Sierra
VVI
383
San Francisco
SFO
Panama City
PTY
382
Panama City
PTY
San Francisco
SFO
237
Panama City
PTY
Santa Clara
SNU
Top flight routes
Top airports served by Copa Airlines
- Panama City Tocumen Intl Airport (PTY)
- Mexico City Benito Juarez Airport (MEX)
- Houston George Bush Intcntl Airport (IAH)
- Washington Dulles Intl Airport (IAD)
- Chicago O'Hare International Airport (ORD)
- São Paulo Guarulhos Intl Airport (GRU)
- San Francisco Airport (SFO)
- Denver International Airport (DEN)
- Los Angeles Airport (LAX)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Newark Airport (EWR)
- Bogotá El Dorado Airport (BOG)
- Brasilia Airport (BSB)
- Cancun Airport (CUN)
- Orlando Airport (MCO)
Copa Airlines contact information
- CM IATA code
- +1 800 359 2672 Call
- copaair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
