Recent reviews
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- Negative
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6.0
Crew was excellent. I did not like having to sit on the floor while waiting for the plane to board. After going through screening, we were held in a room that had about 75 chairs for a plane that held over 150 passengers. room and seating was way to small for the passengers boarding the plane.
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6.6
Crew was excellent.
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10.0
be more flexible with the luggage weight,
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4.3
Fast boarding Hour+ delay that could have been sped up; staff was not very accommodating.
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10.0
I LOVE Copa! It was unfortunate to show up at Newark to find out that the flight to Panama was on United. I prefer not to fly on United and did not like the service provided. My connection in Panama on Copa was much better!
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9.0
The flight departed on time, easy connections in PTY hub, crew was very friendly.
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9.0
The flight departed on time, easy connections in PTY hub, crew was very friendly.
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2.0
Nothing. Everything was a bad costumer service. I missed my flight because in the town I live , there was a landslide and rocks fall on the road. And it was impossible to get out of the town and I didn't find any help for refunding or changing the dates of my flight. Really bad costumer service, I'm still waiting for a reply of the emails I sent to vayama. Imposible to comunicar with it by phone with them and with the kayak office in Colombia.
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8.0
check in
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8.6
Very nice aircraft, on time take off and landing Check in could be faster.
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10.0
be more flexible with the luggage weight,
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10.0
I LOVE Copa! It was unfortunate to show up at Newark to find out that the flight to Panama was on United. I prefer not to fly on United and did not like the service provided. My connection in Panama on Copa was much better!
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9.0
The flight departed on time, easy connections in PTY hub, crew was very friendly.
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9.0
The flight departed on time, easy connections in PTY hub, crew was very friendly.
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8.0
check in
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8.6
Very nice aircraft, on time take off and landing Check in could be faster.
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6.0
Crew was excellent. I did not like having to sit on the floor while waiting for the plane to board. After going through screening, we were held in a room that had about 75 chairs for a plane that held over 150 passengers. room and seating was way to small for the passengers boarding the plane.
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4.3
Fast boarding Hour+ delay that could have been sped up; staff was not very accommodating.
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2.0
Nothing. Everything was a bad costumer service. I missed my flight because in the town I live , there was a landslide and rocks fall on the road. And it was impossible to get out of the town and I didn't find any help for refunding or changing the dates of my flight. Really bad costumer service, I'm still waiting for a reply of the emails I sent to vayama. Imposible to comunicar with it by phone with them and with the kayak office in Colombia.
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