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Pros: Excellent flight. So fast

Cons: There should be tv screens on each chair and the choice to choose what we want to watch.

Cons: New aircraft, the chairs are broken and old

Cons: New aircrafts, the chairs are falling apart n

Pros: Check in was fast and efficient. Flight was uneventful, no issues.

Cons: Copa check in is now at Terminal 3, but boarding is from Tom Bradley Inter'l Terminal. We did not see a regular "high placed" sign for Copa which caused us to make two circuits until we saw the street side sigm which is in a nondescript area and easy to miss. My entertainment touch screen was not responsive and sticky. It froze twice. However after bringing it to the attention of the crew, they did make the effort of resetting it. In this regard I highly commend the very tall FA who was a credit to his profession. It still had problems but did work somewhat. I will add that in all my prior experiences in which this problem occurs the FA's are too busy, or forget to reset the entertainment system, so I happy that he did. The interior did not seemed to be very clean there were food stains on the pull out tray and no in flight magazine in my seat pocket. the cabin crew was nice, youngish but did not have enough personality to tell off passengers doing things that they shouldn't out of common courtesy like the passenger seated next to me playing Chinese language videos out loud on his i phone. The same group spent a lot of time burping and then spending an inordinate length of time picking their teeth with wooden toothpicks which did not make for a pleasant scene. I almost lost my appetite seeing which what vigor they went at it, what were they expecting to find? They would then spit the residue in the air making me a bit nauseous. The food was dire especially the two melted cheese/beef/chicken sandwiches served near the last third of the trip. The main lunch ravioli meal served earlier was not bad. The bottom line is that the flight was uneventful with nothing to note, but there is definite room for improvement.

Mostly good

Pros: On time departure, great food and service was friendly.

Cons: My own phone didn’t work for the entertainment system.

Mostly good

Pros: Great food, friendly service, answered all of my questions.

Cons: New entertainment system requiring one’s own cell phone, layover too short in Panama, many people had trouble catching connecting flights.