Guest reviews
Overall rating
7.1
Good
Based on 4,873 reviews
Overall
7.1
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.8
Food
6.7
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China Southern traveller reviews
Pros
"Good food and very comfortable!."
(in 36 reviews)
"Great flight and awesome views"
(in 8 reviews)
"The flight attendants were great"
(in 32 reviews)
Cons
"plane was 7 hours late."
(in 19 reviews)
"Late arrival missed connection"
(in 10 reviews)
"No cell phone during the flight."
(in 19 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
customer service
airplane mode
connecting flight
leg room
hours late
nice flight
crew was friendly
good food
flight attendant
delayed flight
great flight
international flight
-
8.0
Service of Attendants is impressive!
Pros: Very attentive to needs of Passengers
Cons: Food is just satisfactory
review from
-
7.3
Delay delay
Pros: Very nice comfortable seats in business and wonderful FA. This was a short connection so i was nervous what to do as ive never been to guangzhou before...but they met me at the departure stairs, another person guided me thru all the steps to security and it was great! No line at security so i was thru fast...very impressive airport and china southern
Cons: No vip bus for businessclass, we waited a long time, poor organization. Flight delaye of 30 minutes. Then nine of my luggage arrived in manila!! Very bad! The baggage agent couldnt tell even where the bags were at...very poor organization. Finally got the bags de,ivered the next day but no compensation...im unimoressed with this asoect of china southern..poorly done
review from
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10.0
First timer
Pros: Absolutely loved everything, staff were great and the 777 business seat was one of the best iver ever had bar none. Entertsinment selection was awesome..better than delta!
Cons: Amenties kit was below par
review from
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4.3
Leaves much to be desired
Pros: Crew seemed nice, helpful
Cons: It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.
review from
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5.3
Leaves much to be desired
Pros: Crew seemed nice, helpful.
Cons: It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight
review from
-
8.0
Pros: Easy ride
Cons: N/A
review from
-
3.3
Best crews
Pros: The crew is very friendly , hard working and helpful.
Cons: Food
review from
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8.6
Pros: The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.
Cons: There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.
review from
-
8.6
Pros: The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.
Cons: There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.
review from
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2.0
Cons: i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.
review from
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6.0
Pros: Planes are newer and clean. Seats are okay. The IFE system is great!
Cons: The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.
review from
-
4.0
Late departure - no information given
Pros: Friendly cabin crew
Cons: Over 2 hours late on departure
review from
-
10.0
First timer
Pros: Absolutely loved everything, staff were great and the 777 business seat was one of the best iver ever had bar none. Entertsinment selection was awesome..better than delta!
Cons: Amenties kit was below par
review from
-
8.6
Pros: The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.
Cons: There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.
review from
-
8.6
Pros: The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.
Cons: There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.
review from
-
8.0
Service of Attendants is impressive!
Pros: Very attentive to needs of Passengers
Cons: Food is just satisfactory
review from
-
7.3
Delay delay
Pros: Very nice comfortable seats in business and wonderful FA. This was a short connection so i was nervous what to do as ive never been to guangzhou before...but they met me at the departure stairs, another person guided me thru all the steps to security and it was great! No line at security so i was thru fast...very impressive airport and china southern
Cons: No vip bus for businessclass, we waited a long time, poor organization. Flight delaye of 30 minutes. Then nine of my luggage arrived in manila!! Very bad! The baggage agent couldnt tell even where the bags were at...very poor organization. Finally got the bags de,ivered the next day but no compensation...im unimoressed with this asoect of china southern..poorly done
review from
-
8.0
Pros: Easy ride
Cons: N/A
review from
-
4.3
Leaves much to be desired
Pros: Crew seemed nice, helpful
Cons: It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.
review from
-
5.3
Leaves much to be desired
Pros: Crew seemed nice, helpful.
Cons: It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight
review from
-
3.3
Best crews
Pros: The crew is very friendly , hard working and helpful.
Cons: Food
review from
-
2.0
Cons: i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.
review from
-
6.0
Pros: Planes are newer and clean. Seats are okay. The IFE system is great!
Cons: The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.
review from
-
4.0
Late departure - no information given
Pros: Friendly cabin crew
Cons: Over 2 hours late on departure
review from
Flight status
China Southern route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
8561
Aksu
AKU
Hotan
HTN
308
Amsterdam
AMS
Guangzhou
CAN
6113
Anshan
AOG
Beijing
PEK
6496
Baotou
BAV
Shenyang
SHE
6495
Baotou
BAV
Urumqi
URC
3354
Beihai
BHY
Guangzhou
CAN
3082
Bangkok
BKK
Guangzhou
CAN
6100
Bangkok
BKK
Nanning
NNG
8358
Bangkok
BKK
Shenyang
SHE
8324
Bangkok
BKK
Shenzhen
SZX
3058
Bangkok
BKK
Wuhan
WUH
3353
Guangzhou
CAN
Beihai
BHY
8335
Guangzhou
CAN
Kota Kinabalu
BKI
3081
Guangzhou
CAN
Bangkok
BKK
381
Guangzhou
CAN
Brisbane
BNE
347
Guangzhou
CAN
Paris
CDG
387
Guangzhou
CAN
Jakarta
CGK
3390
Guangzhou
CAN
Zhengzhou
CGO
6378
Guangzhou
CAN
Changchun
CGQ
3425
Guangzhou
CAN
Chongqing
CKG
8327
Guangzhou
CAN
Chiang Mai
CNX
3380
Guangzhou
CAN
Changsha
CSX
3377
Guangzhou
CAN
Chengdu
CTU
6049
Guangzhou
CAN
Cam Ranh
CXR
6324
Guangzhou
CAN
Dalian
DLC
383
Guangzhou
CAN
Dubai
DXB
3381
Guangzhou
CAN
Zhangjiajie
DYG
6784
Guangzhou
CAN
Haikou
HAK
371
Guangzhou
CAN
Hanoi
HAN
3521
Guangzhou
CAN
Hangzhou
HGH
3085
Guangzhou
CAN
Tokyo
HND
3615
Guangzhou
CAN
Harbin
HRB
339
Guangzhou
CAN
Seoul
ICN
3415
Guangzhou
CAN
Kunming
KMG
6067
Guangzhou
CAN
Kathmandu
KTM
349
Guangzhou
CAN
Kuala Lumpur
KUL
6296
Guangzhou
CAN
Guiyang
KWE
327
Guangzhou
CAN
Los Angeles
LAX
3091
Guangzhou
CAN
Manila
MNL
3337
Guangzhou
CAN
Meizhou
MXZ
3779
Guangzhou
CAN
Ningbo
NGB
3871
Guangzhou
CAN
Nanjing
NKG
3298
Guangzhou
CAN
Nanning
NNG
3586
Guangzhou
CAN
Shanghai
PVG
3069
Guangzhou
CAN
Ho Chi Minh City
SGN
6340
Guangzhou
CAN
Shenyang
SHE
353
Guangzhou
CAN
Singapore
SIN
3894
Guangzhou
CAN
Shantou
SWA
394
Guangzhou
CAN
Sanya
SYX
3097
Guangzhou
CAN
Taipei
TPE
3301
Guangzhou
CAN
Tianjin
TSN
6589
Guangzhou
CAN
Wuhan
WUH
3215
Guangzhou
CAN
Xi'an
XIY
3886
Guangzhou
CAN
Yiwu
YIW
3329
Guangzhou
CAN
Zhanjiang
ZHA
348
Paris
CDG
Guangzhou
CAN
6446
Changde
CGD
Shenzhen
SZX
388
Jakarta
CGK
Guangzhou
CAN
3389
Zhengzhou
CGO
Guangzhou
CAN
3737
Zhengzhou
CGO
Changchun
CGQ
3475
Zhengzhou
CGO
Chongqing
CKG
6471
Zhengzhou
CGO
Chengdu
CTU
6256
Zhengzhou
CGO
Harbin
HRB
3495
Zhengzhou
CGO
Kunming
KMG
6395
Zhengzhou
CGO
Ningbo
NGB
3593
Zhengzhou
CGO
Shanghai
PVG
6244
Zhengzhou
CGO
Sanya
SYX
6477
Zhengzhou
CGO
Shenzhen
SZX
3605
Changchun
CGQ
Guangzhou
CAN
6630
Changchun
CGQ
Hangzhou
HGH
6156
Changchun
CGQ
Baishan
NBS
6143
Changchun
CGQ
Beijing
PEK
6155
Changchun
CGQ
Shanghai
PVG
3606
Changchun
CGQ
Yanji
YNJ
3426
Chongqing
CKG
Guangzhou
CAN
3476
Chongqing
CKG
Zhengzhou
CGO
3475
Chongqing
CKG
Lijiang
LJG
6308
Chongqing
CKG
Sanya
SYX
6307
Chongqing
CKG
Urumqi
URC
6292
Chongqing
CKG
Wuhan
WUH
Top airports served by China Southern
- Guangzhou Baiyun Airport (CAN)
- Beijing Capital Airport (PEK)
- Shenzhen Airport (SZX)
- Urumqi Airport (URC)
- Amsterdam Schiphol Airport (AMS)
- Shanghai Pu Dong Airport (PVG)
- Detroit Metropolitan Wayne County Airport (DTW)
- Wuhan Airport (WUH)
- Zhengzhou Airport (CGO)
- Paris Ch. De Gaulle Airport (CDG)
- Los Angeles Airport (LAX)
- Shenyang Airport (SHE)
- Hangzhou Airport (HGH)
- Changsha Huanghua International Airport (CSX)
- Dalian Airport (DLC)
China Southern contact information
- CZ IATA code
- +86 4008695539 1 4 Call
- csair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
