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Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Overall 9.2 Excellent
Based on 4,595 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location, Cleanliness, Friendliness of staff, Luxurious
Excellent
10.0
Pros: Best hotel I've stayed at in years
Okay
4.0
Excellent
10.0
Pros: View from the room was amazing, in front of the river walk. Staff was friendly and courteous. Very clean & comfortable. We enjoyed our stay
Excellent
9.0
Pros: Location! Great view of the river.
Excellent
9.0
Pros: Everything was great!
Excellent
9.1
Pros: Good
Excellent
10.0
Pros: Location. Comfortable bed. Atmosphere. Breakfast ambiance.
Excellent
9.0
Pros: The location
Excellent
10.0
Pros: Very comfortable bed and quiet hotel.
Excellent
8.0
Pros: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .
Poor
1.0
Pros: Location was nice
Details
Reviews
Overall 9.2 Excellent
Based on 4,595 reviews
Location
9.6
Vibe
9.5
Room
9.0
Bar
8.4
Service
8.4
Comfort
7.5
WiFi
6.0
Value
5.3
Breakfast
5.0
Location
9.8
Vibe
9.4
Service
8.6
Cleanliness
8.4
Amenities
8.1
Room
8.1
Breakfast
4.8
Vibe
9.4
Location
9.3
Room
8.8
Service
8.5
Amenities
7.6
Comfort
7.4
Value
5.4
Location
9.6
Vibe
9.4
Room
8.8
Service
8.5
Value
5.9
Room
8.6
9.0 Excellent
Pros: Location, Cleanliness, Friendliness of staff, Luxurious
Cons: Water runs too slowly
10.0 Excellent
Pros: Best hotel I've stayed at in years
Cons: Bathroom door was sliding with no lock. Not horrible but it would be nice to have a lock.
4.0 Okay
Pros:
Cons: The staff was very lazy. I came to my room and there were no sheets on the bed. I went to go tell the lady at the front desk. And she just gave me a new key to a new room and shoo’d me away! I needed help with taking my things from the original room (8th floor) to the new room (17th floor)! So I literally had to keep going back and forth to take my things to my room because no one would help or offer me a cart ! Also, I kept getting hung up on when I would call the front desk. At one point I asked for a microwave and the guy that answered was so rude and hung up quick. I asked for fresh towels. And that took almost 20 minutes to come up! Nobody spoke to me whenever I would walk in or past them. I felt like I was intentionally being avoided by the staff based off of how I look. Which is messed up. Because don’t judge a book by its cover! They don’t know who I could have been or who I could Know. And for them to treat me so bad. I’m just disappointed. Because this really is a nice hotel!
10.0 Excellent
Pros: View from the room was amazing, in front of the river walk. Staff was friendly and courteous. Very clean & comfortable. We enjoyed our stay
Cons:
9.0 Excellent
Pros: Location! Great view of the river.
Cons: The rooftop could stay open a little longer on the weekend.
9.0 Excellent
Pros: Everything was great!
Cons:
9.1 Excellent
Pros: Good
Cons: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.
10.0 Excellent
Pros: Location. Comfortable bed. Atmosphere. Breakfast ambiance.
Cons: No.
9.0 Excellent
Pros: The location
Cons: The dishes in the room weren't cleaned properly or probably at all.
10.0 Excellent
Pros: Very comfortable bed and quiet hotel.
Cons: Does not have vending machines or access to drinks during quarantine.
8.0 Excellent
Pros: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .
Cons: The bathroom was dirty and one of the robes had feces on it.
1.0 Poor
Pros: Location was nice
Cons: Visit completely overshadowed by rude assistant manager. Extremely inconsiderate and rude. Held hostage materials from my party. Refused follow up
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 1,491 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Loved the room espresso machine, Room and bed very comfortable.
Excellent
9.0
Pros: Beautiful hotel right downtown.
Excellent
10.0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
9.0
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Excellent
10.0
Pros: Great hotel and location
Excellent
10.0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Excellent
10.0
Pros: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.
Okay
5.4
Pros: The location
Excellent
10.0
Pros: Good location excellent room and gym
Excellent
8.3
Pros: The up to date facilities
Excellent
10.0
Pros: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.
Excellent
9.0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9.2 Excellent
Based on 1,491 reviews
Location
9.8
Cleanliness
9.5
Vibe
9.3
Room
9.3
Wellness Area
8.9
Service
8.7
Comfort
8.6
WiFi
7.7
Breakfast
5.6
Location
9.9
Cleanliness
9.5
Room
9.2
Service
8.9
Comfort
8.6
Location
9.8
Room
9.1
Vibe
9.0
Comfort
8.7
Service
8.2
Amenities
8.2
Location
9.8
Room
9.2
Service
8.6
Location
9.8
10.0 Excellent
Pros: Loved the room espresso machine, Room and bed very comfortable.
Cons:
9.0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10.0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
9.0 Excellent
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Cons: The front desk didnt explain to us we needed to put the key on the elevator to get to our floor and this was the first time we stayed
10.0 Excellent
Pros: Great hotel and location
Cons:
10.0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
10.0 Excellent
Pros: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.
Cons: A better fitness center
5.4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
10.0 Excellent
Pros: Good location excellent room and gym
Cons: Nothing
8.3 Excellent
Pros: The up to date facilities
Cons: The doormen and receptionist
10.0 Excellent
Pros: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.
Cons:
9.0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
We currently live in a world that is changing rapidly - by the day and by the hour. As we navigate through these times of change and uncertainty, we do so with the safety of both our loyal and valued guests and employees as our highest priority. We must support our local authorities as they work to halt the spread of COVID-19. And so, we have made the difficult decision to temporarily close the doors of our hotel. Effective Wednesday, April 8th, this also includes Le Bar and CDA.
Overall 8.9 Excellent
Based on 11,315 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
10.0
Pros: Great location. Wonderful breakfast. Love the bar
Good
7.0
Pros: As expected, room was clean and well decorated and sufficiently sized
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
10.0
Pros: Great location close to mag mile, very friendly staff, great rooms, clean, great value
Excellent
10.0
Pros: Great rooms, GREAT location, and staff. The breakfast was also just right.
Excellent
10.0
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Good
7.0
Pros: Quiet
Details
Reviews
Overall 8.9 Excellent
Based on 11,315 reviews
Location
9.5
Vibe
9.4
Service
8.5
Room
8.5
WiFi
8.2
Comfort
7.5
Breakfast
6.6
Location
9.6
Vibe
9.3
Room
8.5
Service
8.4
WiFi
7.3
Bar
7.2
Breakfast
6.6
Location
9.4
Vibe
9.3
Service
8.6
Room
8.4
WiFi
7.1
Breakfast
5.9
Vibe
9.4
Location
9.4
Cleanliness
8.8
Room
8.4
Service
8.2
Breakfast
6.8
WiFi
6.7
Value
5.2
Location
9.5
Vibe
9.4
Room
8.3
Service
8.1
Breakfast
7.0
10.0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
10.0 Excellent
Pros: Great location. Wonderful breakfast. Love the bar
Cons: Nothing
7.0 Good
Pros: As expected, room was clean and well decorated and sufficiently sized
Cons: The amenity fee feels slightly disingenuous as they provide you a $15 credit in the restaurant each day however it expires after 24 hours so it is not cumulative. It is also not valid for breakfast which makes no sense. It makes it feel like a $ makingfee
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
10.0 Excellent
Pros: Great location close to mag mile, very friendly staff, great rooms, clean, great value
Cons: Parking is too expensive, but finding cheaper parking is no problem in the area
10.0 Excellent
Pros: Great rooms, GREAT location, and staff. The breakfast was also just right.
Cons:
10.0 Excellent
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Cons: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
7.0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
We currently live in a world that is changing rapidly - by the day and by the hour. As we navigate through these times of change and uncertainty, we do so with the safety of both our loyal and valued guests and employees as our highest priority. We must support our local authorities as they work to halt the spread of COVID-19. And so, we have made the difficult decision to temporarily close the doors of our hotel. Effective Wednesday, April 8th, this also includes Le Bar and CDA.
The La Quinta Inn & Suites Chicago Downtown has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years.Seated in the heart of downtown Chicago, La Quinta Inn & Suites Chicago Downtown provides the ideal location for business and leisure travelers alike. The hotel is located near Willis Tower, Daley Center Plaza, the Chicago Riverwalk, Navy Pier and the Magnificent Mile. And of course, the hotel offers all of the essentials to make your stay enjoyable - like FREE WiFi and our FREE Hot Bright Side Breakfast Buffet.At La Quinta Inn & Suites Chicago Downtown, you'll always find plenty of ways to wake up on the bright side. This recently renovated hotel boasts an expanded fitness center with new PreCor Equipment so you can keep up your workout regimen while you travel. Inside your room, you'll find new amenities, including a refrigerator and microwave in every room, backlit LED mirror and all new furniture style.At La Quinta Inn & Suites Chicago Downtown, you'll find lots of amenities to enhance your travel experience. You can easily grab a bite to eat at the hotel's full service restaurant and bar, which serves breakfast, lunch, and dinner. There's something for everyone to enjoy at this casual dining restaurant. If you need to get some work done or print something off, the business center is available for your convenience. Or work up a sweat in our brand new fully equipped fitness center.Inside your room at La Quinta Inn & Suites Chicago Downtown, awaits a comfortable pillowtop bed for a good night's rest. Kick back in the bed to watch something on your HDTV while conveniently charging all of your devices with the CubieBlue Bluetooth enabled Clock on your nightstand.La Quinta Inn & Suites Chicago Downtown is located just two blocks away from Willis Tower. This 108-foot tall building is currently the second tallest building in the US. Although the name was changed back in 2009, the building is still commonly referred to by its previous name - the Sears Tower. The hotel is also within walking distance of the Chicago River - the only river in the world that runs backwards. Every year, the river is dyed green to celebrate St Patrick's Day. Or enjoy a game at United Center (Chicago Bulls, Blackhawks), Guaranteed Rate Field (Chicago White Sox), Soldier Field (Chicago Bears) or Wrigley Field (Chicago Cubs)!If you want to be close to Chicago's top business and tourist attractions, book your stay at La Quinta Inn & Suites Chicago Downtown for your next visit to the Windy City.
Overall 8.9 Excellent
Based on 4,056 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: It was not open due to the virus
Good
7.0
Pros: Nice rooms and nice staff
Excellent
9.0
Pros: I stayed there during the COVID-19 epidemic so no breakfast available. I completely understand! I got a gorgeous room for a STEAL and the staff was very accommodating.
Poor
1.0
Pros: Location
Mediocre
3.0
Pros: Location is prime.
Excellent
9.0
Pros: Clean and convenient.
Excellent
10.0
Pros: The location was great.
Okay
5.0
Pros: Nice rooms, breakfast was included.
Excellent
10.0
Pros: All staff were kind and considerate
Excellent
10.0
Pros: The guy sent tissue up immediately,due to cov 19 the expectation was on points,then hotel employee was very helpful she explain an issue n confirm everything was handle promptly ,thanks
Poor
1.0
Pros: The location
Mediocre
3.0
Pros: The distance from the parking garage was the only perk of this stay.
Details
Reviews
Overall 8.9 Excellent
Based on 4,056 reviews
Service
9.3
Vibe
8.9
Location
8.9
WiFi
8.7
Room
8.3
Breakfast
7.3
Food
5.5
Bar
5.1
Service
9.3
Location
9.0
Room
8.4
Cleanliness
8.3
Breakfast
6.9
Food
5.3
Location
9.2
Service
9.1
Value
7.8
Room
7.7
Breakfast
7.4
Food
5.1
Bar
4.7
Service
9.2
Location
8.9
Value
7.7
Room
7.6
Breakfast
7.1
Comfort
6.5
Food
5.5
Service
9.0
Location
8.8
Cleanliness
7.9
Room
7.1
Breakfast
6.9
Amenities
6.8
Comfort
6.8
9.0 Excellent
Pros: It was not open due to the virus
Cons: Nothing everything was good
7.0 Good
Pros: Nice rooms and nice staff
Cons: The gym and pool were closed during this time. Also the stopped breakfast as well
9.0 Excellent
Pros: I stayed there during the COVID-19 epidemic so no breakfast available. I completely understand! I got a gorgeous room for a STEAL and the staff was very accommodating.
Cons: My neighbors were pretty loud. Not the property’s fault and not loud enough for me to report them.
1.0 Poor
Pros: Location
Cons: The fridge is the room contained rotten meat leftover. Certainly they did not clean the room properly. When I requested extra towels, they said they can not provide. The staff is unethical and rude. The last thing, they mentioned free breakfast but after the charging room they said they have closed restaurants.
3.0 Mediocre
Pros: Location is prime.
Cons: Staff disappointed us, room and lobby stink. I wouldn’t refer this property to anyone.
9.0 Excellent
Pros: Clean and convenient.
Cons: Expand options for breakfast food .
10.0 Excellent
Pros: The location was great.
Cons:
5.0 Okay
Pros: Nice rooms, breakfast was included.
Cons: Hotel was marketed as Free Parking when I booked - was told on check-in that it was an additional $50 fee to park in a non-affiliated garage nearby.
10.0 Excellent
Pros: All staff were kind and considerate
Cons:
10.0 Excellent
Pros: The guy sent tissue up immediately,due to cov 19 the expectation was on points,then hotel employee was very helpful she explain an issue n confirm everything was handle promptly ,thanks
Cons: The volume for tv was SET TO 40 yet the guest next to me I heard all night yes loud over the movie
1.0 Poor
Pros: The location
Cons: The hotel has bed bugs. I provided the manager with video evidence also photographs of the bed bug, He refused to refund me
3.0 Mediocre
Pros: The distance from the parking garage was the only perk of this stay.
Cons: Besides not having parking, the staff was very rude and off-putting. When I get into check-in, the staff seemed bothered. When I get to the room, the refrig was broke and there was what looked like blood ALL over the bathtub. This was an unacceptable stay
The La Quinta Inn & Suites Chicago Downtown has been awarded the 2018 TripAdvisor Certificate of Excellence award, and has earned this award consistently over the last 5 years.Seated in the heart of downtown Chicago, La Quinta Inn & Suites Chicago Downtown provides the ideal location for business and leisure travelers alike. The hotel is located near Willis Tower, Daley Center Plaza, the Chicago Riverwalk, Navy Pier and the Magnificent Mile. And of course, the hotel offers all of the essentials to make your stay enjoyable - like FREE WiFi and our FREE Hot Bright Side Breakfast Buffet.At La Quinta Inn & Suites Chicago Downtown, you'll always find plenty of ways to wake up on the bright side. This recently renovated hotel boasts an expanded fitness center with new PreCor Equipment so you can keep up your workout regimen while you travel. Inside your room, you'll find new amenities, including a refrigerator and microwave in every room, backlit LED mirror and all new furniture style.At La Quinta Inn & Suites Chicago Downtown, you'll find lots of amenities to enhance your travel experience. You can easily grab a bite to eat at the hotel's full service restaurant and bar, which serves breakfast, lunch, and dinner. There's something for everyone to enjoy at this casual dining restaurant. If you need to get some work done or print something off, the business center is available for your convenience. Or work up a sweat in our brand new fully equipped fitness center.Inside your room at La Quinta Inn & Suites Chicago Downtown, awaits a comfortable pillowtop bed for a good night's rest. Kick back in the bed to watch something on your HDTV while conveniently charging all of your devices with the CubieBlue Bluetooth enabled Clock on your nightstand.La Quinta Inn & Suites Chicago Downtown is located just two blocks away from Willis Tower. This 108-foot tall building is currently the second tallest building in the US. Although the name was changed back in 2009, the building is still commonly referred to by its previous name - the Sears Tower. The hotel is also within walking distance of the Chicago River - the only river in the world that runs backwards. Every year, the river is dyed green to celebrate St Patrick's Day. Or enjoy a game at United Center (Chicago Bulls, Blackhawks), Guaranteed Rate Field (Chicago White Sox), Soldier Field (Chicago Bears) or Wrigley Field (Chicago Cubs)!If you want to be close to Chicago's top business and tourist attractions, book your stay at La Quinta Inn & Suites Chicago Downtown for your next visit to the Windy City.
With a stay at Trump International Hotel & Tower Chicago in Chicago (River North), you'll be a 3-minute walk from State Street and 6 minutes by foot from Chicago Theatre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 3,960 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: customer service
Excellent
10.0
Pros: Location and courtesy of staff.
Excellent
10.0
Pros: The room size was way above average, high ceilings and the quality of furnishing were excellent. Turn down service and all round friendliness and efficiency of staff was superb.
Excellent
8.0
Pros: The AC was too cold - mechanic was useless and we had a bad night but hotel staff was excellent - they understood & cared and sent another mechanic team next day who were very helpful !
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10.0
Pros: Stayed in the one bedroom apartment with river view. STUNNING. Location is excellent. Staff is fantastic. Rooms are beautiful, clean and just lovely. We had turn down service nightly too. The hotel is top notch.
Excellent
8.5
Excellent
9.6
Pros: Location is excellent, beautiful facility. A real panty dropped on Valentine’s Day.
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Excellent
10.0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Details
Reviews
Overall 8.9 Excellent
Based on 3,960 reviews
Location
9.5
Service
9.2
Room
9.1
Comfort
8.6
Wellness Area
8.6
Amenities
8.5
Pool
8.0
WiFi
7.6
Breakfast
6.3
Value
4.9
Location
9.4
Service
9.3
Room
9.1
Wellness Area
8.8
Comfort
8.5
Pool
8.0
Breakfast
6.3
Value
4.4
Location
9.6
Service
9.4
Room
9.2
Comfort
8.8
Wellness Area
8.5
Value
4.7
Location
9.5
Service
9.2
Room
8.7
Location
9.6
Service
9.3
Room
8.5
Comfort
8.4
10.0 Excellent
Pros: customer service
Cons:
10.0 Excellent
Pros: Location and courtesy of staff.
Cons: No.
10.0 Excellent
Pros: The room size was way above average, high ceilings and the quality of furnishing were excellent. Turn down service and all round friendliness and efficiency of staff was superb.
Cons:
8.0 Excellent
Pros: The AC was too cold - mechanic was useless and we had a bad night but hotel staff was excellent - they understood & cared and sent another mechanic team next day who were very helpful !
Cons: Mattress - TOO SOFT for back comfort. Not practical for long stay.
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10.0 Excellent
Pros: Stayed in the one bedroom apartment with river view. STUNNING. Location is excellent. Staff is fantastic. Rooms are beautiful, clean and just lovely. We had turn down service nightly too. The hotel is top notch.
Cons:
8.5 Excellent
Pros:
Cons: Parking should be free for guest
9.6 Excellent
Pros: Location is excellent, beautiful facility. A real panty dropped on Valentine’s Day.
Cons: Nothing, it was beautiful.
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
10.0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
With a stay at Trump International Hotel & Tower Chicago in Chicago (River North), you'll be a 3-minute walk from State Street and 6 minutes by foot from Chicago Theatre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,700 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Staff were very Nice and Welcoming. Breakfast was Exceptional. And Enjoyed the Exercising Gym.
Good
6.0
Pros: The location was easy to find.
Mediocre
2.0
Pros: The location was great although too close to a hospital :; you can hear the ambulance all night
Excellent
10.0
Pros: I loved this hotel and will definitely stay there again when I m back in Chicago! The staff was wonderful and we got into our room almost 3 hours earlier than we were supposed to be able to. The location is perfect and everything is very clean.
Mediocre
3.0
Excellent
10.0
Pros: Beautiful hotel in great location. Modern and clean. Nice bar and restaurant with Starbucks in lobby. Friendly courteous staff.
Excellent
10.0
Pros: The location
Excellent
9.0
Pros: location and facilities are great- nice sized rooms and they are updated.
Excellent
10.0
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Excellent
9.0
Good
6.0
Pros: Nice lobby
Excellent
10.0
Pros: Spacious rooms and great gym facilities.
Details
Reviews
Overall 8.9 Excellent
Based on 3,700 reviews
Location
9.4
Cleanliness
9.2
Vibe
9.2
Amenities
8.7
Service
8.7
Room
8.4
WiFi
8.2
Breakfast
7.1
Pool
5.6
Value
5.4
Cleanliness
9.3
Location
9.3
Service
9.0
Bar
8.9
Amenities
8.8
Wellness Area
8.5
Room
8.0
Breakfast
6.7
Pool
6.1
Location
9.5
Cleanliness
9.2
Service
8.8
Amenities
8.7
Wellness Area
8.2
Room
8.1
Comfort
8.0
Breakfast
7.3
Pool
5.5
Location
9.3
Cleanliness
9.2
Service
8.8
Room
8.2
Comfort
7.8
Breakfast
7.2
Location
8.9
Amenities
8.8
Service
8.6
Room
8.1
Food
7.4
Breakfast
6.9
Value
5.4
9.0 Excellent
Pros: Staff were very Nice and Welcoming. Breakfast was Exceptional. And Enjoyed the Exercising Gym.
Cons:
6.0 Good
Pros: The location was easy to find.
Cons: They charged me twice for a 1 night stay over $---. Had to get my bank involved.
2.0 Mediocre
Pros: The location was great although too close to a hospital :; you can hear the ambulance all night
Cons: Plumbing was worse; evertime the next room flushes or turns a faucet on ( seems like they were doing it all night ) there was a big banging inside the falls from the plumbing.
10.0 Excellent
Pros: I loved this hotel and will definitely stay there again when I m back in Chicago! The staff was wonderful and we got into our room almost 3 hours earlier than we were supposed to be able to. The location is perfect and everything is very clean.
Cons:
3.0 Mediocre
Pros:
Cons: Hot tub was cold. Things were broken in the room
10.0 Excellent
Pros: Beautiful hotel in great location. Modern and clean. Nice bar and restaurant with Starbucks in lobby. Friendly courteous staff.
Cons:
10.0 Excellent
Pros: The location
Cons:
9.0 Excellent
Pros: location and facilities are great- nice sized rooms and they are updated.
Cons:
10.0 Excellent
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Cons:
9.0 Excellent
Pros:
Cons: Maintenance drilling morning of checkout.
6.0 Good
Pros: Nice lobby
Cons: Bed was very uncomfortable and people weren't very friendly
10.0 Excellent
Pros: Spacious rooms and great gym facilities.
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,603 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Large spacious room. Nice view. Good location.
Good
7.0
Pros: Breakfast bar on lobby level...staff excellent!!
Excellent
10.0
Pros: The view
Mediocre
3.0
Pros: Location. It is in downtown
Excellent
8.0
Pros: Location, professional staffs
Excellent
10.0
Pros: Very close to everything .
Excellent
10.0
Pros: Very nice hotel excellent location easy to walk to all the downtown areas, the staff at the front desk are so very pleasant and make you feel most welcome!!!
Excellent
10.0
Pros: Great location and service
Excellent
9.0
Pros: I liked the closeness to all the attractions in the area. Hotel was welcoming and valet was amazing.
Excellent
10.0
Pros: Everything was great.
Excellent
10.0
Pros: Everyone was super nice and helpful!! The location was perfect to what we wanted to do and the view was perfect. We just came at the worse time bc of the coronavirus.
Okay
5.0
Pros: They use to give good rooms at the beginning with a beautiful view and know they give rooms with no view 😔
Details
Reviews
Overall 8.8 Excellent
Based on 10,603 reviews
Location
9.4
Service
8.7
Room
7.4
Breakfast
7.2
WiFi
7.1
Cleanliness
6.7
Comfort
6.1
Value
5.0
Location
9.5
Service
8.4
Breakfast
7.3
Room
6.8
Cleanliness
6.7
Comfort
6.0
Value
4.8
Location
9.4
Service
8.5
Breakfast
7.2
Room
7.2
Cleanliness
6.6
Comfort
6.1
Value
4.7
Location
9.3
Service
8.6
Breakfast
7.1
Cleanliness
6.5
Room
6.1
Vibe
6.0
Comfort
5.9
Value
4.8
Location
9.5
Service
8.7
Amenities
7.7
Breakfast
6.9
Room
6.7
Vibe
6.2
Comfort
5.9
Value
5.1
9.0 Excellent
Pros: Large spacious room. Nice view. Good location.
Cons: Noisy lobby, rather like an airport. Grey-and-brown color scheme rather drab. Low ceilings.
7.0 Good
Pros: Breakfast bar on lobby level...staff excellent!!
Cons: Unable to get cab driver willing to take a party of. 5. 60- year old women to pinstrips for brunch!
10.0 Excellent
Pros: The view
Cons: No
3.0 Mediocre
Pros: Location. It is in downtown
Cons: There was someone in the corridor screaming on the phone 7am In the morning. I’d be better of in Motel 6 on route one sleeping next door to a tenor practicing all night.
8.0 Excellent
Pros: Location, professional staffs
Cons: make sure there's notices about parking fee next time
10.0 Excellent
Pros: Very close to everything .
Cons:
10.0 Excellent
Pros: Very nice hotel excellent location easy to walk to all the downtown areas, the staff at the front desk are so very pleasant and make you feel most welcome!!!
Cons:
10.0 Excellent
Pros: Great location and service
Cons: Restaurant is good not great. 2nd floor bar is good.
9.0 Excellent
Pros: I liked the closeness to all the attractions in the area. Hotel was welcoming and valet was amazing.
Cons: The beds are not the most comfortable.
10.0 Excellent
Pros: Everything was great.
Cons: Great place to be.
10.0 Excellent
Pros: Everyone was super nice and helpful!! The location was perfect to what we wanted to do and the view was perfect. We just came at the worse time bc of the coronavirus.
Cons: None
5.0 Okay
Pros: They use to give good rooms at the beginning with a beautiful view and know they give rooms with no view 😔
Cons: Lately service sucks and the rooms with no view
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Located in Chicago (Near North Side), Hotel 166 is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 3000 square feet (279 square meters), including a meeting room.
Overall 8.7 Excellent
Based on 978 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Bed was comfy. Room was clean. We came early and got an upgraded room!! Also free valet parking!!!!
Excellent
10.0
Pros: Loved the location friendly staff
Okay
4.0
Pros: The room was nice, quiet ad with a decent view.
Good
7.5
Excellent
9.0
Pros: The location was perfect, and the Staff could not have been nicer.
Poor
1.0
Pros: Location
Good
7.0
Pros: Room size was great and good pricing.
Excellent
10.0
Pros: Staff was tremendous, one of party dropped her wallet with lots of cash and cell phone , staff found and returned untouched.
Excellent
9.0
Excellent
10.0
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Excellent
10.0
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Excellent
9.0
Pros: Excellent location, very inviting lobby area with handy cafe for breakfast and coffee, room was lovely and spacious and great value for money
Good
7.0
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Good
7.3
Pros: Close to great retail stores
Good
7.3
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Good
6.0
Pros: Location was excellent. Rooms were modern and comfortable.
Good
7.3
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Okay
4.0
Pros: Location
Good
6.8
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Excellent
8.0
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
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Cons: $self.cons
Good
7.6
Pros: The staff was excellent and very helpful.
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Cons: $self.cons
Excellent
8.0
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Details
Reviews
Overall 8.7 Excellent
Based on 978 reviews
Cleanliness
8.9
Comfort
8.6
Location
9.4
Services
8.4
Staff
8.6
Value for money
8.1
8.0 Excellent
Pros: Bed was comfy. Room was clean. We came early and got an upgraded room!! Also free valet parking!!!!
Cons: No free breakfast
10.0 Excellent
Pros: Loved the location friendly staff
Cons: Nothing everything was perfect
4.0 Okay
Pros: The room was nice, quiet ad with a decent view.
Cons: The hotel did not inform me about extra charges for the things I did not use.
7.5 Good
Pros:
Cons: The elevators were small and old.
9.0 Excellent
Pros: The location was perfect, and the Staff could not have been nicer.
Cons: n/a
1.0 Poor
Pros: Location
Cons: The front desk staff was rude. She would not provide check out itemized receipt. When I insisted on getting the check out receipt she said She did not like my attitude and threatened to call police. It was a disturbing experience.
7.0 Good
Pros: Room size was great and good pricing.
Cons: Nothing special about food service or staff - all coffee in a "to go" container? Can't blame the staff - it's a heavily discounted hotel in downtown Chicago and I doubt that people are getting paid enough to do more than they need to.
10.0 Excellent
Pros: Staff was tremendous, one of party dropped her wallet with lots of cash and cell phone , staff found and returned untouched.
Cons:
9.0 Excellent
Pros:
Cons: Tight bathroom
10.0 Excellent
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Cons: N/A
10.0 Excellent
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Cons: Nope!
9.0 Excellent
Pros: Excellent location, very inviting lobby area with handy cafe for breakfast and coffee, room was lovely and spacious and great value for money
Cons: Wish there was a ventilator fan in the bathroom
7.0 Good
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Cons: I'm not satisfied with its room service, I ordered hot milk and they sent me the cold milk. Besides, the price of their room service is not worth from my view. So, just don't make room service, or you will be disappointed with its bad taste and unbelievable bill.
7.3 Good
Pros: Close to great retail stores
Cons: No dislikes
7.3 Good
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Cons: None
6.0 Good
Pros: Location was excellent. Rooms were modern and comfortable.
Cons: Noise from the ambulances and construction. Crappy attitude from bar staff on balcony.
7.3 Good
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Cons: I wish the price of the room included breakfast. There wasn't even complimentary coffee offered in the lobby. I had to pay $2.50. There was a coffee maker in the room but it just isn't the same. Get rid of the coffee makers and have pots of fresh coffee available in the lobby.
4.0 Okay
Pros: Location
Cons: Loud, 1st night people shouting 2:30 am in the corridor, 2nd night wake up service in person knocking the doors, once no refill of coffee pads, never replacement of bottles in the bathroom (shampoo etc), before check out I wanted to get ready for my long trip back, but the room service had started cleaning and I found everything misplaced, the bathroom under water, cups on the carpet, no apoligies
6.8 Good
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Cons: Nothing too bad. Just to be aware that it's under renovation, so the facade isn't as attractive as you would expect. But don't be put off, the rooms are beautiful and luxurious with all mod cons.
8.0 Excellent
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
7.6 Good
Pros: The staff was excellent and very helpful.
8.0 Excellent
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Cons: NA
Located in Chicago (Near North Side), Hotel 166 is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 3000 square feet (279 square meters), including a meeting room.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8.6 Excellent
Based on 11,605 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: 3918 was beautiful and the view was amazing lovely but I just wish that friends and family would learn how to get along with people and work places but other then that excellent
Excellent
10.0
Pros: Great room.
Good
7.0
Pros: Great view.. valet guys were fantastic. I paid for parking through Parkwhiz. Initially they said my GMC Sierra wouldn't fit, but they found a way. Paid $83 for 2 days. Hotel would've charged $148. Same garage.
Excellent
10.0
Pros: The view was amazing that was my favorite thing. The location was close to everything. The bed was so comfortable!!!
Excellent
10.0
Pros: Everything about the hotel was outstanding. The staff and property exceeded my expectations.
Okay
5.0
Pros: Area
Excellent
9.0
Pros: Great gym on 43rd floor, river corner rooms have some of the best views in Chicago.
Excellent
10.0
Pros: The staff made sure you got in quick and easy. They offered a update for a extra $30 a night and it had a spectacular view of the city and lake.
Excellent
10.0
Pros: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!
Good
6.0
Pros: I like the location and the view we had in our room.
Poor
1.0
Pros: The location is great. The toiletries were nice.
Excellent
10.0
Pros: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.
Details
Reviews
Overall 8.6 Excellent
Based on 11,605 reviews
Location
8.9
Room
8.1
Service
7.8
Cleanliness
7.1
Wellness Area
6.6
Bar
6.6
WiFi
5.6
Value
5.0
Breakfast
4.9
Location
8.8
Service
7.9
Room
7.7
Cleanliness
6.9
Wellness Area
6.8
Bar
6.3
Amenities
6.1
Value
4.9
Breakfast
4.4
WiFi
4.2
Location
8.5
Room
8.0
Service
7.8
Cleanliness
6.9
Bar
6.6
Amenities
6.2
Value
5.4
Breakfast
5.3
WiFi
3.8
Location
8.5
Room
7.7
Service
7.3
Wellness Area
6.5
Bar
6.4
Breakfast
5.8
Value
5.2
WiFi
4.2
Pool
2.0
Location
9.2
Room
8.6
Service
8.3
Cleanliness
6.8
Bar
6.5
Wellness Area
6.5
Breakfast
4.6
Value
4.5
10.0 Excellent
Pros: 3918 was beautiful and the view was amazing lovely but I just wish that friends and family would learn how to get along with people and work places but other then that excellent
Cons: There wasn’t nothing I didn’t like I don’t have anything bad to say about it at all I just know that if someone got something to complain about they should of never came in the first place and it’s simple
10.0 Excellent
Pros: Great room.
Cons: Hotel location not great to get in and out of
7.0 Good
Pros: Great view.. valet guys were fantastic. I paid for parking through Parkwhiz. Initially they said my GMC Sierra wouldn't fit, but they found a way. Paid $83 for 2 days. Hotel would've charged $148. Same garage.
Cons: Our room, 801 backed up to elevators. You could hear them all night.
10.0 Excellent
Pros: The view was amazing that was my favorite thing. The location was close to everything. The bed was so comfortable!!!
Cons: Nothing I didn’t like.
10.0 Excellent
Pros: Everything about the hotel was outstanding. The staff and property exceeded my expectations.
Cons:
5.0 Okay
Pros: Area
Cons: The staff was not at all seemingly helpful
9.0 Excellent
Pros: Great gym on 43rd floor, river corner rooms have some of the best views in Chicago.
Cons:
10.0 Excellent
Pros: The staff made sure you got in quick and easy. They offered a update for a extra $30 a night and it had a spectacular view of the city and lake.
Cons: They tend knock on your door fairly early so it’s kinda hard to sleep in:
10.0 Excellent
Pros: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!
Cons: Lots of big fluffy towels but only 2 wash clothes each day and first day only one. I had to call for another one.
6.0 Good
Pros: I like the location and the view we had in our room.
Cons: I didn’t like that we didn’t have a microwave. We had to go to the lower level to warm our food up.
1.0 Poor
Pros: The location is great. The toiletries were nice.
Cons: Attention to detail was lacking. Stains on our sheets, lamp in the room did not work, the alarm clock was slow, and the tv did not work. Staff could not have cared less. Overall what I would expect from a 2 star,
10.0 Excellent
Pros: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.
Cons: Nothing tbad about the hotel. Someone gave my room number when they ordered something form the Cafe. Lucky I earned some credit for not asking for cleaning the first day, which covered the charge. The reception infomred me that it was soved.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
With a stay at InterContinental Chicago Magnificent Mile, you'll be centrally located in Chicago, within a 10-minute walk of Water Tower Place and Grant Park. Featured amenities include a business center, express check-in, and express check-out. This hotel has 25 meeting rooms available for events.
Overall 8.6 Excellent
Based on 3,614 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Okay
5.0
Pros: The room was great.
Mediocre
3.0
Excellent
10.0
Pros: Everything was fantastic and the location is perfect
Good
6.7
Pros: Great location!. The pool area was really nice but in need of renovation. Staff super nice and helpful.
Excellent
9.0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Okay
4.0
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Excellent
8.0
Pros: Needs a facelift.
Good
7.1
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Good
6.0
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Good
7.0
Pros: Would stay there again, for sure. The staff were friendly and helpful. I was in a room with rattling aircon and a jammed window and the manager took steps to immediately rectify the problems, which is great service! The facilities and location were also good. It's walking distance to all the main attractions.
Excellent
9.2
Pros: Great location Plenty of staff 1st class service
Details
Reviews
Overall 8.6 Excellent
Based on 3,614 reviews
Location
9.4
Pool
8.9
WiFi
8.6
Service
8.3
Breakfast
7.8
Room
6.6
Vibe
6.5
Value
4.9
Comfort
4.8
Location
9.6
Pool
9.0
Wellness Area
8.2
Service
8.2
Breakfast
8.0
Vibe
6.0
Value
5.1
Room
4.8
Comfort
4.0
Location
8.9
Pool
8.6
Service
8.3
Breakfast
7.6
Room
6.0
Vibe
5.9
Comfort
5.0
Value
4.1
Location
9.3
Pool
9.1
Service
8.1
Amenities
7.1
Room
5.8
Vibe
5.3
Comfort
4.4
Value
4.3
Location
9.5
10.0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
5.0 Okay
Pros: The room was great.
Cons: I m tired of being charged destination fees. And I m not staying at any place that charges them.
3.0 Mediocre
Pros:
Cons: They only had valet which was $78 a day.
10.0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
6.7 Good
Pros: Great location!. The pool area was really nice but in need of renovation. Staff super nice and helpful.
Cons: The room was feeling dated and the breakfast was not to the standard that you would imagine in this type of hotel
9.0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
4.0 Okay
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Cons: The manager who was at desk and handling our check couldn't find reservation. Asked me to call booking.com which was inconvenient. All staff at hotel acted like they were doing us a favor by staying there. Minibar items are on censor. If you move them, you get charged. Very creepy and if you are not careful, you could be charged.
8.0 Excellent
Pros: Needs a facelift.
Cons: No
7.1 Good
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Cons: If you lift up anything from the mini fridge or bar- you will be charged for it. I had to go to the front desk twice to advice them my room partner mistakenly picked things up to look at them and with photo proof had to ask to not be charged for them.
6.0 Good
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Cons: The carpet in the hallways seemed run down. I couldn't tell if it was old or was supposed to look that way. I ordered 2 beers from room service that ended up costing me $40. The beers were $10 a piece then $15 in fees in taxes. That was highway robbery.
7.0 Good
Pros: Would stay there again, for sure. The staff were friendly and helpful. I was in a room with rattling aircon and a jammed window and the manager took steps to immediately rectify the problems, which is great service! The facilities and location were also good. It's walking distance to all the main attractions.
Cons: breakfast service wasn't great - staff not that attentive but it was fine.
9.2 Excellent
Pros: Great location Plenty of staff 1st class service
Cons: N/a
With a stay at InterContinental Chicago Magnificent Mile, you'll be centrally located in Chicago, within a 10-minute walk of Water Tower Place and Grant Park. Featured amenities include a business center, express check-in, and express check-out. This hotel has 25 meeting rooms available for events.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.5 Excellent
Based on 6,373 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Professional, friendly staff. The coffeemaker didn't work and the staff brought me another one. Very clean,comfortable and spacious room. 24 hour workout room and free wifi.
Excellent
10.0
Pros: Room, Location
Good
6.0
Pros: View and location.
Excellent
10.0
Pros: My rom on the 37th floor had an amazing view of the city. It was within walking distance to millenium park, the loop,and the riverfront. Lots of eating, shopping, outdoor space, and culture places to go and see. The staff was beyond helpful!
Excellent
10.0
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Excellent
8.0
Pros: quietness
Excellent
10.0
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Good
7.0
Pros: the location
Excellent
10.0
Pros: great location! walking distance to lots of attractions in the City! staff in the Front Lobby were very helpful and always asked if we needed a cab or Directions! Would Recommend for the first timer to Chicago!
Excellent
10.0
Pros: The city view
Details
Reviews
Overall 8.5 Excellent
Based on 6,373 reviews
Location
9.4
Room
8.0
Service
7.6
WiFi
7.1
Vibe
6.4
Breakfast
5.0
Amenities
3.8
Location
9.3
Room
8.0
Comfort
7.7
Service
7.6
Vibe
5.9
Value
5.4
WiFi
5.3
Breakfast
4.7
Amenities
3.4
Location
9.4
Room
7.4
Bar
7.2
Comfort
6.4
Service
6.3
Vibe
5.8
WiFi
5.7
Breakfast
4.9
Amenities
3.6
Location
9.6
Service
7.5
Room
7.1
Comfort
7.0
Cleanliness
6.8
Value
6.3
Vibe
5.4
Breakfast
5.4
Amenities
3.7
Location
9.5
Room
8.0
Comfort
7.6
Service
7.6
Breakfast
5.2
Vibe
5.1
Amenities
3.4
8.0 Excellent
Pros: Professional, friendly staff. The coffeemaker didn't work and the staff brought me another one. Very clean,comfortable and spacious room. 24 hour workout room and free wifi.
Cons: Noisy at midnight. Someone was singing and there were 2 loud guests. This is not something the hotel is necessarily responsible for,but it seemed like the singing noise was coming up through the bathroom vent.
10.0 Excellent
Pros: Room, Location
Cons:
6.0 Good
Pros: View and location.
Cons: The hotel was old and worn out. We were missing parts of the curtains which allowed the sunlight to burn out retinas first thing in the morning. The bathroom was small without a working vent.
10.0 Excellent
Pros: My rom on the 37th floor had an amazing view of the city. It was within walking distance to millenium park, the loop,and the riverfront. Lots of eating, shopping, outdoor space, and culture places to go and see. The staff was beyond helpful!
Cons: not applicable
10.0 Excellent
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Cons: No, but I do wish they might consider making a light breakfast complimentary.
8.0 Excellent
Pros: quietness
Cons: The baggage helpers will breath down your neck look at your crazy and ask you where you parked
10.0 Excellent
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Cons: The bathroom needs to be updated. Tub was chipped and the finish was dull. Looked dirty. Also, I needed to use public transportation while in the city. The doorman/concierge was helpful on the day of arrival, but nowhere to be found when leaving.
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
7.0 Good
Pros: the location
Cons: nothing
10.0 Excellent
Pros: great location! walking distance to lots of attractions in the City! staff in the Front Lobby were very helpful and always asked if we needed a cab or Directions! Would Recommend for the first timer to Chicago!
Cons:
10.0 Excellent
Pros: The city view
Cons: Valet parking staff customer service
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Located in the heart of the bustling River North district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations enhanced by contemporary essentials like the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and Chicago cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Wind down a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our Riverwalk hotel is the perfect home base for your visit to downtown Chicago.
Overall 8.5 Excellent
Based on 5,380 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Excellent
10.0
Pros: Fabulous checkin at front desk by Maggie. Friendly, courteous, professional, and welcoming. Set the tone for our entire stay.
Mediocre
2.0
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Good
7.0
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Excellent
8.0
Pros: Very helpful staff, luggage storage was particularly appreciated as it seems to be an issue to leave luggage in a lot of other hotels and there is no storage available in the airport. Nice airy bright rooms , also the gym had a great view.
Excellent
10.0
Pros: everything about this hotel was amazing! The location and view can't be beat
Excellent
9.0
Pros: Great location. The staff was polite and courteous. The room was clean and up to date. Hotel overall was great.
Excellent
8.0
Pros: How the staff treated guests
Excellent
10.0
Pros: The rooms were very nice & really spacious. The bed was one of the best hotel beds I’ve ever slept in too. The view from our room was amazing and the location was great. We unfortunately arrived just as the Coronavirus virus restrictions were ramping up so had to cut our trip short. The hotel staff were amazing in this situation too. We will definitely be coming back to this hotel once we can finish the rest of our trip.
Excellent
10.0
Pros: Location was great and the pool was awesome for the kids.
Mediocre
2.0
Pros: Parking is $72 per day and they have no airport shuttle
Excellent
8.0
Pros: location
Details
Reviews
Overall 8.5 Excellent
Based on 5,380 reviews
Location
9.0
Service
7.8
Room
7.3
Vibe
6.5
Comfort
6.2
WiFi
6.0
Breakfast
5.9
Food
5.3
Bar
5.1
Pool
4.5
Value
3.6
Location
8.8
Service
8.0
Cleanliness
7.3
Room
6.8
Comfort
5.8
Vibe
5.8
Breakfast
5.7
Food
5.1
Pool
5.0
Value
3.3
WiFi
3.1
Location
9.2
Service
7.7
Room
7.3
Comfort
6.3
Vibe
5.9
Breakfast
5.6
Bar
5.2
Food
4.9
Value
3.3
Location
8.8
Service
6.9
Amenities
6.9
Comfort
6.2
Room
6.1
Breakfast
5.6
Value
3.8
Location
9.1
Service
8.0
Amenities
7.9
Room
7.1
Comfort
6.7
Value
3.4
7.0 Good
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Cons: Room was so loud! Not from noisy neighbors or even street traffic, but constant knocking and clanging in the walls. (Not sure if it was coming from above or next to our room). It went on all hours of the morning. Also did not get housekeeping service.
10.0 Excellent
Pros: Fabulous checkin at front desk by Maggie. Friendly, courteous, professional, and welcoming. Set the tone for our entire stay.
Cons: Can’t think of a thing!
2.0 Mediocre
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Cons: I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail . Pool was freezing, asked attendant to turn it up, they never did. So basically paid for a pool that could not be used
7.0 Good
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Cons: Long wait to check in. Have to be a “member†for free WiFi. Came back to a dirty room because housekeeping never came. Room was large but strange shape- TV too far from bed to see. Bathtub didn’t drain. Lamp in room flickered. Lots of s
8.0 Excellent
Pros: Very helpful staff, luggage storage was particularly appreciated as it seems to be an issue to leave luggage in a lot of other hotels and there is no storage available in the airport. Nice airy bright rooms , also the gym had a great view.
Cons: Bar was not open very much and was not very cosy. Would be good to have a more casual restaurant/bar.
10.0 Excellent
Pros: everything about this hotel was amazing! The location and view can't be beat
Cons:
9.0 Excellent
Pros: Great location. The staff was polite and courteous. The room was clean and up to date. Hotel overall was great.
Cons: Our room was next to the stairs, we could hear it opening and closing, as well as hear the people walking on the stairs.
8.0 Excellent
Pros: How the staff treated guests
Cons:
10.0 Excellent
Pros: The rooms were very nice & really spacious. The bed was one of the best hotel beds I’ve ever slept in too. The view from our room was amazing and the location was great. We unfortunately arrived just as the Coronavirus virus restrictions were ramping up so had to cut our trip short. The hotel staff were amazing in this situation too. We will definitely be coming back to this hotel once we can finish the rest of our trip.
Cons: Couldn’t fault anything here!
10.0 Excellent
Pros: Location was great and the pool was awesome for the kids.
Cons:
2.0 Mediocre
Pros: Parking is $72 per day and they have no airport shuttle
Cons: No complementary airport shuttle $72 per day for parking
8.0 Excellent
Pros: location
Cons: parking was not very convienent
Located in the heart of the bustling River North district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations enhanced by contemporary essentials like the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and Chicago cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Wind down a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our Riverwalk hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.5 Excellent
Based on 5,359 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Excellent
9.0
Pros: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.
Excellent
8.0
Pros: Location was in a very nice spot. The staff were nice and professional.
Excellent
9.0
Pros: The view from my window was incredibly beautiful! Good location. Availability of drinks and snacks in the common room. Shower gel and other similar staff smelt very good.
Excellent
9.0
Excellent
10.0
Pros: Very well located
Excellent
8.0
Pros: Staffs were kind and helpful. Location is not bad considering price.
Excellent
9.0
Pros: Location. Clean. Friendly Staff.
Excellent
10.0
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Excellent
8.0
Pros: Superb location. Easy access to all downtown destinations and vast range of shops and restaurants. Well-connected to public transportation.
Excellent
10.0
Pros: Was close to everything.
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 5,359 reviews
Location
9.6
Service
8.8
WiFi
8.6
Value
8.4
Room
6.3
Breakfast
3.5
Comfort
3.5
Location
9.5
Service
9.1
Value
8.1
WiFi
7.6
Room
6.0
Vibe
5.6
Comfort
3.3
Breakfast
3.3
Location
9.8
Service
8.9
WiFi
7.5
Room
6.3
Vibe
5.5
Comfort
3.6
Breakfast
3.2
Location
9.7
Service
8.6
Wellness Area
7.9
Cleanliness
6.6
Room
6.5
Amenities
5.4
Vibe
5.1
Comfort
4.2
Breakfast
3.4
Location
9.7
Service
8.8
Cleanliness
6.5
Room
5.8
Vibe
5.0
Comfort
3.7
8.0 Excellent
Pros:
Cons: TV to much and picture don't work all the time
9.0 Excellent
Pros: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.
Cons:
8.0 Excellent
Pros: Location was in a very nice spot. The staff were nice and professional.
Cons: The bed sheets/blanket were not fantastic, but did suffice.
9.0 Excellent
Pros: The view from my window was incredibly beautiful! Good location. Availability of drinks and snacks in the common room. Shower gel and other similar staff smelt very good.
Cons: Some dust on dark surfaces.
9.0 Excellent
Pros:
Cons: Our room was small but nice and clean.
10.0 Excellent
Pros: Very well located
Cons: Air conditionning is a bit noisy
8.0 Excellent
Pros: Staffs were kind and helpful. Location is not bad considering price.
Cons: Not clean. There were used shampoo, some empty bottle, caps.
9.0 Excellent
Pros: Location. Clean. Friendly Staff.
Cons: Room size.
10.0 Excellent
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Cons: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.
8.0 Excellent
Pros: Superb location. Easy access to all downtown destinations and vast range of shops and restaurants. Well-connected to public transportation.
Cons: Limitation on room service options / hours.
10.0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
10.0 Excellent
Pros: Location
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Overall 8.4 Excellent
Based on 10,947 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Very good location from Airport/ to sightseeing spots Gorgeous lobby Relaxing bath tub Comfortable bed Baggage can be left before check-in/after check-out for free
Excellent
9.0
Pros: Great hotel, great location.
Excellent
10.0
Pros: Central location, friendly and professional staff, the room was spacious and comfortable. I'd definitely stay there again
Okay
5.0
Pros: The staff were super friendly and helpful.
Excellent
8.0
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: In spite of the current virus situation the staff was accommodating and professional
Good
6.0
Pros: The location is great and the lobby and building are beautiful.
Excellent
10.0
Pros: A wonderful historic property. Close to train and museums. Lobby is over the top. Very helpful staff. Too bad Coronavirus shut all the sights. We’ll be back.
Excellent
9.0
Pros: The Palmer House is a great, old hotel. Very friendly place and overall very good place
Poor
1.0
Pros: I can't find one thing that I like about this place.
Excellent
10.0
Pros: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.
Details
Reviews
Overall 8.4 Excellent
Based on 10,947 reviews
Location
9.4
Amenities
8.2
Vibe
8.2
Bar
7.4
Service
7.3
Breakfast
6.6
Value
5.4
WiFi
5.1
Room
5.0
Cleanliness
4.9
Comfort
4.2
Pool
1.2
Location
9.6
Amenities
8.3
Vibe
8.2
Service
7.5
Bar
7.0
Breakfast
7.0
Comfort
5.0
Room
4.9
Cleanliness
4.5
WiFi
3.5
Pool
1.1
Location
9.4
Amenities
8.1
Vibe
8.0
Service
7.1
Breakfast
7.0
Cleanliness
4.8
Room
4.5
Comfort
4.1
WiFi
3.5
Pool
1.1
Location
9.3
Amenities
7.7
Vibe
7.6
Service
7.5
Cleanliness
4.5
Room
4.2
Comfort
3.7
WiFi
3.2
Location
9.3
Amenities
8.0
Vibe
7.5
Service
7.3
Breakfast
7.0
Value
5.5
Comfort
4.1
Room
4.1
WiFi
3.7
9.0 Excellent
Pros: Very good location from Airport/ to sightseeing spots Gorgeous lobby Relaxing bath tub Comfortable bed Baggage can be left before check-in/after check-out for free
Cons: No caffe maker/kettle in the room Expensive
9.0 Excellent
Pros: Great hotel, great location.
Cons: The room was not that great but expected for the great deal we got.
10.0 Excellent
Pros: Central location, friendly and professional staff, the room was spacious and comfortable. I'd definitely stay there again
Cons:
5.0 Okay
Pros: The staff were super friendly and helpful.
Cons: The rooms listed had beautiful views, our room however, gave us a view of a brick wall, and a tiny stretch of street if you looked straight down and to the right.
8.0 Excellent
Pros:
Cons: I would appreciate information about parking (hotel or nearby garages) included on the website, along with prices for parking if possible.
8.0 Excellent
Pros: Location
Cons: The restaurants inside closed early
10.0 Excellent
Pros: In spite of the current virus situation the staff was accommodating and professional
Cons:
6.0 Good
Pros: The location is great and the lobby and building are beautiful.
Cons: The pool was closed due to repairs, which was really disappointing. We had to walk 1/2 mile to swim at another Hilton. Their idea of a King size bed is not a standard king size, maybe a California Olympian size? We have a King at home and this bed was much smaller. The room size and the bathroom were both very small and somewhat outdated.
10.0 Excellent
Pros: A wonderful historic property. Close to train and museums. Lobby is over the top. Very helpful staff. Too bad Coronavirus shut all the sights. We’ll be back.
Cons: Potters Pub was just OK. Didn’t try the other restaurant off the lobby.
9.0 Excellent
Pros: The Palmer House is a great, old hotel. Very friendly place and overall very good place
Cons: The bathrooms are a bit small, but somewhat difficult to deal with as it is a VERY old hotel. Go there for the history, not the size of the bathrooms.
1.0 Poor
Pros: I can't find one thing that I like about this place.
Cons: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.
10.0 Excellent
Pros: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.
Cons:
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, within a 5-minute walk of Willis Tower and State Street. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 4,585 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Poor
1.0
Pros: Location ONLY
Okay
4.0
Pros: downtown Staff was friendly and nice to work with my Check in and check out was easy
Excellent
10.0
Pros: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.
Excellent
8.0
Pros: Location for the price
Good
7.0
Pros: Price
Excellent
8.8
Pros: Staff was friendly and helpful. Location was great.
Good
7.0
Pros: Location
Excellent
9.0
Pros: I had a super spacious room with a nice bathroom! The lobby was super cool and the snack selection is super cool and techy. Super clean and comfortable and the valet was super quick!!! The bar off the lobby was really nice as well!
Excellent
8.0
Pros: I loved the lobby and the size of the room, as well as the staff and the location.
Okay
4.0
Excellent
9.0
Pros: It was clean and we were able to proceed fairly quickly.
Poor
1.0
Pros: Staff was both nice and respectful! Room was cozy and clean. Great location.
Details
Reviews
Overall 8.4 Excellent
Based on 4,585 reviews
Location
9.6
Bar
9.4
Food
8.9
Wellness Area
8.7
WiFi
8.7
Service
8.5
Value
8.3
Room
6.3
Vibe
5.5
Comfort
4.5
Breakfast
3.2
Location
9.6
Wellness Area
8.7
Service
8.6
Value
8.3
WiFi
7.5
Room
6.2
Vibe
4.8
Comfort
4.7
Breakfast
3.6
Location
9.7
Bar
9.1
Food
8.7
Service
8.7
Value
8.2
WiFi
7.6
Cleanliness
6.6
Room
6.3
Vibe
4.7
Comfort
4.6
Breakfast
3.1
Location
9.7
Food
9.0
Wellness Area
8.9
Service
8.5
Value
8.2
Room
6.5
Comfort
4.4
Vibe
4.4
Breakfast
3.0
Location
9.6
Bar
9.3
Wellness Area
8.9
Food
8.8
Service
8.8
Value
8.5
Room
6.3
Vibe
4.8
Comfort
4.6
1.0 Poor
Pros: Location ONLY
Cons: Staff said the early check in charge was $50 whereas the guy I spoke on the phone said it was a lot cheaper. It made no sense as I paid $-- for the night, yet I had to pay $50 extra for 3hr. Horrible Room Condition, Disgusting Bathroom. Def not 4 sta
4.0 Okay
Pros: downtown Staff was friendly and nice to work with my Check in and check out was easy
Cons: Room got super hot and wouldn't cool down Older hotel Small bathroom Beds were not comfortable Beds were small
10.0 Excellent
Pros: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.
Cons:
8.0 Excellent
Pros: Location for the price
Cons: No easy parking
7.0 Good
Pros: Price
Cons: Small room
8.8 Excellent
Pros: Staff was friendly and helpful. Location was great.
Cons: Room was very dry and stuffy, even with air off and all the way down to 55 degrees....
7.0 Good
Pros: Location
Cons: Pull out “couch” turned out to be a chair, hotel was dated, bathroom was not like the photos, shower was small and outdated, overall wouldn’t call this a 4 star hotel, more of a 3 star. Also, their security hold on my card was an issue because 1. Was told there was no charge, 2. Was $170 so it was immediately taken from my credit card. They should be more upfront about this policy.
9.0 Excellent
Pros: I had a super spacious room with a nice bathroom! The lobby was super cool and the snack selection is super cool and techy. Super clean and comfortable and the valet was super quick!!! The bar off the lobby was really nice as well!
Cons: Really great if you want to be down town! I have my all friends in River North so it was a bit of a haul but that was MY FAULT!! Overall I think it's a great location but I didn't plan ahead. And my view was of an alley on both sides but hey, that happens!
8.0 Excellent
Pros: I loved the lobby and the size of the room, as well as the staff and the location.
Cons: I thought the bathroom in our room needed to be updated. It was old and dingy
4.0 Okay
Pros:
Cons: The toilet is dirty
9.0 Excellent
Pros: It was clean and we were able to proceed fairly quickly.
Cons: The desk clerk was a little bit obnoxious
1.0 Poor
Pros: Staff was both nice and respectful! Room was cozy and clean. Great location.
Cons: Elevator kept stopping on floors and getting stuck w/o the door opening. Decided to take stairwell and got locked in and had to call hotel staff to get us out. My four year old was having an anxiety due to this. There should be a no re-entry sign...
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, within a 5-minute walk of Willis Tower and State Street. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,283 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The view
Excellent
10.0
Pros: The view of the room and the bed was so comfortable
Excellent
10.0
Pros: The hotel was awesome
Excellent
9.0
Excellent
9.0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
8.0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
10.0
Pros: Every thing
Excellent
9.0
Pros: Location.
Excellent
9.0
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Good
7.0
Pros: Location, views and price
Excellent
10.0
Pros: The view from our window was extremely awesome!
Excellent
10.0
Pros: The room was clean and beautiful! The staff was outstanding. The location was convenient to shopping, restaurants, and entertainment.
Details
Reviews
Overall 8.4 Excellent
Based on 3,283 reviews
Location
9.1
Service
7.6
Room
7.2
WiFi
5.6
Comfort
5.5
Food
5.5
Breakfast
5.4
Value
4.6
Location
8.9
Service
7.6
Room
6.3
Food
5.8
Comfort
5.3
Value
4.8
WiFi
3.8
Location
9.3
Service
7.8
Room
6.9
Breakfast
5.8
Comfort
5.7
Cleanliness
5.7
Food
5.6
Value
4.9
WiFi
3.9
Location
9.2
Service
7.9
Room
7.0
Service
7.7
Room
6.4
Amenities
6.3
8.0 Excellent
Pros: The view
Cons: I didn’t like the shower the water was cold
10.0 Excellent
Pros: The view of the room and the bed was so comfortable
Cons: That it was a dirty towel left in my bathroom when I checked in
10.0 Excellent
Pros: The hotel was awesome
Cons: There was no parking
9.0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9.0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
8.0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
10.0 Excellent
Pros: Every thing
Cons: Parking
9.0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
9.0 Excellent
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Cons:
7.0 Good
Pros: Location, views and price
Cons: The decor was a little tired. Rooms and hallway are dark. You have to request for a fridge, microwave and coffee maker. None of those appliances are there in the room otherwise.
10.0 Excellent
Pros: The view from our window was extremely awesome!
Cons: The view and staff.
10.0 Excellent
Pros: The room was clean and beautiful! The staff was outstanding. The location was convenient to shopping, restaurants, and entertainment.
Cons: I would have preferred to have a small refrigerator provided in each room.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Overall 8.4 Excellent
Based on 3,278 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The room was extremely clean and comfortable and the continental breakfast was great. There were extra blankets provided.
Excellent
10.0
Pros: Great location for exploring Chicago. Wonderful breakfast and nice happy hour, included in room price.
Excellent
10.0
Pros: Room was huge, breakfast offerings impressive, and the happy hour is phenomenal. Almost felt like you were paying ME to stay at your hotel.
Excellent
10.0
Pros: That children are welcomed.I recently suggested this hotel for a family traveling cross country. Nice Hotel to relax. Have good breakfast!
Excellent
10.0
Pros: The breakfast in the morning was wonderful! The staff was so helpful! Including Richard in valet! He was our favorite! Other than that the stay was wonderful!
Good
7.0
Pros: I liked the location. The Happy Hour and breakfasts were nice.
Excellent
10.0
Pros: Everything it was clean breakfast was great
Excellent
10.0
Pros: Very nice
Excellent
10.0
Pros: For me it was a fantastic value.
Excellent
8.0
Pros: Location, snacks and breakfast
Excellent
10.0
Pros: Great Location!!
Excellent
10.0
Pros: Always a Treat to stay at Embassy Suites!
Details
Reviews
Overall 8.4 Excellent
Based on 3,278 reviews
Bar
9.7
Breakfast
9.2
Location
9.2
Value
7.7
Service
7.7
Room
6.8
Pool
5.4
WiFi
5.2
Wellness Area
4.3
Bar
9.8
Location
9.1
Breakfast
9.0
Value
7.2
Service
6.9
Room
6.2
Pool
5.3
Wellness Area
4.8
WiFi
3.7
Bar
9.7
Location
9.4
Breakfast
9.3
Value
7.9
Service
7.9
Cleanliness
6.3
Room
5.9
Wellness Area
4.2
WiFi
3.7
Location
9.4
Breakfast
9.2
Service
7.6
Amenities
6.6
Room
5.9
Service
7.5
Room
6.6
9.0 Excellent
Pros: The room was extremely clean and comfortable and the continental breakfast was great. There were extra blankets provided.
Cons: There was some noise from the parking garage outside our window We wished there was a hot tub
10.0 Excellent
Pros: Great location for exploring Chicago. Wonderful breakfast and nice happy hour, included in room price.
Cons: Some furniture in our room was starting to show a little wear and tear.
10.0 Excellent
Pros: Room was huge, breakfast offerings impressive, and the happy hour is phenomenal. Almost felt like you were paying ME to stay at your hotel.
Cons: Didn't have a hot tub. :( And we never used the pool cause it was always so full of kids.
10.0 Excellent
Pros: That children are welcomed.I recently suggested this hotel for a family traveling cross country. Nice Hotel to relax. Have good breakfast!
Cons: That children are welcomed, parents Should be with multiple children that a person might bring.
10.0 Excellent
Pros: The breakfast in the morning was wonderful! The staff was so helpful! Including Richard in valet! He was our favorite! Other than that the stay was wonderful!
Cons: Getting out of the driveway on the hotel to get to the main road! Very busy!
7.0 Good
Pros: I liked the location. The Happy Hour and breakfasts were nice.
Cons: I called the day before and told them we would be checking in early. Our room was not ready until 3:15. The room was hot and we could not get it cooled down.
10.0 Excellent
Pros: Everything it was clean breakfast was great
Cons: Nothing
10.0 Excellent
Pros: Very nice
Cons:
10.0 Excellent
Pros: For me it was a fantastic value.
Cons: The line for drinks at happy hour was too long for me to wait in.
8.0 Excellent
Pros: Location, snacks and breakfast
Cons: Looking very worn in room and outdated on Mezzanine level.
10.0 Excellent
Pros: Great Location!!
Cons:
10.0 Excellent
Pros: Always a Treat to stay at Embassy Suites!
Cons: No
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,656 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
4.0
Pros: Location is key here. Down the street from Eataly and a ton of other restaurants.
Excellent
10.0
Pros: Nice and friendly staff.
Excellent
8.0
Pros: Location.
Excellent
10.0
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Excellent
10.0
Pros: Location was on spot! Service was amazing! I highly recommend
Poor
1.0
Pros: Nothing at all.
Poor
1.0
Pros: Nothing dirty trashy
Good
6.0
Pros: its was ok
Poor
1.0
Excellent
10.0
Pros: Cleaniness of the shower room and toilet.
Excellent
8.0
Pros: Normally great bar and lounge. Closed due to la peste.
Excellent
8.0
Pros: I liked the vibe of the hotel the most - there was a very eclectic mix of guests staying there. It felt like everyone, no matter who they were, fit in.
Details
Reviews
Overall 8.3 Excellent
Based on 6,656 reviews
Location
9.7
WiFi
9.1
Bar
8.6
Service
8.1
Value
8.0
Cleanliness
6.7
Room
6.3
Breakfast
5.1
Comfort
4.6
Location
9.7
Bar
8.4
WiFi
8.3
Service
8.0
Room
7.1
Comfort
5.8
Breakfast
4.2
Location
9.6
Bar
8.5
Service
7.6
Cleanliness
6.3
Breakfast
4.9
Room
4.3
Comfort
2.6
Location
9.7
Bar
8.7
Service
8.3
Cleanliness
6.2
Amenities
6.1
Breakfast
5.3
Room
4.9
Comfort
3.8
Location
9.8
Bar
8.9
Service
8.1
Cleanliness
6.5
Room
4.9
Breakfast
4.8
Comfort
4.1
4.0 Okay
Pros: Location is key here. Down the street from Eataly and a ton of other restaurants.
Cons: This is NOT a hotel. This is a grown up hostel with little to any amenities. Free WiFi was probably the best thing about it. Had not stayed in a bunk bed since I was a kid and this was not a pleasant experience for an over 40 dad bod.
10.0 Excellent
Pros: Nice and friendly staff.
Cons: The dorm rooms are VERY SMALL.
8.0 Excellent
Pros: Location.
Cons: This is a Hostel. Not so much a Hotel. If you are in your 20’s-30’s it’s Cool Trendy. But as a 60 plus year old. Please Emphasize that this is a Hostel!!.
10.0 Excellent
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Cons: The lack of a substantial heating system at some times.
10.0 Excellent
Pros: Location was on spot! Service was amazing! I highly recommend
Cons: Nothing
1.0 Poor
Pros: Nothing at all.
Cons: This place was horrible from the staff to the room. The room was cold and the heater wasn't working properly. The hotel gave me a desktop portable heater. They didn't change the sheets because they said they do it every three days. The rooms are small
1.0 Poor
Pros: Nothing dirty trashy
Cons: Everything staff terrible lazy ignorant
6.0 Good
Pros: its was ok
Cons: na
1.0 Poor
Pros:
Cons: After prepaying for the hotel, at checkout I then had to pay another "Urban Fee". I was not told about this in advance. I've never had to pay a 2nd hotel bill at checkout, either at this hotel or any other. This seems criminal.
10.0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
8.0 Excellent
Pros: Normally great bar and lounge. Closed due to la peste.
Cons: Nothing. Nice hostel. Pricier than normal b/c too afraid to put 4 folks in room. Security was fat officious black woman. Reminded me of my ex wife or bus driver from Quick Change.
8.0 Excellent
Pros: I liked the vibe of the hotel the most - there was a very eclectic mix of guests staying there. It felt like everyone, no matter who they were, fit in.
Cons: I did not like that the gym was not useable during my stay there. I also did not like that both the lighting in my room and bathroom were very dim - one of the two areas should have bright lighting for applying makeup/getting ready.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,124 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Good
7.0
Good
6.0
Pros: the bed and location was amazing
Excellent
10.0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Excellent
8.0
Pros: Great location
Poor
1.0
Pros: Location
Excellent
10.0
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Okay
5.0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Excellent
8.0
Pros: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.
Excellent
10.0
Pros: The location and price
Good
7.5
Pros: Good location, room was clean and comfortable bed. Most of the staff were nice.
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Details
Reviews
Overall 8.0 Excellent
Based on 7,124 reviews
Location
9.5
Service
6.6
Cleanliness
6.1
Room
5.9
Vibe
5.6
Food
5.5
Value
5.4
Breakfast
5.4
WiFi
5.1
Bar
4.7
Comfort
4.3
Amenities
4.3
Location
9.6
Room
6.6
Service
6.6
Cleanliness
6.2
Value
5.9
Breakfast
5.6
Food
5.6
Comfort
5.5
Vibe
5.3
Bar
5.1
Amenities
4.5
WiFi
3.6
Location
9.6
Service
7.0
Cleanliness
6.1
Food
5.7
Breakfast
5.5
Vibe
5.4
Value
5.0
Room
5.0
Amenities
4.4
Bar
4.4
WiFi
3.5
Comfort
3.4
Location
9.8
Service
6.6
Room
6.1
Cleanliness
6.1
Food
5.7
Vibe
5.3
Value
5.2
Breakfast
5.2
Comfort
4.5
Amenities
4.5
WiFi
3.4
Location
9.5
Cleanliness
6.1
Service
6.1
Room
5.5
Value
5.2
Food
5.1
Breakfast
4.8
Comfort
4.7
Vibe
4.6
Amenities
3.8
WiFi
3.5
8.0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
7.0 Good
Pros:
Cons: Did not get a refund for our last night stay. We had to check-out one day early due to Covid-19, but we did not receive a refund, despite emailing them and also communicating via booking.com.
6.0 Good
Pros: the bed and location was amazing
Cons: It was a single twin bed that could not sleep two people on it
10.0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
8.0 Excellent
Pros: Great location
Cons: Were not told restaurant and bar were being refurbished and therefore out of action.
1.0 Poor
Pros: Location
Cons: Awful parking experience, unhelpful manager.
10.0 Excellent
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Cons: It's downtown. So, parking is expensive. I don't like the "facility fee." It's a trick to advertise a lower price than actual cost of staying there.
5.0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
8.0 Excellent
Pros: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.
Cons:
10.0 Excellent
Pros: The location and price
Cons:
7.5 Good
Pros: Good location, room was clean and comfortable bed. Most of the staff were nice.
Cons: It was too expensive for the quality of the property in general. Definitely needs renovation, the room was not in the best condition. When checking out, the staff person in the reception was quite rude and not helpful at all.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.6 Good
Based on 2,697 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.
Good
6.0
Excellent
10.0
Pros: Happy
Good
6.3
Pros: Location and employees were great
Good
7.0
Pros: Very comfy bed
Excellent
8.0
Pros: Staff was friendly.
Excellent
10.0
Pros: They let us check in early!!
Poor
1.0
Pros: The location
Mediocre
3.0
Pros: Location
Mediocre
2.0
Pros: The location is ideal to most attractions in Downtown Chicago
Excellent
9.0
Excellent
8.0
Pros: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.
Details
Reviews
Overall 7.6 Good
Based on 2,697 reviews
Location
9.4
WiFi
7.6
Service
7.5
Bar
7.4
Value
6.7
Cleanliness
6.0
Amenities
5.9
Wellness Area
5.6
Room
5.3
Breakfast
4.9
Comfort
3.7
Location
9.2
Service
7.0
Value
6.2
Amenities
6.0
Cleanliness
5.9
Room
4.4
Comfort
3.2
Location
9.4
Service
7.2
Value
6.8
Amenities
6.3
Cleanliness
5.9
Room
5.7
Breakfast
4.5
Comfort
4.4
Location
9.5
Service
7.5
Value
7.1
Cleanliness
5.3
Room
4.7
Comfort
3.5
Location
9.4
Service
7.2
Value
7.0
Cleanliness
5.9
Room
5.1
Comfort
3.9
7.1 Good
Pros: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.
Cons: I’ve stayed several times at Hotel Felix with good experiences but I will say this time my room was subpar. The ceiling tiles were stained and yellow. The ac/heater made lots of noise when kicking on and off. One of the windows in the room wouldn’t shut all the way (noise issue more than temperature). The room was #920 and I suggest staying away. It was in the corner and smaller than the other rooms I’ve stayed in. Sheets on the bed had black smudge marks on them making me wonder if they were clean/changed from the last guest and doing a full inspection of the bed. All these small thing made up for a uncomfortable stay this time.
6.0 Good
Pros:
Cons: Crazy small room. It didn’t look like it was cleaned very well. Also one of my lamps were broken and the hallways smelled like pot.
10.0 Excellent
Pros: Happy
Cons: No food
6.3 Good
Pros: Location and employees were great
Cons: The shower and around the bed frames was dirty.
7.0 Good
Pros: Very comfy bed
Cons: Siren noise, Godfrey rooftop bar noise.
8.0 Excellent
Pros: Staff was friendly.
Cons: Disappointed that they didn't clean our room one day. Parking is crazy, but I guess that is what you get in a city. Otherwise everything else was good.
10.0 Excellent
Pros: They let us check in early!!
Cons: A little small then I thought it was but other then that it was amazing
1.0 Poor
Pros: The location
Cons: Yes the first room I was given had a bad smell & didn’t have fitted sheets so asked for a different room the 2nd room I was given had cigarette ashes in the shower & also didn’t have fitted sheets rooms were not clean
3.0 Mediocre
Pros: Location
Cons: The very small Room We were given had leak from the roof into A light fixture. To their credit We were given a bigger room and a couple drink coupons.
2.0 Mediocre
Pros: The location is ideal to most attractions in Downtown Chicago
Cons: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths
9.0 Excellent
Pros:
Cons: Soap and lotion was good but one of the bottle in my room was used.
8.0 Excellent
Pros: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.
Cons: The AC filters need to be changed in the room. I was on floor 10 and would wake up to dust on my phone and hard to breathe. As long as you turn the AC off its fine, No problems
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.