Car Hire in Santa Ana - Search for car rentals on KAYAK

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2.0

Horrible experience

Pros: They had a car

Cons: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.

Reviewed Jul 2018

review from
8.0

Pros: The price was great and staff cordial.

Cons: The car was dirty. It was stained and sticky

Reviewed Sep 2017

review from
3.2

Need a shuttle

Pros: It was a quick deal to get in and out

Cons: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle

Reviewed Jul 2017

review from
10.0

Excelente service

Pros: Customer service excellent and fare prices

Reviewed Jun 2017

review from
2.4

Pros: The convenience location of SNA Airport.

Cons: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.

Reviewed Jun 2017

review from
10.0

Great

Pros: friendly service

Cons: no complaints

Reviewed May 2017

review from
6.8

29 minute courtesy period.....from a time they don't tell you!

Pros: very clean and car in great condition, very professional except for telling me the correct time to drop off

Cons: Scheduled pickup for noon, I asked what time to bring it back and they said they have a half hour grace period, and nothing else. So....I return the car at 12:20pm and they say there is a charge for being late. After 10min of waiting they tell me I returned the car AFTER 12:30. All told, they did not charge me but wasting my time for lack of information and a TWENTY-NINE minute courtesy period?! I've rented cars from at least 5 other places and all have a 1 hour grace period - from the time of the scheduled booking! The supervisor lady said next time they would charge me extra. I told her next time you should share the correct return time before the customer leaves. She didn't even acknowledge this and acted like she did me a favor.

Reviewed May 2017

review from
10.0

Pros: Friendly people. Clean facility. Clean car

Reviewed May 2017

review from
2.0

Kayak and hertz screwed me

Pros: Na

Cons: I booked a car by reserving from SNA/Orange County airport. Upon arrival I learned the reservation was available at some random off-site location. I had to spend 5 times the original cost for a last minute reservation from the airport. Trying to save money cost me WAY more by using katlyak and hertz

Reviewed Oct 2016

review from
6.8

4 day excursion

Pros: car was in good mechanical condition and all systems worked well

Cons: Interior was not cleaned, inside windows were horrible, seats were not vacuumed and had various stains on them. People are pigs.

Reviewed Oct 2016

review from
10.0

Above and beyond

Pros: Turned out my reservation was for an off-airport location, but the reservationist was able to get me car and same low rate at airport.

Reviewed Sep 2016

review from
3.2

Messed up reservation

Cons: I had my reservation for Saturday morning at an office that closed at noon and closed on Sundays. I missed my flight due to Southwest's computer snafu so didn't arrive till till Sunday. I wanted to pick up my car on Monday morning. After multiple phone calls, mostly to India (grr) all I could learn was the reservation was automatically cancelled. A new reservation would cost much more $$$. They couldn't guarantee the mini-van I reserved would still be available, etc etc etc. If the office closed right after I was supposed to get my car, of course it's still there! Right? So it would still be there Monday morning, right? Never could talk to a person who could actually understand my reasoning, never mind agree and act on it. Ugh.

Reviewed Aug 2016

review from

10.0

Excelente service

Pros: Customer service excellent and fare prices

Reviewed Jun 2017

review from
10.0

Great

Pros: friendly service

Cons: no complaints

Reviewed May 2017

review from
10.0

Pros: Friendly people. Clean facility. Clean car

Reviewed May 2017

review from
10.0

Above and beyond

Pros: Turned out my reservation was for an off-airport location, but the reservationist was able to get me car and same low rate at airport.

Reviewed Sep 2016

review from

8.0

Pros: The price was great and staff cordial.

Cons: The car was dirty. It was stained and sticky

Reviewed Sep 2017

review from
6.8

29 minute courtesy period.....from a time they don't tell you!

Pros: very clean and car in great condition, very professional except for telling me the correct time to drop off

Cons: Scheduled pickup for noon, I asked what time to bring it back and they said they have a half hour grace period, and nothing else. So....I return the car at 12:20pm and they say there is a charge for being late. After 10min of waiting they tell me I returned the car AFTER 12:30. All told, they did not charge me but wasting my time for lack of information and a TWENTY-NINE minute courtesy period?! I've rented cars from at least 5 other places and all have a 1 hour grace period - from the time of the scheduled booking! The supervisor lady said next time they would charge me extra. I told her next time you should share the correct return time before the customer leaves. She didn't even acknowledge this and acted like she did me a favor.

Reviewed May 2017

review from
6.8

4 day excursion

Pros: car was in good mechanical condition and all systems worked well

Cons: Interior was not cleaned, inside windows were horrible, seats were not vacuumed and had various stains on them. People are pigs.

Reviewed Oct 2016

review from

2.0

Horrible experience

Pros: They had a car

Cons: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.

Reviewed Jul 2018

review from
3.2

Need a shuttle

Pros: It was a quick deal to get in and out

Cons: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle

Reviewed Jul 2017

review from
2.4

Pros: The convenience location of SNA Airport.

Cons: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.

Reviewed Jun 2017

review from
2.0

Kayak and hertz screwed me

Pros: Na

Cons: I booked a car by reserving from SNA/Orange County airport. Upon arrival I learned the reservation was available at some random off-site location. I had to spend 5 times the original cost for a last minute reservation from the airport. Trying to save money cost me WAY more by using katlyak and hertz

Reviewed Oct 2016

review from
3.2

Messed up reservation

Cons: I had my reservation for Saturday morning at an office that closed at noon and closed on Sundays. I missed my flight due to Southwest's computer snafu so didn't arrive till till Sunday. I wanted to pick up my car on Monday morning. After multiple phone calls, mostly to India (grr) all I could learn was the reservation was automatically cancelled. A new reservation would cost much more $$$. They couldn't guarantee the mini-van I reserved would still be available, etc etc etc. If the office closed right after I was supposed to get my car, of course it's still there! Right? So it would still be there Monday morning, right? Never could talk to a person who could actually understand my reasoning, never mind agree and act on it. Ugh.

Reviewed Aug 2016

review from

FAQs about hiring a car in Santa Ana

What is the best hire car agency in Santa Ana?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Santa Ana are Alamo (9.1, 114 reviews), Enterprise (8.8, 119 reviews), and Avis (8.0, 64 reviews).

Which car hire agencies are at the airport: Los Angeles Airport (LAX)?

Car hire companies onsite at Los Angeles Airport include Dollar, Europcar, Sixt, Budget and Thrifty.

Which car hire companies will pick you up at the airport: Los Angeles Airport (LAX)?

Car hire companies that offer shuttle or pick-up services from Los Angeles Airport to off-airport locations include Dollar, Europcar, Sixt, Alamo, Budget and Thrifty.

How can I find hire car agencies near me in Santa Ana?

Take a look at our extensive car hire location map to find the best hire cars near you.

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FAQs about hiring a car in Santa Ana

What is the best hire car agency in Santa Ana?

Which car hire agencies are at the airport: Los Angeles Airport (LAX)?

Which car hire companies will pick you up at the airport: Los Angeles Airport (LAX)?

How can I find hire car agencies near me in Santa Ana?

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