Recent reviews
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- Negative
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8.0
Easy, friendly and quick!
Pros: Super easy process and friendly staff!
Cons: Nothing, everything was great!
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3.6
Pros: there’s water available for free on the counter when you pick up the car if you need it, to me that’s really good service specially 100 degrees outside
Cons: the location it self is very confusing start from arrival to check in all the way to pick up the car.
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9.6
Pros: Easy and fast pickup and drop off. Staff was helpful and courteous.
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10.0
Excellent!!!!!
Pros: If you're moving a student into UCI, rent the truck!!!!
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10.0
Pros: Loved the truck. Fast and efficient pick up and drop off.
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8.0
Pros: I was really happy with the rental, the service was fast a great.
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10.0
Fast and easy
Pros: In terminal, fast service
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9.2
Pros: Easy check in. Good customer service. Nice vehicle.
Cons: Trash in center console
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10.0
Pros: Returning the car was so easy and practical. 2 minutes and we’re done.
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5.6
Car was fine. Staff didn't seem to want to be there.
Pros: Car was available and clean.
Cons: Staff didn't move particularly quickly. There was one guy who was idle when I was waiting. I assumed he couldn't help me with my reservation and maybe his job was just driving. However after someone came back and helped me, he was able to serve another customer.
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10.0
Excellent 5 star service & experience!
Pros: Pick up car it was fast, employee was curtious and let me pick between two cars.
Cons: Nothing it was perfect. I have bothing bad to type.
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5.2
Ripped off because of severe weather flight cancellation
Pros: Decent, almost new car in the class I requested.
Cons: My flight was cancelled due to severe weather. When I called to extend my rental, Alamo charged me literally 10 times as much for the one extra day as for the other days, more than doubling the price of my rental. They knew I had no choice and took advantage of me. Never again. The pickup experience was also not good as staff were slow and rude.
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9.6
Pros: Easy and fast pickup and drop off. Staff was helpful and courteous.
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10.0
Excellent!!!!!
Pros: If you're moving a student into UCI, rent the truck!!!!
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10.0
Pros: Loved the truck. Fast and efficient pick up and drop off.
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10.0
Fast and easy
Pros: In terminal, fast service
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9.2
Pros: Easy check in. Good customer service. Nice vehicle.
Cons: Trash in center console
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10.0
Pros: Returning the car was so easy and practical. 2 minutes and we’re done.
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10.0
Excellent 5 star service & experience!
Pros: Pick up car it was fast, employee was curtious and let me pick between two cars.
Cons: Nothing it was perfect. I have bothing bad to type.
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3.6
Pros: there’s water available for free on the counter when you pick up the car if you need it, to me that’s really good service specially 100 degrees outside
Cons: the location it self is very confusing start from arrival to check in all the way to pick up the car.
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5.6
Car was fine. Staff didn't seem to want to be there.
Pros: Car was available and clean.
Cons: Staff didn't move particularly quickly. There was one guy who was idle when I was waiting. I assumed he couldn't help me with my reservation and maybe his job was just driving. However after someone came back and helped me, he was able to serve another customer.
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5.2
Ripped off because of severe weather flight cancellation
Pros: Decent, almost new car in the class I requested.
Cons: My flight was cancelled due to severe weather. When I called to extend my rental, Alamo charged me literally 10 times as much for the one extra day as for the other days, more than doubling the price of my rental. They knew I had no choice and took advantage of me. Never again. The pickup experience was also not good as staff were slow and rude.
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