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Riu Palace Las Americas All Inclusive

Blvd. Kukulcan, Km 8.5, 77500 Cancun, QR, Mexico
+52 998 891 4300


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Overall guest ratings

8.9/10 Excellent
based on 1,743 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.1
  • 6.3

Good to know

  • Clean hotel facilities
  • Great menu
  • Friendly service
  • Great view


    show all


    With a stay at Riu Palace Las Americas All Inclusive - Adults Only in Cancun (Avenida Kukulkan), you'll be minutes from Plaza Caracol Mall and Caracol Beach. This 4-star resort is within close proximity of Cancun Convention Center and Forum By The Sea Mall.


    Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature designer toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 6 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Wi-Fi
    • Meeting/Banquet facilities
    • Child pool
    • Restaurant
    • Non-smoking rooms available
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More



    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,743 reviews
    • 9.4 "Terrific location."
    • 9.3 "Excellent value."
    • 9.1 "World class service."
    • 8.4 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 6.3 "Rooms are ok."
    • 5.8 "Sufficient wellness & sports facilities."
    • 3.8 "Internet is poor."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 1,167 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent value."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% found the restaurant service to be one of the best."
    • 8.2 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 7.0 "Good vibe."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 575 reviews
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 9.2 "Excellent value."
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to shopping."
    • 8.4 "Food is delicious."
    • 8.3 "Pool is good."
    • 6.9 "Average amenities."
      7.0 "70% thought the building was wonderful."
    • 6.2 "Rooms are ok."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean hotel facilities"
    "Great menu"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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