Overview

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Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

€31+

Overall guest ratings

7.3/10 Good
based on 488 reviews

Review highlights

  • 8.7
  • 6.8
  • 4.7
  • 4.6

Nearby

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    About

    A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, walking distance from Benito Juarez Municipal Building and Cristo Rey Church. This hotel is within close proximity of Las Palapas Park and Mercado 23.

    Rooms

    Make yourself at home in one of the 46 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 488 reviews
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Service is ok."
    • 5.0 "Beach is so-so."
    • 4.7 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
      0.5 "Dirty pool, said 95%."
    • 4.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      3.7 "63% complained about the bathroom."
      2.3 "Air conditioning was criticized by 77%."
      2.5 "75% thought the tv was sub-standard."
      1.9 "81% thought they were poorly maintained."
      3.4 "66% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
    • 4.3 "Breakfast is below average."
    View all review categories

    Overall rating

    7.1 Good
    based on 302 reviews
    • 8.3 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
    • 4.8 "Internet is poor."
    • 4.6 "Breakfast is below average."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
      0.6 "Dirty pool, said 94%."
    • 4.1 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      1.6 "Air conditioning was criticized by 84%."
      2.5 "75% thought it was too noisy."
    • 4.1 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      1.6 "Air conditioning was criticized by 84%."
      1.3 "For 87%, the rooms looked old."
    View all review categories

    Overall rating

    7.5 Good
    based on 58 reviews
    • 8.7 "Location is great."
    • 7.6 "High value."
    • 6.7 "Service is ok."
    • 4.2 "Not very comfortable."
    • 4.1 "Rooms are not good."
      3.3 "67% complained about the bathroom."

    Overall rating

    7.7 Good
    based on 126 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
    • 5.1 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 5.0 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
    • 4.4 "Breakfast is below average."
    • 3.3 "Vibe wasn't good."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews


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