Budapest SUV Hire

We requested a medium car and even though we got the skids rapid I did struggle to fit two suitcases into the boot. I did miss the human aspect as No airy checked the car when I picked it up but then it was checked when I dropped off. Overall I felt it was an average experience.

We booked a car in the city center in Budapest, but when we arrived the office was still being set up and there was a “coming soon” sign in the window. There was another guy there who was also supposed to get a rental car so we shared a taxi to the airport. The people at the airport said it was a glitch that allowed us to book from that location since it’s not open yet. They made us wait for about 45 minutes, forced me to negotiate a lower price for our troubles and then told us we could drop it off at the city center location and he would email me instructions. So at the end of the weekend I still hadn’t received any instructions so we called and they said there’s a garage there, it’s super easy and then drop the keys in the drop box. Well, it was not easy. There were multiple garages and no enterprise signs anywhere. We called again and they sent us a map. We pulled into a garage and parked in a random spot. Then went to the new office and there was no drop box for the keys as they said there would be. The door was open and a guy came out and told us to go to the office next door. We went to that office and the guys wouldn’t take our keys so we went back and just gave them to the guy in the enterprise office bc we were so annoyed with the whole process. Basically make sure this location is fully functional before you book a car there.

I was arrived way to early , but HERTZ help me out , changed to pick up & drop off time . they did more than good . everything was good . Ps : why I can't have a hertz membership ? in New York : talk to them , in Budapest , I said " I did " . I told them in Budapest , they said , " talk to them , where you rented the car ". It's a odd situation .

Car was great. Service very friendly

The car comes with no insurance. I had to pay for the standard insurance with excess and theft protection. The insurance cost more than the rental cost!!!! Be careful if CDW and TP are included!!!

Thy charge much more then the price I got from kayak

Really good service - clear communication at the desk in terminal. Short walk to where car located - handy instructions. Nice vehicle.

Enormously helpful-friendly service , I can only recommend them !!! For me that’s a minimum 5 star ⭐️ customer service!

Hertz staff were very professional, courteous and helpful! Great service and very clean car!

Hertz staff was very professional, courteous and helpful! Great service👍

Customer service was very poor. Difficult to work with and reason with.

The car had a high insurance rate, essentially doubling the price.

I received almost brand new car. More clever information about the prices, insurance and if you want to take the car abroad.

They are professional, just they should stop emphasing and try to influence you to take the full insurance as they increase the your worrys to influence you to take the full coverage.

Sxit is very bad company first they complete reservations and after they say we are not available this car this is poor company

Car was in excellent condition; all the options we wanted were there and working well (GPS, automatic drive) The staff was outstanding both at pick up and drop off. Helped us get cabs back to our hotels and extremely courteous. We would definitely rent from them again.

Fast and easy pickup, excellent staff. Fantastic vehicle, competitive price. Would definitely rent again.

I had a reservation that was filled and confirmed. I got to the check in desk and was told there was no cars. No one tried to offer any assistance at all at switching to a different vehicle or anything at all. Just "we can't help you". This I do not understand as the reservation was confirmed. Very poor customer service and just a horrible overall experience. Waste of valuable time.