Overview

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Novotel Brussels Off Grand Place
Top Luxury Hotel

120, rue du Marché Aux Herbes, Brussels 1000, Belgium
+32 2620 0429

€101+

Overall guest ratings

8.6/10 Excellent
based on 1,917 reviews

Review highlights

  • 9.8
  • 9.2
  • 8.8
  • 2.3

Good to know

  • Friendly service
  • Professional service
  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    Make yourself at home a stone's throw from the iconic main square at 4-star Novotel Brussels off Grand Place. Your quiet, airy room gives you the space you need to work or relax. Start the day brightly with breakfast from the buffet in the sunlit restaurant, or unwind and soak up the city atmosphere on the bar terrace at Novotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Playground
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 1,917 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.6 "Easily accessible by car, said 86%."
      9.0 "Good access to the airport, said 90%."
    • 9.2 "Internet works perfectly."
      8.9 "89% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      6.7 "67% thought the bathroom was big enough."
      6.4 "Only 64% thought the furniture was functional."
    • 6.7 "Breakfast is mediocre."
    • 2.3 "Disappointing wellness & sports facilities."
      1.8 "82% didn't like the fitness area."

    Overall rating

    8.8 Excellent
    based on 536 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.1 "Internet works perfectly."
      8.7 "87% said the wifi quality was great."
    • 7.1 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      9.6 "96% thought the view was good."
    • 6.4 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    based on 1,035 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
    • 9.1 "Internet works perfectly."
      8.7 "87% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.7 "Great service."
      7.7 "77% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.6 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
      6.6 "Only 66% thought the furniture was functional."
      6.2 "62% thought the bathroom was big enough."
    • 5.2 "Average value."

    Overall rating

    8.4 Excellent
    based on 76 reviews
    • 9.8 "Terrific location."
    • 8.8 "Great service."
    • 8.3 "Generally very clean."
    • 7.2 "High comfort."
    • 6.9 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 6.6 "Breakfast is mediocre."
    • 5.3 "Average value."
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    Overall rating

    8.4 Excellent
    based on 268 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Internet works perfectly."
    • 8.4 "Great service."
      8.0 "80% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 6.9 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 6.8 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.5 "Only 65% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
    • 5.8 "Breakfast is mediocre."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Professional service"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    grand place
    train station
    separate toilet
    immediate vicinity
    excellent location
    kindness of the staff
    free internet is available
    english tv channels
    location for being near the grand
    despite central location
    centre of the old town
    sofa bed
    booked a triple
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