| Provider | Nightly total |
|---|---|
| Travelocity | €218 |
| Trip.com | €264 |
| eDreams | €283 |
Value for money | 8.3 |
|---|---|
Distance to city centre | 0.5 km |
Location rating | 9.7 |
Nearest airport | Brussels Bruxelles-National |
Distance to airport | 11.2 km |
| ""Excellent hotel, great staff, beautiful interiors."" | (in 37 reviews) |
|---|---|
| "Their Italian restaurant is fantastic." | (in 3 reviews) |
| ""Great location, staff super helpful."" | (in 110 reviews) |
| "No coffee facilities in the room." | (in 24 reviews) |
|---|---|
| "No coffee machine in room" | (in 12 reviews) |
| "Room was small and dark." | (in 22 reviews) |
| great location | in 272 reviews |
|---|---|
| great staff | in 243 reviews |
| hotel staff | in 165 reviews |
| hotel with great | in 134 reviews |
| comfortable room | in 106 reviews |
| quiet room | in 98 reviews |
| excellent service | in 86 reviews |
| breakfast was good | in 80 reviews |
| one of the best | in 34 reviews |
| coffee in room | in 31 reviews |
| good food | in 21 reviews |
| great view | in 16 reviews |
| comfortable bed | in 13 reviews |
| minutes walk | in 12 reviews |
| heart of brussels | in 10 reviews |
| amigo | in 7 reviews |
| first class | in 6 reviews |
| italian restaurant | in 5 reviews |
| one pays | in 3 reviews |
Very good
Top Location, friendly staff, perfect staycation, royal breakfast
I had high expectations for the Italian cuisine, maybe because of the Covid measurements, - Food in the room, it was not as superb as I expected
Exceptional
Excellent breakfast and dinner service in the room.
A lovely stay at a...
The staff were outstanding, Warm and kind and everyone knew my name from when I checked in. Comfortable bed, great location, not much to complain about at all! Note, it was covid time, the hotel was quiet, which didn't bother me, and some of the facilities were reduced, but it was all in the interests of safety and I appreciated it. Also, the bar was a lovely spot for a pre-dinner cocktail :)
Nothing to complain about... The breakfast was ok, rather than amazing. But really, you should stay here.
Nice and cozy hotel with very friendly staff
Exceptional
Nice and cozy hotel with very friendly staff
Excelllent welcome and care during our stay
Great staff, great & very...
Excelllent welcome and care during our stay
Gym too small
Gym too small
Superb
Gym too small
Great location and great staff!
- No parking availability, had to walk 300 m over a steep road due to hotel works and no valet parking. As standard prices were applicable this was totally unacceptable. - Restaurant service was under par, red wine was cold and was served AFTER main course was served - Way overpriced, hotel was visibly in vacation mood, but not for the visitor
Overpriced
- No parking availability, had to walk 300 m over a steep road due to hotel works and no valet parking. As standard prices were applicable this was totally unacceptable. - Restaurant service was under par, red wine was cold and was served AFTER main course was served - Way overpriced, hotel was visibly in vacation mood, but not for the visitor
Amazing place, amazing position and staff.
Nothing
Lovely hotel. Staff generally tried their best.
Shoes were sent for a shine but came back with nothing done to them They still had water stains from the rain on the way in that I went ahead and cleaned myself. Breakfast was a bit of a shambles. Ordered coffee with milk. Emphasized that I wanted it very hot. It came room temp. I ordered a second time explaining that I wanted hot coffee and that the coffee ordered was not hot, only room temp. Second order came, exactly the same.
Perfect location in the middle of the historical center, the rooms are quiet and fantastic, furnished only with high end materials (the mattress is one of the best we've ever slept in): amongst all the great feature of this splendid hotel the staff stands out as its flagship, better than many famous 5 stars hotel we've been to. One of the best hotel of Belgium for a good reason: totally recommended.
Nothing.
The quality of the bedding was so bad, I decided to leave the hotel and go to another one. The duvet was synthetic, surely not at the level of a 5 star hotel. I explained to the hotel that I am allergic to synthetic bedding and asked for a different duvet, but they didn't have any. I asked for a reimbursement given that I did not use the hotel room and had to pay my night elsewhere, but it was refused by the management.
Staff, location, comfy beds, great food. This is one of the best hotels we have stayed at. The staff were amazing, in all areas of the hotel the staff were attentive, fun and always making sure we were being liked after. The location of the hotel is excellent.
Service is something you measure, hospitality is something you feel. This was an exceptionally good weekend break, a beautiful hotel with great facilities and service, well done. Thank you to all staff and management for making this a great stay.
Location
Ok
Exceptional location, lovely hotel and friendly staff.
Dismal view, but I believe I requested a "quiet" room so that's my fault.
Great staff at front with outstanding support. Concierge excellent with help and suggestions [old school] Location the best in Brussels.
Shower need upgrade I.e. shower plus bath or just spaceful shower
The location was perfect, right in the hart of everything we were looking for.
No tea and coffee making facilities
Great location. Fabulous hotel, really comfortable
Nothing
We had a very pleasant stay. Great locatation, delicious breakfast and very professional, service-minded staff on all levels. No doubt we will return.
Outstanding accomodations! The best hotel I've stayed in since arriving in Europe. Attention to every detail.
Location
Staff. The furniture was old and damaged in the room. I don't think it was a DELUXE double room as I wrote on the booking
Location Staff
Really great location. Comfortable bed.
The drain in our bathroom exploded somehow and spewed effluent all over the bathroom floor and room hallway. It took quite a long to get staff to respond, although to be fair once they did they were very professional and provided us a key to another room so that we could shower elsewhere. Also, there is no kettle in the room and when we asked for hot water they put an extra €10 on the bill (which was subsequently waived when we requested it be removed).
wonderful location. The staff were very friendly and helpful. The rooms are elegant and comfortable
Bed was not firm
Location
Great location, great staff
Needs a better gym
Restaurant - location and room
Lifts did not work . Entrance looked a bit strange with the Tiffany Xmas tree and not a lot else - misses cosyness
Comfy bed and lovely room. Staff v attentive
No coffee facilities in the room. V expensive breakfast.
the location
the soft mattresses, the poor sound insulation, breakfast charged extra and charged 10 euros for tea in the room. this last one really stinks for a 5 star hotel. they try to present this family image but they are really just trying to suck extra money out of you for breakfasts and ludicrous tray charges for amenties that are free in a premier inn.
The location is great ! Very nice hotel !
At the bar they take forever to serve the drinks and the food .
Great location and amenities
Constant noise in the room throughout the night. Besides, housemaids entering the room at 11 pm ( without us confirming)
Great breakfast. very friendly staff. Very nice rooms.
all was good.
In the center.
Lovely place with extremely detail oriented staff
Breakfast gets crowded and sloooow
Lovely property, great location.
The service was nowhere near the 5 star level, especially the service at breakfast which was the most chaotic display of untrained staff flapping about that I have ever witnessed. The bar in the evening was not much better. The concierge knew what he was doing. The doormen were friendly. The frontdesk was efficient if a bit perfunctory and housekeeping were good. In summary this hotel falls down massively on the service of the food and beverage department. Surprising given the long established reputation of Rocco Forte but can be sorted out with the right training of the staff. The fault does not lie with the staff but with the apparent lack of training.
Good central location and very helpful staff. Good food and drink but somewhat expensive.
The lift was broken
Very good hotel with an ideal location in Brussels. The personnel is helpful and welcoming. Nice rooms, but possibly a bit small, I got what they called a luxury room, but ii was still a bit too small for my expectations. Very clean and quiet.
Certain extra are absolutely overpriced (a small bottle of water from the fridge 9€..., the brekfast...).
Very good
Nothing - great stay
Really nice and staff amazing !
Dinner at the restaurant here was great . Excellent service and food
Breakfast staff need work . 35 minutes for cold decaf and cream never came although asked for to 3 different people. Extremely disorganized service and eggs cold
The breakfast was disgusting , terrible coffee and terrible pastries The first room we got was under furnished , looked worn out and had no amenities in the toilet
Location is perfect just few minutes walk to the main sights of the city. The dinner in the hotel restaurant was good but unfortunately I can not say the same about the breakfast. Bar in the hotel is very good also. My request about rooms was fulfilled perfectly.
I didn't like that we had to be in the line for the breakfast and we had to wait almost 10 minutes to get the table. Probably the restaurant is not equipped for so many people that's why we've spent for breakfast more then hour. It is a pity, but I have to say if you want to have a good and fast breakfast it's better to go to the nearest brasserie.
Breakfast was good but chaotic. Location was fantastic. The concierge was superb and so helpful .
The room which was described as de luxe double, was a small room in the roof space. We’ll appointed but very small.
Service.
The city.
Location is excellent yet quiet in the rooms. Food and bar drinks expensive but normal for location in Brussels. Rooms superb- excellent attention to details and extremely comfortable bed. Feeling of elegance and luxury in the hotel with beautiful furniture and fabrics. Staff helpful pleasant and courteous.
Nothing to dislike
Nice staff and good location
No coffee machine in the room
Great location and service was very attentive. Breakfast was a little expensive but convenient. Bar lounge area was very nice. Highly recommend this hotel.
Very comfortable room. Very helpful staff.
N/A
Amazing staff and location
Perfect location, very hospitable staff.
All was wonderfull.
Perfect location, just off the "grande place", in the heart of Brussels. Staff was very friendly, arrived by car, valet took over car, luggage was transported ...friendly reception. Quality of the bed was very good, soundproof windows so almost no noise despite being downtown Brussels.
The bathroom was not up to standards, straight forward ugly, shower could not be closed completely so water ran out causing flood on the floor. Bar personal was minding their own business, saw a man sitting there for 20 minutes without being waitered despite his trying to get attention.
It is a perfect location for any kind of visits. Staff very friendly and helpfully.
Arrived late and left early but the hotel still left a very good impression. Excellent location with valet parking. Helpful staff and understated rooms. Especially like the nice touch of Tintin posters in the room. The concierge was excellent.
Nothing that I noticed. Everything was top notch.
Clean and comfortable! Nice view,nice location!
At breakfast on both days our stay the breakfast staff were confused over whether we had booked breakfast or not (we had) - this was a little embarrassing and anxiety provoking for us and a bit unnecessary - especially as it happened both days. on the first day when it was established we had booked it should the error should have been corrected for the second day - but obviously nobody bothered to check. - this was a little unprofessional and really shouldn't have happened.
Perfect location for a city stay in Brussels. Close to many restaurants the Grand Place and train station. I have stayed there on 4 occasions now and wouldn't hesitate going back or recommending to anyone. Their Italian restaurant is fantastic
Don't have a bad word to say
Couldn't ask for better location. Concierge as always perfect.
Always look forward to staying here usually fantastic. However whomever thought it a good idea to close the entire bar to residents for the night needs to think again. Madness and ruined the night.
Perfect
Super attentive staff; welcoming me back (thanks for the recognition). An elegant hotel in the perfect Brussels location. Nice food in the bar, and a a nice breakfast buffet in the restaurant.
As always, perfect stay. Location, staff, facilities and service, all top.
Can’t think of anything.
Location is next to Grande Place Clean lobby Suite was clean and spacious Friendly concierge
Breakfast was not well organized, there was no waiting line, people came from all sides. Manager was running aimlessly everywhere trying to give directions to his stuff - without understanding how to deal with crowd. Ideally, they should have proper waiting area and ask guests to come one by one to organized tables. Waffles could not be compared to Dandoy. The staff first brought us wrong order and even insisted that we drink Anericano ( seriously why on earth we would switch latte to Americano !) and then forgot to bring latte. After waiting for 15 minutes we had no option but to leave for coffee at Mocafe St Hubert Galleries . From next day onwards we just skipped the breakfast at hotel though it was included in the rate and enjoyed Mocafe.
No tea or coffee in the room.
Excellent location and great staff.
Can hear the noise at night on lower floors
The rest was okay.
I wanted to gwt a late checkout for 3 pm and the hotel wanted tochatge me 150 Euro, more than half of the cost for 1 night. For 2 hrs this war in my opinion extraordinary high and can not be justified.
the staff is amazing and they love their job the bed comfortable the room quiet excellent!!
it was fantastic
Location and staff
The rate is very high
Very nice design and room size
Breakfast is crazy, it is better to have breakfast in the room.
Perfect location and extremely helpful colleagues
The pillows were too soft, that’s the only thing I could raise .. all very perfect.
Great to be so close to the Grand Place, easy to walk so many places. Excellent restaurant and services within the hotel as well as within easy walking distance. Quiet rooms. Hotel provided excellent individual services including noting my birthday from my passport and surprising me with excellent Belgian Chocolate cake unsolicited.
Excellent hotel, great staff, beautiful interiors
No negatives
Location!!! Perfect and very clean rooms. Quiet, even though you in the center
Pillow!! Very bad pillows
Cleanliness, hospitality and comfort.
Good hotels always have high demand.
Absolutely beautiful hotel and the attention to details was amazing. The turn down service, the assistance in getting around Brussels and just the atmosphere. It is honestly worth every cent, so close to everything and such a great room
Amazing hotel that exceeded our expectations. Big bed, pillows so comfortable that we have requested to find out where we can get some! Top spec rooms excellent. Step outside the lobby and you are seconds away from the main square.
N/A
Location, cleanliness, comfortable
Check in experience was not up to expectations Bellman didn't help us Front desk were confused
Most.
The Internet
Nice and clean and location, as well as the staff are friendly and helpful.
Nil
Beautiful property that is immaculate and classically decorated.
Location and very good service.
Breakfast overprice.
The hotel is very upscale and extremely classy hotel. The professional staff went above and beyond to assist with anything we needed. The concierge was extremely helpful and knowledgeable. The location can not be beat. We were just around the corner from Grand Place.
Location is great, decoration is superb and different from the standard 5 star hotel, service is very much personalised.
It comes with a price: it is more expensive than any other hotel in Brussels!
Great location and excellent service! All staffs are friendly and helpful!
None
Great location, staff super helpful
Nothing except the view from our room was poor
I got a room with a very bad view which was changed on my request
The location is perfect ! 2 minutes walk to Grande Place, 5 minutes from the train station by foot. The hotel is very stylis. The room was very clean, quiet and comfortable. We used the concierge service to book a restaurant. He met our expectations 100%. We had a wonderful evening.
No coffee facilities in the room which was a real shame. The breakfast was a bit disappointing : the 1st coffee served was cold, the service a bit slow. We thought that it was slightly overpriced.
Location is impeccable.
No.
Central location, style and friendliness.
Nihil
Everything was good It’s a lovely comfortable hotel Rooms are fantastic,tv choices are good , facilities are good , location is fantastic , Would definitely stay here again
Took a bit of time for the porter to come to take our luggage .. at least 20 minutes we had to wait after informing the reception
Great location ..one the best hotels I've stayed at.. staff were fantastic
The reception wasn’t at all inviting I checked out same day So unwelcoming not worth of a 5 star hotel
the location is super. Staff very friendly and swift responding.
the gym could have been better
Perfect
Nothing
This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!
Front desk staff was wonderful -- rooms were comfortable.
Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.
The Rocco Forte Hotel Amigo is located in the heart of Brussels, just minutes from the financial and the antiques districts. The hotel is suitable for business travelers, families, couples and groups alike.
The location of the hotel ensures easy exploration of the area. Guests can walk to Le Sablon for antique shops and markets, which is around the corner from Grand Place. There are plenty of cafes, restaurants and local landmarks to explore in the nearby area, such as the Costume and Lace Museum, Brussels City Hall, the Museum of Cocoa and Chocolate and the Belgian Brewers Museum.
This hotel is decorated to reflect the heritage and history of the city with Belgian accents and European designs throughout. Recent renovations have improved the 154 guest rooms and 19 spacious suites, with many of the rooms designed by famous designer Olga Polizzi. All guest rooms include complimentary WiFi, in-room bars, flat-screen TVs and modern furnishings. Suites offer optional upgrades such as additional living space, added sleeping space, upgraded amenities and better views.
The Rocco Forte Hotel Amigo offers concierge services for all guests, as well as valet parking service. The hotel provides airport shuttle service and complimentary WiFi throughout the property, as well as laundry facilities and a business center on site. The front desk is available 24 hours a day, including tours, ticket assistance and sightseeing recommendations. The multilingual staff provides assistance for guests from all over the world and an on site bar and restaurant ensures easy dining.
based on 1,149 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
15:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Rocco Forte Hotel Amigo is located at Rue De L'Amigo 1-3 in Bruxelles-Ville, 0.5 km from the centre of Brussels. Brussels City Hall is the closest landmark to Rocco Forte Hotel Amigo.
Check-in time is 15:00 and check-out time is 12:00 at Rocco Forte Hotel Amigo.
Yes, Rocco Forte Hotel Amigo offers free Wi-Fi.
No, Rocco Forte Hotel Amigo does not offer free parking.
No, Rocco Forte Hotel Amigo does not offer free airport shuttle service.
Rocco Forte Hotel Amigo is 11.2 km from Brussels Bruxelles-National. Rocco Forte Hotel Amigo is 38.9 km from Antwerp Deurne.
No, Rocco Forte Hotel Amigo does not have a pool on-site.
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