Guest reviews
Overall rating
8.2
Excellent
Based on 1,136 reviews
Overall
8.5
Boarding
8.4
Comfort
8.4
Crew
8.9
Entertainment
7.1
Food
8.0
Skip to main content
Bangkok Airways information
| IATA code | PG |
| Routes | 180 |
| Top route | Ko Samui to Bangkok Suvarnabhumi & other airports |
| Airports served | 64 |
| Top airport | Bangkok Suvarnabhumi & other airports |
Bangkok Airways traveller reviews
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
short flight
transfer desk
international flight
minute flight
great airline
served food
good meal
good service
flight entertainment
saving grace
staff friendly
bare bones
-
9.6
Satisfied
Pros: Provided food without any cast in low budget flight
review from
-
8.0
Took off 20 mins late
Pros: Nice crew, empty flight.
Cons: Took off 26 mins late w no explanation.
review from
-
7.6
Pros: The seat in economy class was reasonably comfortable.
Cons: Late on departure and late on arrival
review from
-
6.3
Bag missing and damaged
Cons: On arrival to Chiang Mai our bags were missing. Lady confirmed it was left in Bamgkok, very polote lady. But after the bags got dropped off, there was a notice of it being discoloured from being scraped and damaged. It also has a bad stench amell on it and am very disappointed that this happened. A glass item broke in the bag but this my problem as wasnt properly sealed but goes to show the very rough handly my luggage had. Would be in question if we use Bangkok Air if this is a typical situation. We hope something is compensated for this mishap.
review from
-
7.6
Pros: Small plane but wasn't full. No one sat in seat next to me. Friendly attendants.
Cons: Freezing cold. Small prop plane wasn't at gate. Had to take a short shuttle ride from gate to plane which was on runway.
review from
-
10.0
Samui
Pros: Efficient and friendly service. Great experience. Loved it
review from
-
4.6
Cons: Delay
review from
-
10.0
Bangkok air. Wow. Others can learn from you
Pros: Food on a one hour flight? Wow. Drinks coming out fast as well as food.
review from
-
3.0
Cons: sent our bags to the wrong city... couldn't get them until the next day. crew wouldn't tell us what was happening and the flight was delayed several times
review from
-
9.0
Cons: I wish someone had told me that gate A8 was so far from A6 and closer to A1
review from
-
8.3
Food was excellent, flifgt crew attentive
Pros: Excellent support for disabled passengers like myself and my companion. Both in boarding and deplaning. The tasty meal was served and cleaddred promptly.
Cons: No entertainment, but this Bangkok Airways flight wasn't full. They were helpful from check in to baggage claim.
review from
-
7.0
Pros: It was a really quick process to check in and go through security check. Very nice process, compared to JFK airport.
Cons: No real entertainment, either than the shopping magazines.
review from
-
9.6
Satisfied
Pros: Provided food without any cast in low budget flight
review from
-
10.0
Samui
Pros: Efficient and friendly service. Great experience. Loved it
review from
-
10.0
Bangkok air. Wow. Others can learn from you
Pros: Food on a one hour flight? Wow. Drinks coming out fast as well as food.
review from
-
9.0
Cons: I wish someone had told me that gate A8 was so far from A6 and closer to A1
review from
-
8.0
Took off 20 mins late
Pros: Nice crew, empty flight.
Cons: Took off 26 mins late w no explanation.
review from
-
7.6
Pros: The seat in economy class was reasonably comfortable.
Cons: Late on departure and late on arrival
review from
-
7.6
Pros: Small plane but wasn't full. No one sat in seat next to me. Friendly attendants.
Cons: Freezing cold. Small prop plane wasn't at gate. Had to take a short shuttle ride from gate to plane which was on runway.
review from
-
8.3
Food was excellent, flifgt crew attentive
Pros: Excellent support for disabled passengers like myself and my companion. Both in boarding and deplaning. The tasty meal was served and cleaddred promptly.
Cons: No entertainment, but this Bangkok Airways flight wasn't full. They were helpful from check in to baggage claim.
review from
-
7.0
Pros: It was a really quick process to check in and go through security check. Very nice process, compared to JFK airport.
Cons: No real entertainment, either than the shopping magazines.
review from
-
6.3
Bag missing and damaged
Cons: On arrival to Chiang Mai our bags were missing. Lady confirmed it was left in Bamgkok, very polote lady. But after the bags got dropped off, there was a notice of it being discoloured from being scraped and damaged. It also has a bad stench amell on it and am very disappointed that this happened. A glass item broke in the bag but this my problem as wasnt properly sealed but goes to show the very rough handly my luggage had. Would be in question if we use Bangkok Air if this is a typical situation. We hope something is compensated for this mishap.
review from
-
4.6
Cons: Delay
review from
-
3.0
Cons: sent our bags to the wrong city... couldn't get them until the next day. crew wouldn't tell us what was happening and the flight was delayed several times
review from
Flight status
Bangkok Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
231
Bangkok
BKK
Chiang Rai
CEI
943
Bangkok
BKK
Vientiane
VTE
996
Hanoi
HAN
Chiang Mai
CNX
266
Krabi
KBV
Ko Samui
USM
702
Yangon
RGN
Bangkok
BKK
265
Ko Samui
USM
Krabi
KBV
281
Rayong
UTP
Phuket City
HKT
224
Chiang Mai
CNX
Bangkok
BKK
733
Bangkok
BKK
Mumbai
BOM
225
Bangkok
BKK
Chiang Mai
CNX
947
Bangkok
BKK
Da Nang
DAD
289
Bangkok
BKK
Phuket City
HKT
267
Bangkok
BKK
Krabi
KBV
945
Bangkok
BKK
Luang Prabang
LPQ
207
Bangkok
BKK
Lampang
LPT
711
Bangkok
BKK
Malé
MLE
927
Bangkok
BKK
Phnom Penh
PNH
909
Bangkok
BKK
Siem Reap
REP
705
Bangkok
BKK
Yangon
RGN
309
Bangkok
BKK
Trat
TDX
213
Bangkok
BKK
Sukhothai
THS
121
Bangkok
BKK
Ko Samui
USM
734
Mumbai
BOM
Bangkok
BKK
232
Chiang Rai
CEI
Bangkok
BKK
995
Chiang Mai
CNX
Hanoi
HAN
351
Chiang Mai
CNX
Mae Hong Son
HGN
248
Chiang Mai
CNX
Phuket City
HKT
723
Chiang Mai
CNX
Yangon
RGN
242
Chiang Mai
CNX
Ko Samui
USM
948
Da Nang
DAD
Bangkok
BKK
299
Hat Yai
HDY
Phuket City
HKT
352
Mae Hong Son
HGN
Chiang Mai
CNX
876
Hong Kong
HKG
Ko Samui
USM
278
Phuket City
HKT
Bangkok
BKK
247
Phuket City
HKT
Chiang Mai
CNX
298
Phuket City
HKT
Hat Yai
HDY
256
Phuket City
HKT
Ko Samui
USM
282
Phuket City
HKT
Rayong
UTP
262
Krabi
KBV
Bangkok
BKK
952
Kuala Lumpur
KUL
Ko Samui
USM
942
Luang Prabang
LPQ
Bangkok
BKK
208
Lampang
LPT
Bangkok
BKK
712
Malé
MLE
Bangkok
BKK
936
Phnom Penh
PNH
Bangkok
BKK
906
Siem Reap
REP
Bangkok
BKK
724
Yangon
RGN
Chiang Mai
CNX
962
Singapore
SIN
Ko Samui
USM
310
Trat
TDX
Bangkok
BKK
214
Sukhothai
THS
Bangkok
BKK
102
Ko Samui
USM
Bangkok
BKK
241
Ko Samui
USM
Chiang Mai
CNX
873
Ko Samui
USM
Hong Kong
HKG
255
Ko Samui
USM
Phuket City
HKT
951
Ko Samui
USM
Kuala Lumpur
KUL
961
Ko Samui
USM
Singapore
SIN
293
Ko Samui
USM
Rayong
UTP
294
Rayong
UTP
Ko Samui
USM
944
Vientiane
VTE
Bangkok
BKK
832
Chengdu
CTU
Ko Samui
USM
831
Ko Samui
USM
Chengdu
CTU
709
Bangkok
BKK
Mandalay
MDL
710
Mandalay
MDL
Bangkok
BKK
833
Ko Samui
USM
Chongqing
CKG
834
Chongqing
CKG
Ko Samui
USM
725
Chiang Mai
CNX
Mandalay
MDL
726
Mandalay
MDL
Chiang Mai
CNX
991
Bangkok
BKK
Phu Quoc
PQC
992
Phu Quoc
PQC
Bangkok
BKK
721
Bangkok
BKK
Nay Pyi Taw
NYT
722
Nay Pyi Taw
NYT
Bangkok
BKK
Top airports served by Bangkok Airways
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Ko Samui Airport (USM)
- Phuket City Airport (HKT)
- Singapore Changi Airport (SIN)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Sydney Kingsford Smith Airport (SYD)
- Chiang Mai Airport (CNX)
- Tokyo Haneda Airport (HND)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Hong Kong Intl Airport (HKG)
- Melbourne & other airports Airport (MEL)
- Kuala Lumpur Intl Airport (KUL)
- Brisbane Airport (BNE)
- Phnom Penh Pochentong Airport (PNH)
- Adelaide Airport (ADL)
Bangkok Airways contact information
- PG IATA code
- +66 2 270 6699 Call
- bangkokair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
