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Old and broken

Pros: Crew was kind

Cons: Seats were uncomfortable, entertainment was broken, food was bad.

Asiana/Korean air poor service

Pros: They got the special meals right & most flight attendants were efficient.

Cons: Poor service! Why is Korean ground crew always in such a rush & so pushy? Much of their English lacks basic manner in civility.

Asiana lack of Responsibility

Pros: My flight: hanoi --->Incheon----> Chicago (Asiana) Chicgao---> GSP Origination flight in Hanoi to Incheon, agent failed to indicate that I had a final connecting flight from Chicago to GSP, SC. Flight from Incheon to Chicago departed nearly an hour after scheduled departure. --- resulted in me missing my next flight. Scrambled to reschedule my next earliest flight out of chicago. --- I advise Asiana ground agent about my situation and agent couldnt do anything for me! No hotel? Or apologize? Was very upset. It was a 14 hour flight and past 10 pm, I was tired. Asiana could have booked a hotel night but they chose not to. Lack of accountability and service! United at least rebooked me for their next morning flight. Charged extra for my carryon

Cons: Boarding seemed to have taken longer than usual. Plane departed nearly an hour from scheduled time.

Need better selections

Pros: Food only pork and no other choice

Cons: They tell you that's what we have Take it or leave it

Flight was delayed

Pros: Good sized seats of A380

Cons: They served wine about 40 ml with dinner .

Cons: A crew never gave me my can of soda