Guest reviews
Overall rating
8.3
Excellent
Based on 3,523 reviews
Overall
8.4
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
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Asiana Airlines traveller reviews
Pros
"Asiana is a great airline."
"I had a comfortable flight"
"Great crew and great service."
Cons
"Seats were very uncomfortable."
"This is unacceptable on a long flight."
"For a 5 hour international flight, the expensive business class seats were very subpar."
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
leg room
business class
food was good
long flight
great service
crew was friendly
comfortable flight
entertainment options
great experience
good crew
bit hard
business class seats
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3.6
Pros: Crew was decently nice and helpful
Cons: Plane was dated, not very organized boarding and exiting process
review from
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5.0
Pros: Great crew and food on-board
Cons: Boarding process was disorganized
review from
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10.0
Pros: The food service, how nice the aircrew is.
Cons: N/A
review from
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6.0
Cons: No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights
review from
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7.3
Smooth, comfortable flight
Pros: The back part of the plane was mostly empty, so I moved to an empty row and was able rto stretch out and rest. The attendants were very nice and polite.
Cons: I wish there were more selections of meals.
review from
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6.6
Pros: Seats had plenty of leg room. Being 6-4, I appreciate that. Crew was friendly and professional.
Cons: I don't are a lot for Asian food, so I always wish there was more options for meals... the movies were always running, so there was little chance of catching one from the begining.
review from
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9.3
Pros: Flight attendants were very friendly, greeted everyone with smiles. They seem to accommodate most requests, just be polite! There were a few people on my flight that were not the most friendly to them, but the attendants still tried to help as much as they could. Food is pretty good. I mean, don't be expecting a 5 star meal, it's still airplane food... International flight so I got 2 free checked bags, which was really nice.
Cons: It's a small thing but the Chinese and Japanese movies only have Korean subtitles, it'd be nice if they had English too. Deplaning - the only exit is from the front of the plane, so it takes a while because there's 70-something rows of passengers.
review from
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10.0
Pros: The over-all service
Cons: N/A
review from
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6.0
Consistently Late
Cons: Flight was late leaving San Francisco, connecting flight from Seoul to Manila was also late. Service was okay. Entertainment okay.
review from
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6.0
Pros: Crew was friendly
Cons: Seat and paid legroom were more uncomfortable.
review from
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10.0
Pros: Friendly crew good flight experience.
Cons: None
review from
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2.3
Cons: The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S.
review from
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10.0
Pros: The food service, how nice the aircrew is.
Cons: N/A
review from
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9.3
Pros: Flight attendants were very friendly, greeted everyone with smiles. They seem to accommodate most requests, just be polite! There were a few people on my flight that were not the most friendly to them, but the attendants still tried to help as much as they could. Food is pretty good. I mean, don't be expecting a 5 star meal, it's still airplane food... International flight so I got 2 free checked bags, which was really nice.
Cons: It's a small thing but the Chinese and Japanese movies only have Korean subtitles, it'd be nice if they had English too. Deplaning - the only exit is from the front of the plane, so it takes a while because there's 70-something rows of passengers.
review from
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10.0
Pros: The over-all service
Cons: N/A
review from
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10.0
Pros: Friendly crew good flight experience.
Cons: None
review from
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7.3
Smooth, comfortable flight
Pros: The back part of the plane was mostly empty, so I moved to an empty row and was able rto stretch out and rest. The attendants were very nice and polite.
Cons: I wish there were more selections of meals.
review from
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6.6
Pros: Seats had plenty of leg room. Being 6-4, I appreciate that. Crew was friendly and professional.
Cons: I don't are a lot for Asian food, so I always wish there was more options for meals... the movies were always running, so there was little chance of catching one from the begining.
review from
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3.6
Pros: Crew was decently nice and helpful
Cons: Plane was dated, not very organized boarding and exiting process
review from
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5.0
Pros: Great crew and food on-board
Cons: Boarding process was disorganized
review from
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6.0
Cons: No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights
review from
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6.0
Consistently Late
Cons: Flight was late leaving San Francisco, connecting flight from Seoul to Manila was also late. Service was okay. Entertainment okay.
review from
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6.0
Pros: Crew was friendly
Cons: Seat and paid legroom were more uncomfortable.
review from
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2.3
Cons: The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S.
review from
Flight status
Asiana Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
8911
Seoul
GMP
Jeju City
CJU
1085
Seoul
GMP
Tokyo
HND
8707
Seoul
GMP
Gwangju
KWJ
3355
Seoul
GMP
Beijing
PEK
1035
Tokyo
HND
Seoul
GMP
8708
Gwangju
KWJ
Seoul
GMP
3365
Beijing
PEK
Seoul
GMP
8121
Daegu Metropolitan City
TAE
Jeju City
CJU
311
Busan
PUS
Shanghai
PVG
312
Shanghai
PVG
Busan
PUS
610
Koror
ROR
Seoul
ICN
742
Bangkok
BKK
Seoul
ICN
780
Da Nang
DAD
Busan
PUS
8231
Cheongju
CJJ
Jeju City
CJU
8232
Jeju City
CJU
Cheongju
CJJ
8962
Jeju City
CJU
Seoul
GMP
8144
Jeju City
CJU
Gwangju
KWJ
8168
Jeju City
CJU
Muan
MWX
8198
Jeju City
CJU
Yeosu
RSU
8128
Jeju City
CJU
Daegu Metropolitan City
TAE
542
Frankfurt am Main
FRA
Seoul
ICN
1165
Seoul
GMP
Osaka
KIX
3615
Seoul
GMP
Shanghai
SHA
541
Seoul
ICN
Frankfurt am Main
FRA
222
Seoul
ICN
New York
JFK
112
Seoul
ICN
Osaka
KIX
521
Seoul
ICN
London
LHR
221
New York
JFK
Seoul
ICN
1155
Osaka
KIX
Seoul
GMP
111
Osaka
KIX
Seoul
ICN
8143
Gwangju
KWJ
Jeju City
CJU
522
London
LHR
Seoul
ICN
8161
Muan
MWX
Jeju City
CJU
8199
Yeosu
RSU
Jeju City
CJU
3625
Shanghai
SHA
Seoul
GMP
779
Busan
PUS
Da Nang
DAD
8002
Jeju City
CJU
Busan
PUS
306
Guangzhou
CAN
Busan
PUS
345
Busan
PUS
Shenyang
SHE
346
Shenyang
SHE
Busan
PUS
741
Seoul
ICN
Bangkok
BKK
8534
Busan
PUS
Seoul
ICN
316
Beijing
PEK
Busan
PUS
202
Seoul
ICN
Los Angeles
LAX
212
Seoul
ICN
San Francisco
SFO
201
Los Angeles
LAX
Seoul
ICN
211
San Francisco
SFO
Seoul
ICN
8533
Seoul
ICN
Busan
PUS
315
Busan
PUS
Beijing
PEK
8733
Seoul
GMP
Yeosu
RSU
8736
Yeosu
RSU
Seoul
GMP
305
Busan
PUS
Guangzhou
CAN
577
Seoul
ICN
Almaty
ALA
152
Seoul
ICN
Sendai
SDJ
151
Sendai
SDJ
Seoul
ICN
373
Cheongju
CJJ
Beijing
PEK
374
Beijing
PEK
Cheongju
CJJ
272
Seoul
ICN
Seattle
SEA
271
Seattle
SEA
Seoul
ICN
762
Jakarta
CGK
Seoul
ICN
761
Seoul
ICN
Jakarta
CGK
8001
Busan
PUS
Jeju City
CJU
124
Seoul
ICN
Nagoya
NGO
123
Nagoya
NGO
Seoul
ICN
707
Seoul
ICN
Angeles City
CRK
351
Seoul
ICN
Yanji
YNJ
352
Yanji
YNJ
Seoul
ICN
578
Almaty
ALA
Seoul
ICN
133
Fukuoka
FUK
Seoul
ICN
134
Seoul
ICN
Fukuoka
FUK
177
Tokyo
HND
Seoul
ICN
317
Seoul
ICN
Qingdao
TAO
318
Qingdao
TAO
Seoul
ICN
108
Seoul
ICN
Tokyo
NRT
331
Seoul
ICN
Beijing
PEK
367
Seoul
ICN
Shanghai
PVG
332
Beijing
PEK
Seoul
ICN
368
Shanghai
PVG
Seoul
ICN
602
Sydney
SYD
Seoul
ICN
728
Hanoi
HAN
Seoul
ICN
Top flight routes
Top airports served by Asiana Airlines
- Seoul Incheon Intl Airport Airport (ICN)
- Busan Gimhae Airport (PUS)
- Jeju City Jeju Airport Airport (CJU)
- Seoul Gimpo Intl Airport (GMP)
- Chicago O'Hare International Airport (ORD)
- Los Angeles Airport (LAX)
- San Francisco Airport (SFO)
- Daegu Metropolitan City Airport (TAE)
- Panama City Tocumen Intl Airport (PTY)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Istanbul Ataturk & other airports Airport (IST)
- Fukuoka Airport (FUK)
- Osaka Kansai International Airport (KIX)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Beijing Capital Airport (PEK)
Asiana Airlines contact information
- OZ IATA code
- +1800 227 4262 Call
- flyasiana.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
