Recent reviews
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- Negative
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8.3
Like food and nice crew Always worry delay
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3.6
Cheap Delay delay
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4.6
Very punctual departure and arrival. Sadly, despite having printed our boarding pass we were.not allowed through security without a red stamp from Air Asia. This took.two attempts as they printed mine twice and not my husbands. Also check in counters had closed so we used the Sales counter. The staff forgot to give me back our passports and plastic pocket with all.our travel documents in. They were not very competent and not parrocularly polite. At no.point on the boarding pass did it tell us we needed a stamp from check.in. We had handluggage only.
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6.6
Cabin crew ok Check in online nice E-boarding pass nice Boarding by zone is not effective. Wifi in boarding room in jakarta was too slow
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10.0
I like the organized way they did the boarding. Less chaotic and allow passengers ample time to board the plane
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4.3
I guess it's cheaper. Carriage door was squeeking loudly when it was opened and closed before take off and after arrival. Gave me the creeps. Flight was delayed without prior notice.
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2.0
Nothing Everything
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2.0
Nothing anymore Departed from KL with a carry on, never asked to weigh it or check its size. On the way back from Langkawi, I was asked to weigh the bag since they suddenly implemented a policy of no more than 7kg on board. Told the rude creature that it was ok when I left KL, he said: here in langkawi we are implementing the policy and have nothing to do with KL!! Was asked to check-in my bag, and paid RM79 for the extra 3 kilos. Never flying with them again.
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5.3
Had to book with Airasia since its fares were lower compared to the others. Delays delays delays
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10.0
Flight is not so full So far so good
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3.6
Cheap Delay delay
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4.6
Very punctual departure and arrival. Sadly, despite having printed our boarding pass we were.not allowed through security without a red stamp from Air Asia. This took.two attempts as they printed mine twice and not my husbands. Also check in counters had closed so we used the Sales counter. The staff forgot to give me back our passports and plastic pocket with all.our travel documents in. They were not very competent and not parrocularly polite. At no.point on the boarding pass did it tell us we needed a stamp from check.in. We had handluggage only.
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4.3
I guess it's cheaper. Carriage door was squeeking loudly when it was opened and closed before take off and after arrival. Gave me the creeps. Flight was delayed without prior notice.
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2.0
Nothing Everything
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2.0
Nothing anymore Departed from KL with a carry on, never asked to weigh it or check its size. On the way back from Langkawi, I was asked to weigh the bag since they suddenly implemented a policy of no more than 7kg on board. Told the rude creature that it was ok when I left KL, he said: here in langkawi we are implementing the policy and have nothing to do with KL!! Was asked to check-in my bag, and paid RM79 for the extra 3 kilos. Never flying with them again.
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5.3
Had to book with Airasia since its fares were lower compared to the others. Delays delays delays
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