Guest reviews
Overall rating
6.5
Good
Based on 916 reviews
Overall
6.8
Boarding
6.9
Comfort
6.5
Crew
7.2
Entertainment
5.5
Food
6.0
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AirAsia traveller reviews
Pros
"Nothing special and as expected of the low cost flight."
(in 3 reviews)
Cons
"BAGGAGE FEES were OUTRAGEOUS!"
(in 5 reviews)
"I'll never fly Air Asia again."
(in 4 reviews)
"Flight delayed no free water never again"
(in 8 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
budget airline
baggage fees
fly air
low cost
free water
value for money
checked bag
good time
chaotic boarding
seats are too close
good staff
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8.0
Pros: The efficiency and professionalism of the crew.
Cons: Nothing to dislike.
review from
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3.6
Pros: Price
Cons: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.
review from
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3.3
need to pay to be with my wife
Pros: On time
Cons: I was separate with my wife even if similar seats were available. To be with her, i had to pay.
review from
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2.0
Cons: Immigration offload for no reason then asked to rebook ..
review from
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6.0
Cons: Notification of delayed flight wrong.
review from
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6.0
Saving time or cutting corners?
Cons: Never been on a flight before, where the pilot pushed back whilst people were still taking their seats. Not very safe!
review from
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3.3
Cons: Lazy crew
review from
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8.3
Delays still the same
Pros: Overall
Cons: Delays, and not entertainment
review from
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2.0
Seats
Pros: Old and worn out
Cons: Food is not appetizing. There were only meat or chicken to choose from. Need to have an option for fruits only.
review from
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6.0
Pros: Quick
Cons: No food or drinks. But that was expected as we didn’t pay for it
review from
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5.3
Maria
Pros: The customer service representatives were very cordial
Cons: My bag was sent to Kuala Lumpur for no reason. I checked in with plenty of time and when I arrived in Singapore I was advised that not only could they not call to Panang to inquire about my bag -it had to be arranged through email but also bags aren’t destination scanned! I work for United airlines and it seems primitive not to know where a bag is in today’s day and age. The following day, knowing that I was departing back to the United States miraculously my bag showed up at the airport the same time as my minimum required check in time.
review from
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8.0
Cons: Food
review from
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3.6
Pros: Price
Cons: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.
review from
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3.3
need to pay to be with my wife
Pros: On time
Cons: I was separate with my wife even if similar seats were available. To be with her, i had to pay.
review from
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2.0
Cons: Immigration offload for no reason then asked to rebook ..
review from
-
6.0
Cons: Notification of delayed flight wrong.
review from
-
6.0
Saving time or cutting corners?
Cons: Never been on a flight before, where the pilot pushed back whilst people were still taking their seats. Not very safe!
review from
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3.3
Cons: Lazy crew
review from
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2.0
Seats
Pros: Old and worn out
Cons: Food is not appetizing. There were only meat or chicken to choose from. Need to have an option for fruits only.
review from
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6.0
Pros: Quick
Cons: No food or drinks. But that was expected as we didn’t pay for it
review from
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5.3
Maria
Pros: The customer service representatives were very cordial
Cons: My bag was sent to Kuala Lumpur for no reason. I checked in with plenty of time and when I arrived in Singapore I was advised that not only could they not call to Panang to inquire about my bag -it had to be arranged through email but also bags aren’t destination scanned! I work for United airlines and it seems primitive not to know where a bag is in today’s day and age. The following day, knowing that I was departing back to the United States miraculously my bag showed up at the airport the same time as my minimum required check in time.
review from
Flight status
AirAsia route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
417
Bandung
BDO
Kuala Lumpur
KUL
6075
Kota Kinabalu
BKI
Miri
MYY
6490
Kota Kinabalu
BKI
Sandakan
SDK
6268
Kota Kinabalu
BKI
Tawau
TWU
6057
Bintulu
BTU
Kuching
KCH
1395
Guangzhou
CAN
Johor Bahru
JHB
891
Bangkok
DMK
Kuala Lumpur
KUL
6039
Johor Bahru
JHB
Kuala Lumpur
KUL
6412
Johor Bahru
JHB
Penang
PEN
6061
Kuching
KCH
Bintulu
BTU
5233
Kuching
KCH
Kuala Lumpur
KUL
6190
Kuching
KCH
Miri
MYY
5433
Kuching
KCH
Penang
PEN
6462
Kuching
KCH
Sibu
SBW
5136
Kuala Lumpur
KUL
Kota Kinabalu
BKI
118
Kuala Lumpur
KUL
Guangzhou
CAN
380
Kuala Lumpur
KUL
Jakarta
CGK
6038
Kuala Lumpur
KUL
Johor Bahru
JHB
5204
Kuala Lumpur
KUL
Kuching
KCH
182
Kuala Lumpur
KUL
Macau
MFM
5640
Kuala Lumpur
KUL
Miri
MYY
504
Kuala Lumpur
KUL
Yangon
RGN
5882
Kuala Lumpur
KUL
Sibu
SBW
328
Kuala Lumpur
KUL
Semarang
SRG
126
Kuala Lumpur
KUL
Shenzhen
SZX
6224
Kuala Lumpur
KUL
Kuala Terengganu
TGG
23
Kuala Lumpur
KUL
Tiruchirappalli
TRZ
6076
Miri
MYY
Kota Kinabalu
BKI
6191
Miri
MYY
Kuching
KCH
6413
Penang
PEN
Johor Bahru
JHB
5432
Penang
PEN
Kuching
KCH
1723
Penang
PEN
Singapore
SIN
6463
Sibu
SBW
Kuching
KCH
5879
Sibu
SBW
Kuala Lumpur
KUL
6491
Sandakan
SDK
Kota Kinabalu
BKI
527
Ho Chi Minh City
SGN
Kuala Lumpur
KUL
1776
Singapore
SIN
Kuching
KCH
127
Shenzhen
SZX
Kuala Lumpur
KUL
24
Tiruchirappalli
TRZ
Kuala Lumpur
KUL
6269
Tawau
TWU
Kota Kinabalu
BKI
30
Bhubaneshwar
BBI
Kuala Lumpur
KUL
5420
Johor Bahru
JHB
Kuching
KCH
31
Kuala Lumpur
KUL
Bhubaneshwar
BBI
5327
Kota Kinabalu
BKI
Penang
PEN
5326
Penang
PEN
Kota Kinabalu
BKI
6309
Langkawi Island
LGK
Kuala Lumpur
KUL
5037
Johor Bahru
JHB
Sibu
SBW
5038
Sibu
SBW
Johor Bahru
JHB
1756
Singapore
SIN
Miri
MYY
6112
Kuala Lumpur
KUL
Penang
PEN
5508
Kota Bharu
KBR
Kuching
KCH
5507
Kuching
KCH
Kota Bharu
KBR
62
Kolkata
CCU
Kuala Lumpur
KUL
70
Dhaka
DAC
Kuala Lumpur
KUL
6017
Alor Setar
AOR
Kuala Lumpur
KUL
1574
Kota Kinabalu
BKI
Hangzhou
HGH
239
Kota Kinabalu
BKI
Hong Kong
HKG
5301
Kota Kinabalu
BKI
Johor Bahru
JHB
6353
Kota Kinabalu
BKI
Kuching
KCH
5117
Kota Kinabalu
BKI
Kuala Lumpur
KUL
1791
Kota Kinabalu
BKI
Singapore
SIN
1520
Kota Kinabalu
BKI
Shenzhen
SZX
1510
Kota Kinabalu
BKI
Taipei
TPE
422
Banda Aceh
BTJ
Kuala Lumpur
KUL
5247
Bintulu
BTU
Kuala Lumpur
KUL
279
Bandar Seri Begawan
BWN
Kuala Lumpur
KUL
113
Guangzhou
CAN
Kuala Lumpur
KUL
385
Jakarta
CGK
Kuala Lumpur
KUL
46
Colombo
CMB
Kuala Lumpur
KUL
857
Chiang Mai
CNX
Kuala Lumpur
KUL
38
Kochi
COK
Kuala Lumpur
KUL
205
Cam Ranh
CXR
Kuala Lumpur
KUL
649
Da Nang
DAD
Kuala Lumpur
KUL
379
Denpasar
DPS
Kuala Lumpur
KUL
517
Hanoi
HAN
Kuala Lumpur
KUL
1575
Hangzhou
HGH
Kota Kinabalu
BKI
238
Hong Kong
HKG
Kota Kinabalu
BKI
131
Hong Kong
HKG
Kuala Lumpur
KUL
829
Phuket City
HKT
Kuala Lumpur
KUL
1911
Phuket City
HKT
Penang
PEN
Top airports served by AirAsia
- Kuala Lumpur Intl Airport (KUL)
- Kota Kinabalu Airport (BKI)
- Kuching Airport (KCH)
- Penang International Airport (PEN)
- Johor Bahru Sultan Ismail Intl Airport (JHB)
- Singapore Changi Airport (SIN)
- Langkawi Island Airport (LGK)
- Miri Airport (MYY)
- Sibu Airport (SBW)
- Tawau Airport (TWU)
- Kota Bharu Pengkalan Chepa Airport (KBR)
- Bangkok Don Mueang Intl Airport (DMK)
- Bintulu Airport (BTU)
- Ho Chi Minh City Airport (SGN)
- Sandakan Airport (SDK)
AirAsia contact information
- AK IATA code
- + 60 1600 85 8888 Call
- airasia.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
