Cons (-) Everything was choreographed and perfect.
5 stars
Grand Hotel Wien
Photos of Grand Hotel Wien
Overview
Under 20 minutes' stroll from Wien Mitte Railway Station, Grand Hotel Wien provides guests with a convenient base while visiting Vienna. It is also set within a five-minute walk of the Vienna State Opera.
Guests can soak up the outdoors on the terrace or have a beverage at the bar. For a quick and effortless check-in and departure experience, guests can benefit from the express check-in/check-out kiosk. Grand Spa N°605 provides a range of facilities, such as a sauna.
The elegant rooms are air conditioned and include a private bathroom, a mini bar and slippers. They each have a ceiling fan, a seating area and a bathtub.
Grand Hotel has an on-site restaurant, perfect for those preferring to eat in. Room service is provided 24 hours a day, and a wide selection of eateries can also be found nearby.
Grand Hotel Wien is within walking distance of Der Graben, Cathedral of Vienna and Hofburg Palace. Karlsplatz Train Station is within a 10-minute walk.
Latest deals for Grand Hotel Wien
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Grand Hotel Wien
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Tumble dryer
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Spa
- Spa
- Spa and wellness centre
- Massage
- Sauna
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Things to do
- Cooking classes
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Grand Hotel Wien
8.9
Very good
3577 verified ratings
Wonderful
2391
Very good
570
Good
310
Okay
114
Fair
85
Mediocre
39
Poor
68
Summary of reviews
Guests say
Guests generally praised the hotel for its excellent location, with many noting its proximity to major attractions and ease of access to public transportation. The cleanliness of the rooms and facilities received high marks, making for a pleasant stay. While service was mostly rated positively, some guests experienced lapses, particularly with communication and the restaurant staff. Overall, it seems that despite a few service-related issues, the hotel's charm, room quality, and amenities created a satisfying experience for most guests.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.9 out of 10
112 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) Superb location. Concierge helped us get tickets to see sold out Bruegel expo. Everything about this hotel is 5 stars
Pros (+) Rooms are fairly large for European standards and the location is great. The bed is fairly good and the bathroom game is strong.
Cons (-) Found the overall staff service to be lacking. Concierge typically jumps at opportunity to provide service/advice but not here. For the most part, the hotel bars and restaurants are over-hyped and completely over-priced with much better alternatives just a few steps away (both quality and price). Smell of stale smoke hits you just as you enter the building - thanks to a smoking lounge conveniently...
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Location
Kaerntner Ring 9, 1010 Vienna, Vienna
What's nearby
- Wiener Staatsoper257 m
- Albertina0.4 km
- Karlskirche0.4 km
- Stephansplatz0.7 km
- Spanische Hofreitschule0.8 km
- Vienna City Hall0.8 km
- Hofburg0.8 km
- Kunsthistorisches Museum0.8 km
- Maria-Theresien-Platz0.9 km
- MuseumsQuartier1 km
- Naturhistorisches Museum Wien1 km
- Volksgarten1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Grand Hotel Wien
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | €386 |
Average price (weekend night) | €303 |
When to book a room at Grand Hotel Wien
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 8.1 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | Vienna Intl |
Distance to airport | 17.2 km |