Overview

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New Place

Shirrell Heath, Southampton, SO32 2JH, United Kingdom
+44 132 983 3543

€57+

Overall guest ratings

7.7/10 Good
based on 1,305 reviews

Review highlights

  • 8.7
  • 8.3
  • 5.0
  • 4.9

Good to know

  • Nice building
  • Pleasant hotel grounds

Nearby

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    About

    New Place is a great choice for a stay in Southampton. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a fitness center and a garden, and rooms offer LCD TVs and free wired Internet.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Indoor pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,305 reviews
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 8.2 "Pool is good."
      9.0 "Clean pool, said 90%."
    • 8.0 "Amenities are good."
      7.4 "74% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% were happy with the room service."
      8.8 "Management was excellent, said 88%."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      4.8 "52% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 4.9 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.8 "62% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
      0.0 "100% criticized the small bathroom."
    • 4.5 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      3.2 "68% complained about the bathroom."
      3.1 "69% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
      2.1 "For 79%, the rooms looked old."
      3.6 "64% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      4.6 "Air conditioning was criticized by 54%."
      0.0 "100% criticized the small bathroom."
      1.7 "83% were unsatisfied with the kitchenette."
    • 4.5 "Bar is not good."
      2.7 "73% said beverages were too expensive."
      4.3 "Alcoholic drinks were awful, according to 57%."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 743 reviews
    • 8.4 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 8.1 "Pool is good."
    • 8.1 "Amenities are good."
      7.4 "74% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 4.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.0 "60% thought it was too noisy."
      4.7 "Air conditioning was criticized by 53%."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.4 "Bar is not good."
      2.2 "78% said beverages were too expensive."
      4.7 "Bar service was unacceptable, according to 53%."
    • 4.3 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.8 "72% said rooms were small."
      2.3 "77% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      1.8 "82% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
      4.7 "Air conditioning was criticized by 53%."
      2.4 "For 76%, the rooms looked old."
    • 2.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 195 reviews
    • 8.8 "Location is great."
    • 8.5 "Breakfast is good."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.3 "Pool is good."
    • 7.7 "Good amenities."
      7.2 "72% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 5.3 "Average value."
    • 4.8 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 4.7 "Bar is not good."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      3.1 "69% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
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    Overall rating

    7.0 Good
    based on 78 reviews
    • 8.0 "Breakfast is good."
    • 7.8 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 5.4 "Average value."
    • 5.1 "Average comfort."
    • 5.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
    • 4.5 "Bar is not good."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    7.8 Good
    based on 287 reviews
    • 8.9 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.2 "Amenities are good."
      7.6 "76% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 5.4 "Average comfort."
    • 5.3 "Average value."
    • 4.8 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.5 "65% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      3.6 "64% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
      2.6 "74% found problems with the furniture."
      4.7 "Air conditioning was criticized by 53%."
    • 4.4 "Bar is not good."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Pleasant hotel grounds"
    data provided by TrustYou

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