Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

El Capitan Hotel

2361 Mission Street, San Francisco, CA, United States
+1 415 695 1597

€52+

Overall guest ratings

4.9/10 OK
based on 914 reviews

Review highlights

  • 7.0
  • 6.3
  • 5.4
  • 3.6

Nearby

    show all

    About

    Located in Mission District, this hotel is within 2 mi (3 km) of U.S. Mint, Louise Davies Symphony Hall, and Asian Art Museum of San Francisco. Union Square and Twin Peaks are also within 3 mi (5 km).

    Less More
    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Night club
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    4.9 OK
    based on 914 reviews
    • 7.0 "Good location."
      6.5 "Average proximity to the city centre, said 65%."
    • 6.3 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      5.3 "Only 53% thought the service was professional."
    • 3.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.4 "86% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "75% were disappointed with the minibar."
    • 2.6 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."

    Overall rating

    4.9 OK
    based on 539 reviews
    • 6.7 "Location is acceptable."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 4.8 "Disappointing food."
    • 3.1 "Awful rooms."
      2.3 "77% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      1.5 "85% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
    • 2.4 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.1 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      1.0 "90% thought it was rather dirty."
    View all review categories

    Overall rating

    4.1 OK
    based on 100 reviews
    • 6.8 "Location is acceptable."
    • 5.4 "Service is ok."
    • 3.5 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      2.3 "77% complained about the bathroom."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.7 "Horrible vibe."

    Overall rating

    5.1 OK
    based on 274 reviews
    • 6.9 "Location is acceptable."
    • 6.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.3 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      0.3 "97% thought they were poorly maintained."
    • 2.4 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close