Overview

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El Capitan Hotel

2361 Mission Street, San Francisco, CA, United States
+1 415 695 1597

€51+

Overall guest ratings

4.8/10 OK
based on 930 reviews

Review highlights

  • 6.9
  • 6.4
  • 5.6
  • 3.5

Nearby

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    About

    Located in Mission District, this hotel is within 2 mi (3 km) of Victoria Theatre, Louise Davies Symphony Hall, and Asian Art Museum of San Francisco. Twin Peaks and South Park are also within 3 mi (5 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Night club
    • Pets not allowed
    • Adults only
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    Reviews

    Guest reviews

    Overall rating

    4.8 OK
    based on 920 reviews
    • 6.9 "Location is acceptable."
      6.5 "Average proximity to the city centre, said 65%."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.6 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      6.1 "Only 61% thought the service was professional."
    • 5.4 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      4.0 "60% said rooms were small."
      2.8 "For 72%, the rooms looked old."
      3.6 "Air conditioning was criticized by 64%."
      4.6 "54% were disappointed with the minibar."
      2.5 "75% found problems with the furniture."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."

    Overall rating

    4.9 OK
    based on 542 reviews
    • 6.9 "Location is acceptable."
    • 6.6 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
    • 3.2 "Awful rooms."
      2.1 "79% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      1.4 "86% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
      3.5 "Air conditioning was criticized by 65%."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      1.1 "89% thought it was rather dirty."

    Overall rating

    4.2 OK
    based on 101 reviews
    • 6.7 "Location is acceptable."
    • 6.2 "Average value."
    • 5.6 "Service is ok."
    • 4.2 "Not very comfortable."
    • 3.2 "Awful rooms."
      2.8 "72% said rooms were dirty."
      2.2 "78% complained about the bathroom."
    • 2.7 "Horrible vibe."
    • 2.6 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
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    Overall rating

    5.0 OK
    based on 276 reviews
    • 7.0 "Good location."
    • 6.1 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.7 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 4.6 "Not very comfortable."
      4.8 "52% said rooms were small."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      4.8 "52% said rooms were small."
      0.5 "95% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
    data provided by TrustYou

    Recent reviews

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