Overview

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Menger Hotel
Best Room Service

204 Alamo Plaza, San Antonio, TX 78205, United States
+1 210 223 4361

€136+

Overall guest ratings

8.5/10 Excellent
based on 2,504 reviews

Review highlights

  • 9.5
  • 8.7
  • 7.0
  • 6.7

Good to know

  • Friendly atmosphere
  • Wonderful sightseeing

Nearby

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    About

    Location. Noted as a genuine San Antonio, Texas treasure, The Menger Hotel was originally built in 1859 and stands next door to The Alamo. The famed Riverwalk, the Children's Museum, and the Buckhorn Museum are 1 block from the hotel. Within 6 blocks of the hotel are La Villita and Market Square.

    Hotel Features. Chefs at the Colonial Room Restaurant prepare continental cuisine in a white-linen environment. The Menger Bar is a replica of London's House of Lords Pub with cherry paneling and glass cabinets. More than 11,618 square feet of flexible function space accommodates up to 750 guests and includes the Plaza Ballroom, 9 meeting and conference rooms, poolside rooms, and a terrace that overlooks the Menger Court.

    The Menger Hotel's tropical, courtyard garden looks out onto an outdoor pool that is heated during winter months. Onsite restaurants offer poolside services. The Alamo Plaza Spa offers European-style spa treatments including massages, scrubs, facials, and a Finnish sauna. A limited-hour fitness center houses cardiovascular equipment only. Valet parking is available for a surcharge.

    Guestrooms. The 316 guestrooms of The Menger Hotel feature antique or contemporary-style furnishings, high ceilings, and views of the courtyard, the Alamo, and city gardens. Rooms include televisions with cable access and complimentary wireless (high-speed) Internet access. Guests may request refrigerators, rollaway beds, or infant beds.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Sauna
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,504 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      7.0 "Easily accessible by car, said 70%."
    • 8.7 "Pool is good."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.6 "76% found the restaurant service to be one of the best."
      7.2 "72% were happy with the room service."
      8.1 "Lovely bar service, according to 81%."
    • 8.3 "Bar is amazing."
      8.1 "Lovely bar service, according to 81%."
    • 8.1 "Food is delicious."
      7.4 "74% loved the menu selection."
      8.9 "Yummy desserts, said 89%."
      7.5 "75% enjoyed the side dishes."
    • 7.0 "Internet works."
      6.3 "63% thought the wifi quality was ok."
    • 6.7 "Vibe was decent."
    • 4.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
      1.8 "82% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      3.4 "66% said the bathroom was dirty."
      3.8 "62% were unsatisfied with the kitchenette."
      2.7 "73% thought the tv was sub-standard."
    • 3.7 "Value below average."
      3.5 "65% said the breakfast was too expensive."
      3.2 "The price was too high for 68%."
      4.0 "60% said beverages were too expensive."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    based on 1,377 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Bar is amazing."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.5 "75% were impressed by the valet service."
    • 6.7 "Vibe was decent."
      7.0 "70% enjoyed the lobby entrance."
    • 6.0 "Breakfast is mediocre."
    • 4.8 "Wellness & sports facilities were not very nice."
    • 4.1 "Rooms are not good."
      2.4 "76% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      2.8 "For 72%, the rooms looked old."
      1.5 "85% had problems with the shower."
      1.0 "90% criticized the small bathroom."
      3.4 "66% said the bathroom was dirty."
    • 3.1 "Terrible value."
      3.2 "68% said the breakfast was too expensive."
    • 2.8 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      1.0 "90% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    based on 776 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.6 "76% were impressed by the valet service."
    • 8.6 "Pool is good."
    • 6.8 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Sufficient wellness & sports facilities."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      3.1 "69% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      3.0 "For 70%, the rooms looked old."
      2.0 "80% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      3.2 "68% said the bathroom was dirty."
      3.8 "62% were unsatisfied with the kitchenette."
      2.6 "74% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
      0.9 "91% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
    • 3.5 "Value below average."
      3.5 "65% said the breakfast was too expensive."
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    Overall rating

    7.9 Good
    based on 200 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.4 "Great service."
    • 6.9 "Vibe was decent."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.9 "71% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.9 "For 71%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      2.1 "79% complained about the bathroom."
    • 3.6 "Value below average."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "Air conditioning was criticized by 73%."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 150 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Internet works."
    • 7.0 "Good vibe."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.4 "66% said rooms were small."
    • 4.0 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 3.6 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Wonderful sightseeing"
    data provided by TrustYou

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