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2 locations in Rittenhouse
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Nov 2023
2.0 Poor
Nov 2023
8.0 Very Good
Nov 2023
2.0 Poor
Sep 2023
2.0 Poor
Jun 2023
One location in Rittenhouse
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Sep 2020
Cons:
No one answered when I called to confirm a car was available and no one was at the rental counter when I arrived to pick up the car. Totally unprofessional.2.0 Poor
Aug 2020
Pros:
Did not honor reservation2.0 Poor
Jul 2020
Cons:
They didn't tell me my rental was no longer available. They tried calling me to tell me an hour before my car was due to be picked up to tell me that it was unavailable but I missed the call and ended up going in person to then be told I can't pick up my car. They could have emailed me or left a text message but they did not bother to go to that extent. Didn't even get some sort of voucher or coupon to compensate my going all the way in person to pick up the car. Very horrible experience overall.10.0 Wonderful
Jun 2020
Pros:
Staff was friendly. Car was clean and nice.10.0 Wonderful
May 2020
Pros:
The best. I love Alamo.Cons:
Nothing! Super easy, everything about that company is fantastic.One location in Rittenhouse
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Reviews
4.8 Mediocre
Oct 2020
Pros:
The staff were decent. they were friendly and somewhat understanding. The car I received was not the car reserved. and the car received had a horrible odor that the staff tried to convince me of cleaning products. IT WAS NOT!!!! and it smelled so bad the whole trip i had to personally buy air fresheners. Literally!!!! and i know some of my stuff smelled like the car after a few hours. NO GOOD!!!!!!!!!Cons:
I asked for a better smelling car before i took it off the lot and they convinced me that the smell would go away. No the smell didnt. Car ran smooth.... also it woulda been nice to have some gas in the car before leaving the lot too.10.0 Wonderful
Oct 2020
Pros:
The woman shae! She was so very nice beautiful and just willing to be helpful! She derserves a pay raise!10.0 Wonderful
May 2019
Pros:
The staff was amazing and so helpful.2.0 Poor
Jan 2017
Pros:
Shuttle serviceCons:
Incorrect or missing information in listing: 1. location for reservation was not the Enterprise at the airport 2. would not accept debit card, so I couldn't rent a car - stranded at airport and had to have my grieving mom (father's death) drive an hour to pick us up I would have arranged other transportation if these points were emphasized on sign up9.6 Wonderful
Oct 2016
Pros:
Super friendly service checking in and out. Car was exactly what we wanted, and performed perfectly. They even gave me $10 off when I told them about the smoke smell in the car. This is the first time I've gone to an off-airport rental place, and it's now in my future every time.10.0 Wonderful
Oct 2016
Pros:
new car, excellent quality, excellent performnce,Kia Rio is the absolute bestCons:
nothing3 locations in Rittenhouse
Filters
Reviews
7.2 Good
Aug 2020
Pros:
The pickup spot was changed to a spot much further away from the one I had booked. And that site closed 2 hours earlier than my rental ended, requiring me to make another trip back this morning to drop off the keys.Cons:
See above2.0 Poor
May 2020
Cons:
The location of pick up was closed2.0 Poor
Jan 2019
Pros:
Nothing, the entire experience was awful.Cons:
Everything, the customer service was terrible, the check engine light was on in the car, I got charged 3x for twice the amount that was owed. All in all I would rather walk then use Avis again. Seriously, how do you employee such rude people and stay in business? So rough..8.8 Very Good
May 2018
Pros:
Convenience of pick up in Philly's Center City & drop off at airport. Low price! Kia compact was nimble and responsive.Cons:
At pick-up they printed the right price on the contract. At drop off, the price they printed on the receipt was more than quadruple the quoted price. I had to go in to the counter and wait in line and it took three agents to fix the problem and honor the original quote. If I had not had the time to wait in line and if the agents hadn't been as competent and dedicated, I would have been very, very upset with the quadrupling of the price. And keep in mind that my original reservation was for a midsize at the same low price. I agreed to a compact because it was the only one ready and clean at pick up. So I would have paid more for less. I suspect the software used in the machines that print your receipt on the return lot is not in sync with the software that manages the agreements with kayak. Also interesting that my final receipt was from Budget, although the reservation and office were Avis.10.0 Wonderful
Sep 2023
4.0 Mediocre
Jul 2023
One location in Rittenhouse
Filters
Reviews
5.6 Fair
Aug 2019
Pros:
Drop off - including adjustment - was easy.Cons:
Car smelled like cigarette smoke. Gross.2.0 Poor
Jul 2019
Pros:
.....Cons:
.....5.6 Fair
May 2018
Cons:
There was not an actual Budget location but it was in a Hyatt - that would have been nice to know ahead of the time. There was no place to park, so I kept circling while trying to contact Budget. Of course, it was impossible to get anyone in the actual Philadelphia location on the phone, and the call center didn't have a clue what to do. After way too long trying to figure out what to do, I just parked illegally. It was extremely frustrating. I don't understand why the information needed was not told to me prior.2.0 Poor
Nov 2017
Pros:
NothingCons:
I didn’t like the part where i showed up and there wasn’t a car rental for me. Nobody called me and told me. I just showed up and no car was there. And they did nothing to rectify it2.8 Poor
Jun 2017
Cons:
The return in Philadelphia merely gave an address, which turned out to be a hotel that you had to enter down a long alley (after we passed it twice). There was no signage or instructions for Budget or car rental of any kind. On the third try, we went into the hotel valet line and were told to go into the garage and up to the 7th floor. Up there, there was no sign or instruction as to where to drop the keys or what to do and it was deserted and a bit off putting. We ran into a gentleman with no badge or shirt who said to go into the hotel and down to the basement. We dragged our luggage down through the garage and then across the lot into the hotel, and then had to ask a number of people for directions to the car rental return. The whole process was stressful and very long, making us late to our event which happened to be a memorial for my late father. It was incredibly frustrating and upsetting. If the instructions to return are that complicated or out of the ordinary, having that information ahead of time would be helpful, as I would have opted to return to a different location or have left much more time for the process.One location in Rittenhouse
One location in Rittenhouse
One location in Rittenhouse
Most popular agency | Alamo |
---|---|
Most popular car type | Intermediate |
Average price | €67/day |
Good deal | €62/day |
On average a car hire in Rittenhouse costs €67 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Rittenhouse is HERTZ (4.7, 65 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Intermediate is the most frequently booked hire car type in Rittenhouse.
A Intermediate car hire in Rittenhouse costs €61 per day, on average.
On average a hire car in Rittenhouse costs €468 per week (€67 per day).
On average a hire car in Rittenhouse costs €2,004 per month (€67 per day).