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Bogotá Car Hire

Mon 27/2 Pick-up
12:00
Tue 28/2 Drop-off
12:00
Compare vs. KAYAK All | None

Bogotá car hire reviews and directory

Avis
avis
Car hire reviews:
Mediocre (3.7, 10 reviews)
Car hire locations in Bogotá:
3 locations
Avis
Locations in Bogotá
Ave. 19 No 122-79 Local 59
+57 1629 1722
Domestic Arrials Gate 3 Stand 04
+57 318 272 2216
International Arrivals Local 104
+57 1745 6613
  • 3.8
  • 4.0
  • 3.4
  • 4.0
  • 3.4
Recent reviews
4.4 OK
12 Jul 2016
Pros: Customer service at pickup location
Cons: The car was in bad shape. The suspension was out of balance and alignment. The steering wheel and the whole car was shaking when going above 80 km/hr on the highway. The drop-off at the airport was complicated
2.0 Poor
18 Oct 2016
No car
Pros: N.A. I did not receive the car.
Cons: When I called Avis to receive the vehicle on Saturday morning, they didn't have it! The rental never occurred. The phone number posted for the Avis location where the vehicle was supposed to be - per the official website - was disconnected. I called a different Avis location, they provided me the cell phone number of someone working at the location, and this person who answered the phone was extremely rude and even used profanity when I asked where the car was. "Ciao, pendejo," he said as he hung up. I am considering filing an official complaint with Avis. I highly recommend that Kayak consider reevaluating their contract with this agency. No reasonable person would give Kayak money for this.
2.0 Poor
19 Dec 2016
Customer service was bad.
Cons: The staff at the north office of Bogota did not attend to help me on my request to change the vehicle the last day of rental, so I could run my business errands due to a city's prohibition of car used at peak hours (from 3PM to 7:30 PM), so some days unpaired or pair tag id numbers can not circulate at certain hours of these days. I had requested to change the car this day and the response was negative and not helpful at all.
2.0 Poor
15 Jan 2017
Pros: Nothings
Cons: They gave away our car as we were an hour late to pick it up from the airport after unavoidable delay. Absolutely unacceptable... makes both Avis and Kayak look bad. We had to figure alternatives out ourselves and ended up booking with Hertz.
8.0 Good
13 Feb 2017
Pros: Fast and good service
Cons: Actually the car had some age on it
6.0 OK
22 Aug 2016
Insurance scam
Pros: making the reservation was a breeze
Cons: Do you insuurance purchase from Alliance was not accepted at the Avis in Colombia. They said they don't honor those third party insurances and forced me to pay for their insurance.
2.0 Poor
9 Dec 2016
Extortion
Cons: They tried to extort an extra $70 for cleaning the interior and exterior of the vehicle. The interior was dirty when I began the rental (coffee or some brown drink spilled on the cup holder, dirt in the interior). I returned it in the same condition. The exterior was clean and it was a little dirty when I returned it (it rained all week). They told me I would be charged a $70 dollar cleaning fee. I've never experienced anything like this when renting a car from other companies. I don't know if this is an AVIS policy or whether the Bogota airport location is just shady. Either way, I'm not renting from AVIS again.
2.0 Poor
21 Sep 2016
Totally unexpected
Pros: Nothing. I cancelled the rental on the spot.
Cons: I was quoted a total of about $300 for the 9 days rental, and at the counter it turned out to be about over $900 for the same 9 days, for the same "smallest, most economical" car. On top of that, the $90 insurance I purchased at the time I made the reservation was useless.
2.0 Poor
14 Dec 2016
Not worth it
Pros: Nothing
Cons: When you are in colombia something is call pico and placa means in some days and some hours of the day you cannot take the car outside or you will get a ticket they offer to come back twice to exchange the car in 4 days i was staying there what a waste of timeeeee they can put white plates to make this cars useful for the turist
6.8 Good
2 Jan 2017
Pros: Kindness and service from the staff was great!
Cons: Tank was not 100% filled with gas, although I returned it full. Car needed maintenance.
Budget
budget
Car hire reviews:
OK (4.8, 3 reviews)
Car hire locations in Bogotá:
2 locations
Budget
Locations in Bogotá
Aeropuerto Intl El Dorado
+57 321 427 7730
Av Calle 26 #96 J 66 Local 04
+57 1745 4811
  • 4.7
  • 5.3
  • 5.3
  • 3.3
  • 5.3
Recent reviews
5.6 OK
16 Nov 2016
Terrible Customer Service
Cons: The customer service provided by Budget at the airport was awful. We called to pick up the car early and were told that there was no issue. When we arrived they seemed surprised we were early and began to tell us we did not have a car. They found a car for us but after they charged my credit card for the rental they again said there was no car available. We ultimately had to complain with the person's boss on the phone for them to find a car. They also have terrible information security. The person at the desk took 3 copies of my full credit card information which could easily be stolen. When asked his only excuse was that their computers were not working that day but could not explain how they would keep my information safe.
4.8 OK
23 Nov 2016
Cons: The air conditioning no working
4.0 Mediocre
11 Jan 2017
The car was not available
Cons: They cancelled my reservation within one day of my arrival. I was already in transit when I realized the reservation was cancelled. I tried to contact budget upon arrival, but got no answer.
Dollar
dollar
Car hire locations in Bogotá:
1 location
Dollar
Locations in Bogotá
Cl 25g #73a 63
Hertz
hertz
Car hire locations in Bogotá:
2 locations
Hertz
Locations in Bogotá
Ave. Caracas #27-21
+57 1327 6700
Customs Exit
+57 1288 2636
Localiza
localiza
Car hire locations in Bogotá:
3 locations
Localiza
Locations in Bogotá
Calle 26, Bogotá
Calle 72 # 20b-59
Carrera 58 # 127-29
13 travellers who hired a car in Bogotá gave the car agency they used an average rating of 4.0

Car hire locations in Bogotá

Bogotá
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