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Hotel Cielo
3 stars

Hotel Cielo

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1227
From
€38
Cheapest

rate per night

8.0
Very good
based on 170 reviews
170 reviews
Room Type
Provider
Nightly total
Double room
€38
Standard Room
€60
Superior room
€68
30 more Hotel Cielo deals
30 more Hotel Cielo deals

Photos of Hotel Cielo

Overview

Rating

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

Rating
8.0
Very good
Based on 170 verified guest reviews

Latest deals for Hotel Cielo

Fri 21/3
Sat 22/3
King room
bed type unknown
€75
1 king bed
€78
1 king bed
€86
Standard Room
bed type unknown
€60
bed type unknown
€88
bed type unknown
€96
Double room
bed type unknown
€38
bed type unknown
€45
bed type unknown
€50
Superior room
bed type unknown
€68
bed type unknown
€74
bed type unknown
€79
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews of Hotel Cielo

8.0
Very good
170 verified ratings
Wonderful
93
Very good
34
Good
20
Okay
8
Fair
3
Mediocre
4
Poor
8

Summary of reviews

Guests say
Many guests appreciated the excellent location of the hotel, highlighting its proximity to the beach and local attractions. Additionally, several reviews praised the friendly and helpful staff. However, numerous guests expressed dissatisfaction with the cleanliness of the rooms, mentioning unpleasant odors and the need for renovations. Noise levels were also a common complaint, with guests noting disturbances from neighbors and the street. Overall, while the hotel's location and service received positive remarks, issues with cleanliness and noise management detracted from the overall experience.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Bed Comfort2.5 out of 10
Cleanliness2 out of 10
Noise Level1.5 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Calle Quinta Avenida122 m
  • Playa principal de Playa del Carmen182 m
  • Yucatek Divers201 m
  • Parque 28 de julio381 m
  • Muelle Navega0.9 km
  • Aviario Xaman Ha0.9 km
  • Mamita's Beach Club1.2 km
  • Playacar Golf Club1.9 km
  • Parque Xplor6.5 km
  • Xcaret Park6.8 km
  • Terminal marítima Punta Venado8.2 km
  • El Camaleón Mayakoba Golf Club8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.5 km from the centre of Playa del Carmen. Calle Quinta Avenida is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 18.9 km from Cozumel. Hotel Cielo is 50.3 km from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

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Nearby hotels and places to stay

Closest

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2-star hotel
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Cheapest

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3-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
42% cheaperHotel Brisas 5a AV, Playa del Carmen7.7 Good (545 reviews)0.15 kmIndoor pool, Restaurant, Free Wi-Fi€35+

Most recommended

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3-star hotel
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3-star hotel
Hotel Posada Sian Kaan Playa del Carmen8.7 Excellent (385 reviews)0.12 kmOutdoor pool, Room service, Free Wi-Fi€76+
2-star hotel
Lab-Nah8.6 Excellent (607 reviews)0.13 kmWi-Fi, Free toiletries€135+
3-star hotel
14% cheaperBarrio Latino8.3 Excellent (1,213 reviews)0.15 kmAdults only, snorkelling, Room service€53+

Good to know

Value for money

7.7

Distance to city centre

0.5 km

Nearest airport

Cozumel

Distance to airport

19.0 km