Hôtel Picardy

Close proximity to Du Nord Train Station and helpful desk person. Rooms a bit dull and dark. Could've been cleaner.

I appreciated enormously the fact that the hotel is so close to the Gare du Nord. With the exception of one of the receptionists, who was unmotivated, unprofessional and impolite, the rest were helpful and pleasant. The pillows used for the beds are totally unpractical and hard and do not contribute in the least to one's good rest. The lift looked like a death-trap and provoked in guests a sense of claustrophobia. The ceiling lighting in both the bedrooms and the toilets was very poor and totally inadequate.

Leaving the Hotel Staff were rude it took hours for them to give us towels

cafeteria staff is very friendlyh Very tiny room. Heating does not work at all. Staff does not help you at all if you need an early checkin or late checkout.

24h reception no soap/shampoo in the bathroom

Proximity to Gare du Nord - right across the road. When asking for twin beds instead of a double the staff advised that the hotel was full - I understand, no problem. But then we found the room had a pullout sofa as well as the bed, but the staff could not supply any spare sheets - only 1 blanket.