Overview

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Fairmont Chateau Laurier
Best Location

1 Rideau Street, Ottawa, ON K1N 8S7, Canada
+1 613 241 1414

€143+

Overall guest ratings

8.7/10 Excellent
based on 2,500 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.8
  • 5.5

Good to know

  • Nice building
  • Stylish hotel
  • Wonderful sightseeing

Nearby

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    About

    Fairmont Château Laurier is a magnificent landmark next door to the Parliament Buildings on the banks of The Rideau Canal. It is just steps away from a variety of museums and galleries. Located in the heart of Canada's capital city, it is in the style of a French chateau with turrets and a copper roof.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Child-friendly
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Gift shop
    • Spa
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 2,500 reviews
    • 9.3 "Incredible bar."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "100% were impressed by the valet service."
      7.7 "77% said the concierge service was amazing."
      9.2 "92% were happy with the room service."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.9 "89% thought the architecture was beautiful."
      8.8 "88% enjoyed the lobby entrance."
      8.5 "85% found the grounds to be nice."
      7.5 "75% loved the terrace."
    • 7.5 "Good vibe."
      9.2 "92% said it was a stylish hotel."
      9.3 "93% enjoyed the friendly atmosphere."
      8.8 "88% enjoyed the lobby entrance."
      8.2 "82% thought the hotel was luxurious."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Average comfort."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 3.6 "Value below average."
      3.5 "65% thought it was overpriced."
      2.1 "79% said the breakfast was too expensive."
      2.9 "The price was too high for 71%."
    • 3.2 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 1,424 reviews
    • 9.4 "Incredible bar."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
    • 8.6 "Great service."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      9.0 "90% were happy with the room service."
      7.4 "74% said the concierge service was amazing."
    • 7.3 "Good breakfast."
    • 7.0 "Good vibe."
    • 5.4 "Average comfort."
    • 5.3 "Rooms are ok."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.8 "Value below average."
      3.6 "64% thought it was overpriced."
      2.4 "76% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      3.6 "64% thought it was overpriced."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 750 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 8.4 "Great service."
      7.5 "75% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.2 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
      8.6 "86% enjoyed the lobby entrance."
    • 5.3 "Average comfort."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.7 "Rooms are not good."
      4.5 "55% said rooms were small."
      3.2 "68% complained about the bathroom."
      2.8 "72% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.3 "Value below average."
      3.3 "67% thought it was overpriced."
    • 3.1 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 100 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 7.8 "Good vibe."
    • 6.6 "Rooms are ok."
    • 6.1 "Average cleanliness."
    • 3.5 "Value below average."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 225 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 9.0 "Terrific location."
    • 7.3 "Good breakfast."
    • 7.1 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Average comfort."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 3.7 "Value below average."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Stylish hotel"
    "Wonderful sightseeing"
    data provided by TrustYou

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