Overview

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Fairmont Chateau Laurier
Best Location

1 Rideau Street, Ottawa, ON K1N 8S7, Canada
+1 613 241 1414

€154+

Overall guest ratings

8.6/10 Excellent
based on 2,576 reviews

Review highlights

  • 9.4
  • 9.0
  • 6.2
  • 5.7

Nearby

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    About

    Fairmont Château Laurier is a magnificent landmark next door to the Parliament Buildings on the banks of The Rideau Canal. It is just steps away from a variety of museums and galleries. Located in the heart of Canada's capital city, it is in the style of a French chateau with turrets and a copper roof.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Childrens programmes
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Gift shop
    • Spa
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,576 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      9.3 "93% were impressed by the valet service."
      7.7 "77% said the concierge service was amazing."
      9.1 "91% were happy with the room service."
    • 8.8 "Bar is amazing."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      8.8 "88% thought the architecture was beautiful."
      7.8 "78% enjoyed the lobby entrance."
      7.5 "75% loved the terrace."
    • 7.3 "Good vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      9.3 "93% said it was a stylish hotel."
      7.8 "78% enjoyed the lobby entrance."
      7.8 "78% thought the hotel was luxurious."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.6 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 4.2 "Value below average."
      3.8 "62% thought it was overpriced."
      2.6 "74% said the breakfast was too expensive."
      3.8 "The price was too high for 62%."
    • 3.4 "Internet is poor."
      3.8 "62% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 1,597 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
    • 8.5 "Great service."
      8.2 "82% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      7.6 "76% said the concierge service was amazing."
      8.9 "89% were happy with the room service."
    • 6.9 "Vibe was decent."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.9 "Rooms are not good."
      5.0 "Only 50% said rooms were big enough."
      2.4 "76% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      1.8 "82% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
      2.8 "72% thought the tv was sub-standard."
      2.3 "77% said the bathroom was dirty."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 4.1 "Value below average."
      3.9 "61% thought it was overpriced."
      2.8 "72% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.9 "61% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 669 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.4 "Great service."
      7.7 "77% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 6.0 "Breakfast is mediocre."
    • 5.3 "Average comfort."
    • 5.1 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.0 "Sufficient wellness & sports facilities."
    • 4.7 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.8 "52% said rooms were dirty."
      2.3 "77% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.7 "For 73%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
    • 3.7 "Value below average."
      3.6 "64% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.6 "64% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 51 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
    • 4.2 "Value below average."

    Overall rating

    8.6 Excellent
    based on 257 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.6 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "Only 54% said rooms were big enough."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.9 "Value below average."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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