Overview

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Hotel Mercure Oostende

Leopold II laan 20, Ostend 8400, Belgium
+32 5970 7663

€77+

Overall guest ratings

8.1/10 Excellent
based on 2,818 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.9
  • 3.6

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Drop your bags and relax at Mercure Oostende. Situated in the city centre near Ostend Airport and the train station, we offer the ultimate convenience with our location. Enjoy nautre at the Belgian seaside, which is only 250 metres away from the hotel. Our lounge bar is the perfect place to meet up with friends, family or colleagues. Discover our seasonal menu in our restaurant. Private parking with surcharge is available at a location nearby, reservation is recommended.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 2,818 reviews
    • 8.9 "Breakfast is good."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.8 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      4.1 "Air conditioning was criticized by 59%."
      2.2 "78% were disappointed with the minibar."
      2.3 "77% thought the tv was sub-standard."
    • 3.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.9 "91% found the grounds unpleasant."
    • 3.6 "Value below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.4 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      4.1 "59% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      4.1 "Air conditioning was criticized by 59%."
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    Overall rating

    8.1 Excellent
    based on 2,169 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% found the restaurant service to be one of the best."
    • 5.5 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      4.8 "52% said the bathroom was dirty."
      3.2 "68% found problems with the furniture."
      4.3 "Air conditioning was criticized by 57%."
      2.4 "76% were disappointed with the minibar."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.0 "90% found the grounds unpleasant."
    • 3.8 "Value below average."
      2.4 "76% said the breakfast was too expensive."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
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    Overall rating

    8.2 Excellent
    based on 366 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.0 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 5.4 "Rooms are ok."
    • 3.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
      4.7 "53% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
    • 3.8 "Value below average."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
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    Overall rating

    8.0 Good
    based on 281 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Location is great."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 5.2 "Rooms are ok."
    • 3.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    • 3.4 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      4.1 "59% thought it was too noisy."
    • 3.4 "Value below average."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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