Overview

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Grand Hyatt New York
Top Business Hotel

109 East 42nd Street, New York, NY 10017, United States
+1 212 883 1234

€217+

Overall guest ratings

8.0/10 Good
based on 5,751 reviews

Review highlights

  • 9.7
  • 7.1
  • 6.7
  • 5.4

Good to know

  • Friendly service

Nearby

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    About

    The Grand Hyatt New York has 1,306 guestrooms including 43 suites and offers 60,000 square feet of meeting space. The hotel is conveniently connected to Grand Central Terminal and is in close proximity to New York's greatest attractions including Central Park, Broadway theaters, Times Square and world-class shopping. The Grand Hyatt New York has one restaurant and a 24-hour access business center and fitness center.

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    Hyatt

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 5,751 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 7.1 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.7 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.2 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      6.8 "For only 68%, the tv was ok."
    • 5.1 "Average value."
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    Overall rating

    7.9 Good
    based on 2,415 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
    • 6.6 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.4 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.7 "67% said the concierge service was sufficient."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.0 "Only 50% said rooms were clean enough."
      6.6 "For only 66%, the tv was ok."
    • 5.0 "Average value."
      4.4 "56% said the breakfast was too expensive."
      3.3 "The price was too high for 67%."
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    Overall rating

    7.9 Good
    based on 2,185 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
    • 6.8 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.2 "52% thought the management was tolerable."
    • 6.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were small."
      2.0 "80% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      1.6 "84% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      4.8 "For 52%, the rooms looked old."
      2.0 "80% were disappointed with the minibar."
      2.4 "Air conditioning was criticized by 76%."
      2.2 "78% were unsatisfied with the kitchenette."
      2.5 "75% had problems with the shower."
    • 4.6 "Value below average."
      4.0 "60% said the breakfast was too expensive."
      2.7 "The price was too high for 73%."
    • 4.5 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.7 "63% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
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    Overall rating

    7.9 Good
    based on 460 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 6.3 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.7 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.0 "Average value."
    View all review categories

    Overall rating

    7.5 Good
    based on 690 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 6.4 "Internet is average."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
    • 5.7 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.3 "For only 53%, the facilities were new enough."
      6.4 "64% said the architecture was not spectacular."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      2.7 "73% found problems with the furniture."
      4.8 "For 52%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
      1.4 "86% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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