4 stars
Hacienda Santa Cruz
Calle 86, Santa Cruz Palomeque, 97315 Mérida, Yucatan, Mexico
Mérida, Mexico
See location+52 999 254 0541Photos of Hacienda Santa Cruz
Overview
Hotel with 2 outdoor swimming pools, in the vicinity of Museum of the City of Merida 2 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite. Hacienda Santa Cruz offers 25 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a steam room. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hacienda Santa Cruz
- Outdoor pool
- Spa and wellness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Chapel/shrine
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
General
- Family rooms
- Seating area
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Storage available
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Disabled access
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Outdoor furniture
- Garden
Bedroom
- Cleaning products
- Wardrobe or closet
Things to do
- Eco tourism
- Cycling
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Family friendly
- Babysitting or child care
Reviews of Hacienda Santa Cruz
8.0
Very good
206 verified ratings
Wonderful
113
Very good
35
Good
19
Okay
16
Fair
7
Mediocre
2
Poor
14
Summary of reviews
Guests say
Guests appreciated the beautiful location and well-maintained gardens of the hotel, highlighting the spacious and clean rooms. However, many reviews pointed out issues with the service, including unhelpful staff and long wait times, which detracted from the overall experience. The quality of the breakfast and restaurant offerings were also criticized, with some guests feeling that the prices were not justified.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8 out of 10
73 reviews
Location
Calle 86, Santa Cruz Palomeque, 97315 Mérida, Yucatan
What's nearby
- Estadio Carlos Iturralde9.6 km
- Museo de la Ciudad de Mérida10 km
- Museo Casa Montejo10.1 km
- Plaza Grande10.2 km
- Catedral de Mérida10.2 km
- Casa Frederick Catherwood10.3 km
- Parque Hidalgo10.4 km
- Galeria Tita Arte en Piedra10.4 km
- Statue of Hideyo Noguchi10.4 km
- Teatro Peón Contreras10.5 km
- Parque de La Mejorada10.6 km
- Museo de Arte Popular de Yucatan10.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hacienda Santa Cruz
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hacienda Santa Cruz
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See most recommended stays in MéridaGood to know
Value for money | 8.5 |
|---|---|
Distance to city centre | 11.3 km |
Nearest airport | Mérida Rejon |
Distance to airport | 6.4 km |