Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne, VIC 3000, Australia
+61 396 390 555

€81+

Overall guest ratings

7.9/10 Good
based on 7,168 reviews

Review highlights

  • 9.7
  • 8.9
  • 4.2
  • 3.0

Good to know

  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.

    Less More
    accorhotels.com

    AMENITIES

    • Facilities for disabled guests
    • ATM on-site
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 7,168 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      8.8 "88% were impressed by the valet service."
      9.6 "96% said the recreation staff was great."
    • 7.8 "Good breakfast."
    • 5.7 "Internet is average."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.6 "74% thought they were poorly maintained."
      3.4 "For 66%, the rooms looked old."
      3.4 "66% found problems with the furniture."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% criticized the small bathroom."
      4.8 "52% were unhappy with the view."
      2.2 "78% were disappointed with the minibar."
    • 3.0 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% criticized the small bathroom."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      2.3 "77% didn't like the architecture."
      4.3 "57% found the grounds unpleasant."
    View all review categories

    Overall rating

    7.8 Good
    based on 3,942 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      9.0 "90% were impressed by the valet service."
    • 7.7 "Good breakfast."
    • 5.7 "Internet is average."
    • 4.0 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.8 "72% thought they were poorly maintained."
      3.4 "For 66%, the rooms looked old."
      3.4 "66% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "97% criticized the small bathroom."
      4.9 "51% were unhappy with the view."
      2.0 "80% were disappointed with the minibar."
    • 3.0 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      1.8 "82% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "97% criticized the small bathroom."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.8 "For 82%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      2.2 "78% didn't like the architecture."
      4.3 "57% found the grounds unpleasant."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 1,505 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 8.4 "Food is delicious."
    • 7.6 "Good breakfast."
    • 6.1 "Internet is average."
    • 4.4 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.1 "For 69%, the rooms looked old."
      2.9 "71% thought they were poorly maintained."
      4.8 "52% had problems with the shower."
      3.5 "65% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 3.4 "Not very comfortable."
      1.3 "87% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 2.4 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    based on 286 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Good value."
    • 7.6 "Good breakfast."
    • 4.0 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.6 "74% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,433 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 5.4 "Internet is average."
    • 4.3 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.8 "72% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% criticized the small bathroom."
      2.2 "78% were disappointed with the minibar."
      3.0 "70% found problems with the furniture."
      4.8 "52% were unhappy with the view."
      3.2 "68% thought the tv was sub-standard."
    • 2.8 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% criticized the small bathroom."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close