Overview

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Mercure Melbourne Albert Park

65 Queens Road, Melbourne, VIC 3004, Australia
+61 395 294 300

€68+

Overall guest ratings

7.9/10 Good
based on 2,500 reviews

Review highlights

  • 8.5
  • 8.3
  • 7.9
  • 5.1

Good to know

  • Friendly service

Nearby

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    About

    The property is centrally located on Queens Road overlooking the picturesque Albert Park Lake the renowned Formula 1 Australian Grand Prix track and situated adjacent to parks sporting facilities and a golf course. The property is one of Melbournes largest conference and event centres. Choose from 28 function rooms with over 2,600 square metres of space with a seating capacity of up to 1400 guests.

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    accorhotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 2,500 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
      8.2 "82% were impressed by the valet service."
      8.2 "82% found the restaurant service to be one of the best."
      8.6 "Lovely bar service, according to 86%."
    • 8.3 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      8.4 "84% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      7.4 "74% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to sightseeing."
      8.0 "80% appreciated the closeness to the beach."
    • 7.9 "Good breakfast."
    • 7.8 "Good beach."
    • 5.6 "Average value."
    • 5.1 "Internet is average."
    • 5.1 "Rooms are ok."
      5.0 "50% thought the kitchenette was ok."
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    Overall rating

    8.0 Good
    based on 1,375 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 8.4 "Location is great."
      9.3 "City centre within easy reach, said 93%."
      7.0 "70% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 5.7 "Average value."
    • 5.1 "Rooms are ok."
    • 5.1 "Internet is average."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
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    Overall rating

    8.1 Excellent
    based on 425 reviews
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.3 "Bar is amazing."
    • 8.0 "Breakfast is good."
    • 7.9 "Good location."
    • 7.7 "Good pool."
    • 5.6 "Rooms are ok."
    • 5.5 "Average value."
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    Overall rating

    7.7 Good
    based on 100 reviews
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 8.0 "Breakfast is good."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 5.6 "Vibe was decent."
    • 5.5 "Average value."
    • 4.7 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
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    Overall rating

    8.0 Good
    based on 600 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.5 "Average value."
    • 5.0 "Rooms are ok."
      1.8 "82% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.4 "76% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      2.2 "78% had problems with the shower."
      2.1 "79% were disappointed with the minibar."
      1.9 "Air conditioning was criticized by 81%."
      1.6 "84% said the bathroom was dirty."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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