Overview

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Mercure Melbourne Albert Park

65 Queens Road, Melbourne, VIC 3004, Australia
+61 395 294 300

€67+

Overall guest ratings

7.9/10 Good
based on 2,433 reviews

Review highlights

  • 8.5
  • 8.4
  • 7.8
  • 5.3

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    The property is centrally located on Queens Road overlooking the picturesque Albert Park Lake the renowned Formula 1 Australian Grand Prix track and situated adjacent to parks sporting facilities and a golf course. The property is one of Melbournes largest conference and event centres. Choose from 28 function rooms with over 2,600 square metres of space with a seating capacity of up to 1400 guests.

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    accorhotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,433 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      10.0 "100% were impressed by the valet service."
      8.7 "87% found the restaurant service to be one of the best."
      8.6 "Lovely bar service, according to 86%."
    • 8.4 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.4 "City centre within easy reach, said 94%."
      8.6 "86% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      7.7 "77% liked the proximity to sightseeing."
      8.0 "80% appreciated the closeness to the beach."
    • 7.8 "Good beach."
    • 7.8 "Good breakfast."
    • 5.4 "Average value."
    • 5.3 "Internet is average."
    • 5.2 "Rooms are ok."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
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    Overall rating

    8.0 Good
    based on 1,386 reviews
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.0 "80% said the concierge service was amazing."
    • 8.3 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      8.8 "88% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 7.7 "Good pool."
    • 6.7 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 5.5 "Average value."
    • 5.4 "Rooms are ok."
    • 5.3 "Internet is average."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
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    Overall rating

    8.1 Excellent
    based on 413 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 8.3 "Bar is amazing."
    • 8.0 "Breakfast is good."
    • 7.9 "Good location."
    • 7.7 "Good pool."
    • 5.6 "Rooms are ok."
    • 5.2 "Average value."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Overall rating

    7.7 Good
    based on 97 reviews
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 7.6 "Good breakfast."
    • 7.5 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 5.6 "Vibe was decent."
    • 5.4 "Average value."
    • 4.8 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
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    Overall rating

    8.0 Good
    based on 535 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 5.4 "Average value."
    • 4.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      2.1 "79% had problems with the shower."
      2.3 "77% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
      0.9 "91% said the bathroom was dirty."
    • 4.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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