Madrid hotels near Palacio Real de Madrid

Cons: The whole experience was terrible. It doesn't deserve its star rating. The rooms were shocking with a flood in the bathroom every morning as the shower was drainless! The decor was done in cheap plastic like a motel. The food was sub standard.

Pros: Excellent and well trained personnel.

Pros: Quite atmosphere, and helpful stuff

Pros: Meal, service, location

Pros: Perfect hotel !

Cons: Highly epensive

Pros: The service and attention to detail were exceptional. The rooms were good with decent amenities. Unfortunately, we were travelling as a party of 3 and thought the accommodation would be better for our son, except he had to sleeep in a sofa which wasn't acceptable after paying that amount of money.

Cons: The lobby plays host to everything, in our opinion they could have a nice area separate for the breakfast and or the bar should just be that, a bar, we didn't like one night they had a function and bar area was closed for a few hours, hence you need a different focal point. The food at the breakfast bar could be better.

Pros: Very attentive service at check-in and any other interaction. Room though only a double had a table and chairs, separate dressing cupboards and felt roomy. Lovely Clarins bathroom products. Though eating at the hotel seems expensive, eating tapas at the mercado of Plaza San Miguel is not much cheaper and you will be standing up.

Cons: Nothing

Pros: Everythin very good! Clealiness, services and staff!

Pros: Fab property , great location and staff lovely

Pros: Really good service, and extra touches complimentary as was celebrating a birthday. Very good location

Cons: The lighting in the room was a little dark

Pros: • The hotel in great location ! • High level of service from all hotel staff • High standard of all facilities in this hotel. • Great bar in first floor and also good place in 11 floor. • Highly recommended !

Pros: The rooftop bar is awesome!!

Cons: If YOU are a breakfast addict, it might not meet Your expects.

Pros: for 5 star hotel breakfast was not great, for a 3 star it would have been excellent.

Cons: a good and solid hotel, but at this stage not a 5 star hotel.

Pros: Location of this hotel is very convenient, the breakfast has lovely food, the room was spacious and the hotel staff very friendly.

Pros: Very quiet and comfortable accommodation, comfy beds, super clean and well equipped bathroom. Delicious breakfast and also pleasant bar with perfect drinks and food. Cosy atmosphere everywhere, friendly receptionists.

Cons: Nothing

Pros: Excellent location, close to everywhere (I prefer not too noisy places), very cheerful and pleasant staff, quiet good breakfast. The room was big and comfortable, furnished fine, bath room big with very good amenities.

Pros: The bed linens were crisp and clean each day. There was a Nespresso in the room and free water. Loved the bedtime chocolate. There were clean slippers which were a nice touch

Cons: The room lighting was too dark. There wasn’t hot food on the buffet.

Pros: Everything was excellent, except for a noisy elevator adjacent to my room.

Cons: Having a shared wall with the elevator which was disturbing

Pros: We loved the breakfast selection. Also the bed was comfortable so the comfort of the room was top notch

Cons: It is not the property’s fault but we could hear a family next door since they were not quiet early in the morning. But once again, not the hotel’s fault

Pros: The room was large clean and all in working order. The breakfast was delicious and the service was stupendous. The staff definitely made our stay pleasant. A special thank you to a Dominican waitress who went far & beyond for us four and granddaugher.

Pros: The setup and location. Very close to restaurants and bars and even close to the main train station that takes you to the airport.

Cons: Not really.

Pros: Excellent hotel, great facilities, very impressive breakfast with lots of options.

Cons: Nothing really, everything was great.

Pros: Simply it was wonderful! Perfectamente ! Prevoshodno! Recomenduem!

Pros: Was on a trip to Madrid to watch Real Madrid at the bernabeu and this property was ideal location

Cons: The mini bar was very expensive and also you had a kettle for tea and coffee making but only with the bottle mineral water that was €6 to use. Also didn’t have any English speaking channels apart from Russia today and France today which was very poor indeed

Pros: Staff most helpful. breakfast very good.

Cons: Room was very small but fine for one night business stay. Room service didn’t answer in evening.

Pros: Interior and staircase looked lovely. Comfortable bed. Lovely shower and toiletries .

Cons: No views from window. Lift kept me awake at night. Very expensive and very small room. No drawer space not enough cupboard space. No bath.

Pros: Lovely private terrace, excellent customer care, convenient location. Special thanks to Francesco Maleci, Guest Relations Manager: I left my designer sunglasses behind when heading for the airport in rush. I contacted the hotel and got the immediate response. Not only did I receive my glasses back, but also the overall communication was prompt and efficient. I was amazed with professionalism and honesty of the staff member!

Cons: Lights in the bathroom aren't great

Pros: Staff, facilities, location were all excellent!

Cons: N/a

Pros: Great location, very friendly staff with excellent English and booked our train tickets for us online!

Cons: Room we had was difficult to get round the bed, so if any mobility issues that’d been a no no. Roof top bar was lovely but private parties prevented full usage

Pros: Location.

Cons: Cost of room and bar for the services provided were not acceptable.

Pros: Position

Cons: No view

Pros: Spacious rooms, very nice and efficient staff, wonderful breakfast

Cons: Nothing

Pros: Location

Cons: Room size was very small. Was like a bread box

Pros: Service and the outside of the hotel, the patio seating and restuarants in the Santa Ana Plaza. The hotel builing itself is beautiful. If the room was 50 sq. ft. larger, it would it been perfect.

Pros: Patricia at the front desk was extremely helpful and very kind. Would definitely stay there again.

Pros: My group was really excited for our night here. We were only in Madrid for a day, but the location was amazing. Upon arrival, all of the staff was super friendly. We chatted with several of them for a few minutes, had some champagne, and got some options for where to have dinner. Their dinner suggestions get a 10 as well, had a wonderful dinner down the street. The room itself was comfortable, loved the lighting options, and the mini bar was reasonably priced.

Cons: We tried to book an extra night but they were fully booked :(

Pros: The location. The hotel was clean. The cafe/restaurant was excellent.

Cons: No bottled water in the room. Told that the tap water is “really good”. I do not expect to drink tap water when I pay this much for a hotel. The gym is not complimentary. The room is a box room, so small. When I arrived I was given a room which had two single beds, not ideal for me and my girlfriend. When I asked to have a room which has a double bed I had to put up with a smaller room. Why the compromise? The room is just too expensive. Especially when I am ‘stone-walled’ by the staff whenever I ask for something as simple as gym or bottle of water. The room has a smell of new furniture and is not welcoming, no pleasant smell in a guest room that is expected of hotels which cost this much. No kettle in the room, I had to make an effort to ask for it. Was given an indication that the front office staff would keep a look out for me to be put into a room the same size as the first room I saw. As always, nothing complimentary in this hotel, was made quite clear it would be extra charge (imagine my surprise). No tea bags or anything for a cup of tea in the room. First hotel I have ever been in that didn’t provide that. Disappointing given how much I have paid for three nights. I was told when I checked in that the rooftop bar was lovely and that it is one of the highlights for guests. I’m sure it was lovely, unfortunately even this became one of the lowlights of my stay. The staff were rude, noone wanting to help us find a seat. Just lots of shrugging of shoulders by staff. Just wonderful!

Pros: The sexy lighting- watch out for the pricey plush gimmicks on the minibar

Cons: The $100 cashmere socks which were presented as gratis

Pros: I’m been choosing safestay as my long term hostel since last year until now as I’m a frequent traveler to Madrid. Location is very safe and nearby metro. Mini market just few steps beside. And theirs washroom area always clean. The staff are super friendly and willing to try their best to help u anything. Price are affordable for everyone. Will continue stick with this hostel whenever I travel to Madrid. U will not regret :))

Pros: Location was good, my room was clean and beds were comfortable. Plenty of showers and bathrooms, all of which were also super clean. Hot water and very good pressure in the showers. Big lockers in the rooms for luggage storage and I was able to leave my luggage locked in a room the day I checked out.

Cons: I needed to check out and return home two days early due to unexpected and very delicate circumstances. The staff refused to refund me my money despite the fact that I explained over and over why I had a very legitimate reason for leaving early. They also laughed during a meaningless apology. Quite rude in my opinion.

Pros: Reception works 24h, so it’s really convenient when you come at night from the airport. Beds are comfortable. The room and bathroom was clean. It’s easy to get there from the airport, also from the downtown.

Cons: Lovely place near everything in the centre!!

Pros: Very good staff and atmosphere.

Pros: Location was superb. Near to metro station and can easily access to the the shopping street. A convenience store few steps away that closed at 11pm.

Cons: One female staff discriminates Asians. Staff who checked us in told us breakfast not included and required to pay 4.50€ if we wish to have breakfast. We noticed on our second day that we are entitled for the free breakfast. Checked with front desk again. Another staff confirmed that reservation comes with free breakfast. And so we asked for compensation for the 1st breakfast that we didnt have due to staff’s fault. This girl, didnt exactly know which was the staff that checked us in earlier and claimed that we had communication issue with that staff. We felt extremely insulted just because we are asians? WE ARE ASIANS BUT DOESNT MEAN THAT WE COULDNT UNDERSTAND ENGLISH. The girl who checked us in have good english and we had no issue communicating with her and we spoke perfect english too. In the end, this rude female staff apologized on the inaccurate information given by the staff who checked us in, but they could not give back us the money 4.50euro that worth for breakfast but instead, she just suggested to give us croissant and coffee which less than 4.50euros as per their menu. 若无法正常使用英文沟通，劝告各位别选这家青旅，有位女职员严重歧视亚洲同胞！

Pros: Clean hostel, good location. Nice buffet breakfast and spacious common areas. Some of the receptionists were really nice and helpful.

Cons: Some toilets in the floor where I was staying were under construction. Anyway, it wasn't that bad and it's only something momentary. One of the receptionists was quite short tempered and looked really pissed when people didn't talk English. She was also quite mean with some of her coworkers (who, on the other hand, were super nice).

Pros: Perfect Location near of the city center

Pros: They had a Netflix lounge, a place with pillows and blankets and a big screen to watch Netflix. Really nice. I liked the relaxed vibe, the common room and the breakfast. I liked the way they made a big dormitory seem smaller by the use of corners.

Pros: The place was clean and shinny. Very good cost value ratio! Recommended to those people who wants to save money

Cons: Improve the wifi, can’t reach some rooms

Pros: I love the location, nearby to the metro & bus stop. Also nearby a grocery store, which I found very convenient. The room was spacious & bright with a lovely balcony. I stayed in a 4 beds females room and that was a really good choice.

Cons: The bathrooms were terribly unclean and lacks all necessary things (shampoo, soap, towels). That was a huge disappointment. They need to improve that.

Pros: Everything worked out perfectly during my stay. I have no complaints. Value for money is 5 stars without a doubt.