Overview

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Rafaelhoteles Atocha

Mendez Alvaro 30, 28045 Madrid, Madrid, Spain
+34 914 688 100

€84+

Overall guest ratings

7.9/10 Good
based on 1,369 reviews

Review highlights

  • 8.9
  • 8.5
  • 7.0
  • 6.8

Good to know

  • Comfortable beds
  • Train station is close

Nearby

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    About

    At Rafaelhoteles Atocha, you'll be within a 10-minute drive of Prado Museum and Plaza Mayor. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. There's also a garden, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,369 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.5 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      8.4 "Near to public transport, according to 84%."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 8.2 "Bar is amazing."
    • 7.9 "Tasty food."
    • 7.0 "High comfort."
      5.0 "50% thought the bathroom was big enough."
    • 6.8 "Rooms are ok."
      5.6 "For 56%, maintenance was acceptable."
      6.1 "Only 61% thought the furniture was functional."
      5.0 "50% thought the bathroom was big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.9 "Value below average."
      1.7 "83% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
    • 3.2 "Disappointing internet connection."
      3.6 "64% said the wifi quality was bad."
    • 1.6 "Disappointing wellness & sports facilities."
      0.4 "96% didn't like the fitness area."
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    Overall rating

    7.8 Good
    based on 848 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 8.2 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      8.3 "Near to public transport, according to 83%."
    • 7.3 "High comfort."
      8.0 "80% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 7.0 "Nice rooms."
      6.2 "Only 62% thought the furniture was functional."
      5.4 "For 54%, maintenance was acceptable."
      5.0 "50% thought the bathroom was big enough."
    • 5.1 "Average value."
    • 3.2 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 246 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.7 "Tasty food."
    • 7.1 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
    • 6.6 "Rooms are ok."
      5.0 "For 50%, maintenance was acceptable."
    • 5.0 "Average value."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    8.2 Excellent
    based on 54 reviews
    • 9.1 "World class service."
    • 8.6 "Location is great."
    • 7.3 "Nice rooms."
    • 7.3 "High comfort."

    Overall rating

    7.6 Good
    based on 219 reviews
    • 8.7 "Great service."
    • 8.6 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.6 "Average comfort."
    • 6.1 "Rooms are ok."
    • 4.4 "Value below average."
    • 3.1 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Train station is close"
    data provided by TrustYou

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