Overview

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Petit Palace President Castellana
Best Room Service

Marques De Villamagna, 4, 28001 Madrid, Madrid, Spain
+34 915 771 951

€105+

Overall guest ratings

8.2/10 Excellent
based on 4,254 reviews

Review highlights

  • 9.4
  • 9.3
  • 5.2
  • 4.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Petit Palace President Castellana Hotel is a luxury hotel on Paseo de la Castellana, with a modern design devised for business and weekend trips to Madrid.

    Located in the most exclusive commercial area of Madrid, this innovative hotel in La Castellana offers you luxury services and unique spaces for events: à la carte restaurants, free wifi, iPad in the room, iPod and iPhone docking station, meeting rooms...

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    Petit Palace President Castellana

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 4,254 reviews
    • 9.4 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      7.1 "Great parking, according to 71%."
      8.1 "City centre within easy reach, said 81%."
      8.8 "Near to public transport, according to 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      7.5 "75% were happy with the room service."
    • 8.8 "Breakfast is good."
    • 7.5 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.2 "For only 52%, the noise level was all right."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
    • 4.9 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      2.9 "71% had problems with the shower."
      3.8 "Air conditioning was criticized by 62%."
      4.4 "56% said the bathroom was dirty."
      2.4 "76% criticized the small bathroom."
      2.4 "76% were unhappy with the view."
      1.1 "89% were disappointed with the minibar."
    • 3.7 "Bar is not good."
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    Overall rating

    8.2 Excellent
    based on 1,701 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.0 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      8.7 "Near to public transport, according to 87%."
    • 8.3 "Breakfast is good."
    • 7.5 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.8 "Average comfort."
    • 5.7 "Average value."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.4 "For only 54%, the tv was ok."
      5.1 "Only 51% said the rooms were modern."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    based on 1,786 reviews
    • 9.4 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      7.8 "City centre within easy reach, said 78%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 7.6 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
    • 3.9 "Bar is not good."
    • 3.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.2 "68% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      2.6 "74% had problems with the shower."
      3.3 "Air conditioning was criticized by 67%."
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    Overall rating

    7.7 Good
    based on 42 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
    • 5.0 "Rooms are ok."
    • 4.8 "Not very comfortable."

    Overall rating

    8.0 Good
    based on 723 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.5 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.1 "For only 51%, the noise level was all right."
    • 5.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.4 "Only 64% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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