Overview

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Novotel Madrid Puente de la Paz

Albacete 1, 28027 Madrid, Madrid, Spain
+34 917 247 600

€69+

Overall guest ratings

7.9/10 Good
based on 2,733 reviews

Review highlights

  • 9.2
  • 8.9
  • 5.3
  • 4.6

Good to know

  • Close to public transport
  • Friendly service

Nearby

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    About

    For business and leisure trips, count on the Novotel Madrid Puente de La Paz, a hotel situated in a highly practical location. A bus stop can be found at the hotel's entrance, offering access to the center in just 20 minutes. Enjoy free WIFI in the modern rooms or the well-equipped meeting rooms, which are bathed in natural light. Indulge in a snack by the outdoor swimming pool (open from June 1 to September 1) and try our Mediterranean restaurant whilst the little ones play in the leisure areas.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Tennis
    • Fitness centre
    • Washer/dryer available in-room
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 2,733 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.5 "Good location."
      8.8 "Near to public transport, according to 88%."
      9.4 "Easily accessible by car, said 94%."
      10.0 "Good access to the airport, said 100%."
      7.0 "70% thought it was easy to get to the train station."
    • 5.4 "Pool is mediocre."
    • 5.3 "Average cleanliness."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.4 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 4.4 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      3.8 "62% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      2.5 "75% had problems with the shower."
      0.6 "94% thought the tv was sub-standard."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      1.7 "83% criticized the plain hotel."
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    Overall rating

    8.1 Excellent
    based on 163 reviews
    • 9.1 "Excellent breakfast."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.3 "Good location."
      8.6 "Near to public transport, according to 86%."
    • 5.2 "Average cleanliness."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 4.7 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."

    Overall rating

    8.1 Excellent
    based on 2,405 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.6 "Good location."
      9.0 "Near to public transport, according to 90%."
      9.6 "Easily accessible by car, said 96%."
      8.9 "89% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 6.8 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.7 "Pool is mediocre."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
      4.9 "51% said the bathroom was dirty."
    • 4.7 "Bar is not good."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
    • 4.4 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      3.8 "62% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.9 "Air conditioning was criticized by 81%."
      2.6 "74% had problems with the shower."
      0.6 "94% thought the tv was sub-standard."
      4.9 "51% said the bathroom was dirty."
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    Overall rating

    7.5 Good
    based on 27 reviews
    • 9.2 "Excellent breakfast."
    • 8.7 "Great service."
    • 7.6 "Good location."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."

    Overall rating

    7.8 Good
    based on 136 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.5 "Good location."
    • 5.9 "Food is average."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.6 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      4.6 "54% said rooms were dirty."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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