Overview

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Hotel Intur Palacio San Martin

Plaza San Martin, 5, 28013 Madrid, Madrid, Spain
+34 917 015 000

€89+

Overall guest ratings

8.6/10 Excellent
based on 3,993 reviews

Review highlights

  • 9.8
  • 9.1
  • 8.8
  • 6.8

Good to know

  • Very quiet
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    When you stay at Hotel Intur Palacio San Martin, you'll be in a great location, within just a 10-minute walk of Plaza Mayor and Puerta del Sol. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer plasma TVs and minibars.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 3,993 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
      8.2 "82% found the restaurant service to be one of the best."
    • 8.8 "Breakfast is good."
    • 8.4 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
      9.2 "92% loved the menu selection."
      7.3 "73% enjoyed the side dishes."
      10.0 "100% enjoyed the pork dishes."
      8.3 "83% loved the dining experience."
    • 7.3 "Internet works."
      7.0 "70% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.8 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      5.6 "For only 56%, the bathroom was ok."
      6.5 "Only 65% thought the shower was ok."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      6.5 "65% thought the minibar was ok."
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    Overall rating

    8.6 Excellent
    based on 2,914 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.9 "Breakfast is good."
    • 8.4 "Food is delicious."
      9.4 "94% loved the menu selection."
      9.2 "Yummy desserts, said 92%."
    • 7.8 "Internet works."
      7.5 "75% said the wifi quality was great."
    • 6.6 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.7 "For only 57%, the bathroom was ok."
      6.6 "Only 66% thought the shower was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    based on 479 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 7.3 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.8 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.5 "Beds were acceptable for 55%."
    • 5.9 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.5 "Beds were acceptable for 55%."
      5.6 "For only 56%, the bathroom was ok."
      7.0 "70% enjoyed the shower."

    Overall rating

    8.7 Excellent
    based on 39 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 6.5 "Average amenities."
    • 6.5 "Average comfort."
    • 5.5 "Rooms are ok."
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    Overall rating

    8.5 Excellent
    based on 559 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      8.4 "84% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 7.0 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
    • 6.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 6.8 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      5.1 "For only 51%, the bathroom was ok."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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