Pros (+) Very clean, very centrally located and wonderful (family?) staff
2 stars
Hostal El Pilar
Photos of Hostal El Pilar
Overview
Hostal with a 24-hour front desk, steps from Puerta del Sol Along with concierge services, this smoke-free hostal has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. Hostal El Pilar offers 38 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hostal El Pilar
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Express check-out
- 24-hour front desk
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Telephone
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Upper floors accessible by stairs
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Media and entertainment
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Reviews of Hostal El Pilar
8.1
Very good
3543 verified ratings
Wonderful
1420
Very good
854
Good
607
Okay
230
Fair
217
Mediocre
92
Poor
123
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location near major attractions, making it convenient for exploring the city. However, many reviews highlight issues with cleanliness and bed comfort, with some rooms described as outdated or cramped. Overall, while the location is a major draw, improvements in room quality and amenities are needed to enhance the guest experience.AI-generated from customer reviews
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Score by provider
8.1 out of 10
319 reviews
All reviews
Pros (+) The rooms areally simple and clean. A stone's throw from the main Puerta de Sol square you are smack bang in the midst of things with a short walk to many Madrid attractions. Also the Metro is less than a minute away. The price also makes this an attractive options.
Cons (-) In terms of charm there is not much endearing to this hotel. The newly renovated reception and staircases are lovely but the rooms are simple and cramped for some people's tastes.
Location
Calle De Las Carretas, 13, 28012 Madrid
What's nearby
- Puerta del Sol112 m
- Madrid City Centre223 m
- Plaza de Santa Ana247 m
- Teatro Español296 m
- Plaza Mayor352 m
- Teatro Real0.6 km
- Plaza de Oriente0.8 km
- Plaza de Cibeles0.9 km
- Palacio Real de Madrid1 km
- Museo del Prado1 km
- Plaza de Espana1.1 km
- Principe Pio1.5 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hostal El Pilar
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | €89 |
Average price (weekend night) | €212 |
When to book a room at Hostal El Pilar
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.1 |
|---|---|
Distance to city centre | 0.0 km |
Nearest airport | Madrid Barajas |
Distance to airport | 13.6 km |