Overview

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Hostal Besaya

San Bernardo, 13, 8a Planta (esquina Gran Via), 28015 Madrid, Madrid, Spain
+34 917 587 630

€40+

Overall guest ratings

8.2/10 Excellent
based on 577 reviews

Review highlights

  • 9.3
  • 9.0
  • 3.9
  • 2.1

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Located in Gran Via, this hostal is within a 5-minute walk of Lope de Vega Theatre, Plaza de Callao, and Plaza de Espana.

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    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 577 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Average value."
    • 3.9 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
      2.9 "For 71%, the rooms looked old."
      4.6 "54% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      3.8 "62% thought the tv was sub-standard."
    • 2.1 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 1.2 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 317 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.0 "High value."
    • 3.4 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.1 "79% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
      2.6 "For 74%, the rooms looked old."
      4.7 "53% thought they were poorly maintained."
    • 2.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 1.6 "Disappointing internet connection."

    Overall rating

    8.0 Good
    based on 57 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.1 "Terrific location."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.6 "94% said rooms were small."
    • 1.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."

    Overall rating

    8.2 Excellent
    based on 201 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.9 "Location is great."
    • 3.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.7 "93% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 2.1 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 1.0 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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