Overview

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Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

€53+

Overall guest ratings

6.3/10 Good
based on 864 reviews

Review highlights

  • 8.9
  • 8.4
  • 3.9
  • 3.8

Nearby

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    About

    Located in 7th Arrondissement, this hotel is within a 15-minute walk of University of Lyon II and Textile Museum. Bellecour Square and St. Jean Cathedral are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    based on 864 reviews
    • 8.9 "Breakfast is good."
    • 8.4 "Food is delicious."
      9.3 "93% loved the menu selection."
    • 7.6 "Good location."
      9.8 "Near to public transport, according to 98%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 3.9 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 3.1 "Awful rooms."
      4.2 "58% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      1.0 "90% found problems with the furniture."
      1.7 "83% had problems with the shower."
      3.5 "65% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
    • 1.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.6 "Unfriendly atmosphere, according to 64%."
      2.2 "78% didn't like the unstylish hotel."
    • 1.2 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    based on 345 reviews
    • 8.7 "Breakfast is good."
    • 7.2 "Good location."
      9.8 "Near to public transport, according to 98%."
      10.0 "City centre within easy reach, said 100%."
    • 5.8 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
    • 3.9 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 3.1 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      4.0 "60% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
    • 2.4 "Awful rooms."
      2.3 "77% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      3.1 "69% said rooms were dirty."
      4.0 "60% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      1.0 "90% found problems with the furniture."
      1.4 "86% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 164 reviews
    • 9.1 "Excellent breakfast."
    • 7.8 "Good location."
    • 6.8 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 4.1 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 4.0 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      4.7 "53% said rooms were small."
    • 3.3 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      4.7 "53% said rooms were small."
    • 1.6 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    5.8 OK
    based on 77 reviews
    • 8.6 "Breakfast is good."
    • 7.4 "Good location."
    • 7.0 "Good service."
      6.5 "65% said the reception staff was ok."
    • 3.7 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 2.9 "Awful rooms."
      3.3 "67% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
    • 1.4 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    6.1 Good
    based on 276 reviews
    • 8.9 "Breakfast is good."
    • 8.0 "Location is great."
      9.7 "Near to public transport, according to 97%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 3.8 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      4.7 "53% said rooms were small."
    • 3.8 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.2 "Awful rooms."
      4.1 "59% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      4.7 "53% said rooms were small."
    • 1.8 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 1.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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