Overview

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Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

€53+

Overall guest ratings

6.2/10 Good
based on 953 reviews

Review highlights

  • 9.0
  • 8.1
  • 3.7
  • 3.2

Good to know

  • Near city centre

Nearby

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    About

    Located in 7th Arrondissement, this hotel is within a 15-minute walk of University of Lyon II and Textile Museum. Bellecour Square and St. Jean Cathedral are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 953 reviews
    • 9.0 "Excellent breakfast."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 6.0 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
    • 3.7 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.2 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 3.0 "Awful rooms."
      2.8 "72% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      4.0 "60% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.2 "Air conditioning was criticized by 98%."
      0.9 "91% had problems with the shower."
      1.3 "87% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      1.1 "89% were unhappy with the view."
      0.0 "100% thought the tv was sub-standard."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
      4.5 "55% complained about the elevator."
    • 1.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
      0.8 "92% didn't like the unstylish hotel."
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    Overall rating

    6.1 Good
    based on 438 reviews
    • 9.0 "Excellent breakfast."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "Near to public transport, according to 98%."
    • 5.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.7 "63% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 2.8 "Awful rooms."
      3.6 "64% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      3.7 "63% said rooms were small."
      1.1 "For 89%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      1.5 "85% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      0.8 "92% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    based on 133 reviews
    • 9.1 "Excellent breakfast."
    • 7.9 "Good location."
    • 5.8 "Service is ok."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      4.6 "54% said rooms were small."
    • 3.3 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      4.6 "54% said rooms were small."
    • 1.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    5.4 OK
    based on 76 reviews
    • 7.7 "High value."
    • 7.4 "Good location."
    • 6.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
    • 2.4 "Awful rooms."
      2.3 "77% complained about the bathroom."
      3.2 "68% said rooms were dirty."
    • 1.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    based on 304 reviews
    • 8.7 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.7 "Near to public transport, according to 97%."
    • 6.0 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.2 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 3.2 "Awful rooms."
      3.0 "70% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      4.1 "59% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      4.0 "60% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.0 "90% didn't like the architecture."
    • 1.9 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Good to know
    "Near city centre"
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