Overview

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Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

€52+

Overall guest ratings

6.3/10 Good
based on 832 reviews

Review highlights

  • 9.0
  • 8.6
  • 3.8
  • 3.5

Nearby

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    About

    Located in 7th Arrondissement, this hotel is within a 15-minute walk of University of Lyon II and Textile Museum. Bellecour Square and St. Jean Cathedral are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Room service
    • Restaurant
    • Bar/Lounge
    • Safe
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.3 Good
    based on 832 reviews
    • 9.0 "Excellent breakfast."
    • 8.6 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 7.9 "Good location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.3 "Housekeeping was ok, according to 63%."
    • 3.8 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 3.5 "Not very clean."
      3.1 "69% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      2.8 "72% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      2.8 "72% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      1.0 "90% found problems with the furniture."
      2.2 "78% were unhappy with the view."
      0.0 "100% thought the tv was sub-standard."
    • 1.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.0 "Unfriendly atmosphere, according to 60%."
      2.1 "79% didn't like the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 1.3 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    based on 366 reviews
    • 8.9 "Breakfast is good."
    • 7.6 "Good location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.4 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.2 "Housekeeping was ok, according to 62%."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 3.2 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 2.6 "Awful rooms."
      2.5 "75% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      3.9 "61% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      0.9 "91% found problems with the furniture."
    • 1.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 141 reviews
    • 9.1 "Excellent breakfast."
    • 7.7 "Good location."
    • 6.4 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 3.8 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.8 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
    • 3.3 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.3 "67% said rooms were dirty."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 1.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    5.9 OK
    based on 74 reviews
    • 7.6 "Good location."
    • 7.0 "Good service."
    • 3.6 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.7 "Awful rooms."
      2.8 "72% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
    • 1.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."

    Overall rating

    6.1 Good
    based on 249 reviews
    • 8.9 "Breakfast is good."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.5 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.0 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      3.3 "67% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
    • 1.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 1.4 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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