Overview

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Hotel Victoria au Lac

Via Generale Guisan 3, 6902 Lugano, Ticino, Switzerland
+41 91 994 20 31

€81+

Overall guest ratings

7.3/10 Good
based on 1,208 reviews

Review highlights

  • 8.5
  • 6.9
  • 4.4
  • 4.3

Nearby

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    About

    Hotel Victoria au Lac is just 3.5 mi (5.6 km) from the airport and offers a shuttle. Guests looking for a bite to eat can check out La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. A nightclub and a rooftop terrace are other highlights, and rooms offer 24-hour room service and refrigerators.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,208 reviews
    • 8.5 "Location is great."
      8.9 "City centre within easy reach, said 89%."
    • 6.9 "Service is ok."
      5.7 "Only 57% thought the service was professional."
    • 5.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.4 "Disappointing food."
      1.4 "For 86%, the dining experience was not enjoyable."
      3.8 "62% did not enjoy the desserts."
      1.3 "Unclean dining area, according to 87%."
    • 4.3 "Breakfast is below average."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      1.3 "Unclean dining area, according to 87%."
    • 4.2 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.0 "90% didn't like the architecture."
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    Overall rating

    7.2 Good
    based on 748 reviews
    • 8.5 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 6.5 "Service is ok."
    • 5.6 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 4.5 "Breakfast is below average."
    • 4.5 "Disappointing food."
      1.1 "For 89%, the dining experience was not enjoyable."
    • 4.5 "Internet is poor."
    • 4.2 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.2 "88% didn't like the architecture."
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    Overall rating

    7.3 Good
    based on 181 reviews
    • 8.4 "Location is great."
    • 6.7 "Service is ok."
    • 4.7 "Value below average."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      4.8 "52% said rooms were dirty."
      1.9 "81% found problems with the furniture."
      4.8 "52% didn't like the balcony."
      1.0 "Air conditioning was criticized by 90%."
    • 4.5 "Disappointing food."
    • 4.1 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.0 "Breakfast is below average."
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    Overall rating

    7.3 Good
    based on 277 reviews
    • 8.5 "Location is great."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.0 "100% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      4.5 "55% said rooms were dirty."
      1.9 "81% found problems with the furniture."
    • 4.6 "Breakfast is below average."
    • 4.4 "Disappointing food."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    data provided by TrustYou

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