Overview

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Grand Hotel Eden
Top Lake Hotel

Riva Paradiso, 1, 6900 Lugano, Ticino, Switzerland
+41 91 985 92 00

Call

+41 91 985 92 00

Overall guest ratings

8.0/10 Good
based on 846 reviews

Review highlights

  • 9.0
  • 8.2
  • 4.9
  • 4.7

Nearby

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    About

    Centrally located in Paradiso, Grand Hotel Eden is minutes from Museum of Modern Art and LAC. This 5-star hotel is within close proximity of Santa Maria degli Angeli and Piazza della Riforma.

    Rooms

    Make yourself at home in one of the 115 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a swim-up bar.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Paradiso? This hotel has 3444 square feet (320 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are supplied at no charge.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Casino
    • Cable or satellite TV
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Train station shuttle
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 846 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
    • 4.7 "Value below average."
    • 4.6 "Disappointing food."
      4.0 "60% did not like what was on the menu."
      1.4 "For 86%, the dining experience was not enjoyable."
    • 4.3 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
      2.5 "75% didn't like the architecture."
    • 4.2 "Wellness & sports facilities were not very nice."
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    Overall rating

    7.9 Good
    based on 482 reviews
    • 9.1 "Terrific location."
    • 8.4 "Bar is amazing."
    • 8.2 "Great service."
      7.2 "72% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.6 "Only 66% found the balcony ok."
    • 5.0 "Average comfort."
      0.6 "Air conditioning was criticized by 94%."
      4.5 "55% didn't like the uncomfortable beds."
    • 4.4 "Value below average."
    • 4.0 "Disappointing food."
      3.1 "69% did not like what was on the menu."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.9 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      0.6 "94% complained about the elevator."
      2.2 "78% didn't like the architecture."
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    Overall rating

    7.8 Good
    based on 203 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.7 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 160 reviews
    • 8.9 "Location is great."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
    • 6.4 "Breakfast is mediocre."
    • 5.3 "Average comfort."
    • 4.6 "Value below average."
    • 4.6 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    data provided by TrustYou

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