Overview

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The Montcalm London Marble Arch

34-40 Great Cumberland Place, London, W1H 7TW, United Kingdom
+44 207 402 4288

€263+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.8/10 Excellent
based on 2,842 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.1
  • 5.5

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    With a stay at The Montcalm London Marble Arch, you'll be centrally located in London, steps from Marble Arch and minutes from Selfridges. This 5-star hotel is close to Harrods and Buckingham Palace.

    Rooms

    Make yourself at home in one of the 143 individually decorated guestrooms, featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This Victorian hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 2,842 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.8 "Bar is amazing."
    • 8.0 "Vibe was good."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 4.8 "Rooms are not good."
    • 3.3 "Not very comfortable."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 1,733 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      9.5 "95% said the concierge service was amazing."
      7.3 "73% were happy with the room service."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Average value."
      6.8 "The price was ok for 68%."
    • 4.8 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      5.0 "For only 50%, the bathroom was ok."
      1.5 "85% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      1.9 "81% found problems with the furniture."
      3.1 "69% criticized the small bathroom."
      2.8 "72% thought the tv was sub-standard."
      3.9 "61% were unhappy with the view."
      3.8 "62% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      1.2 "88% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      3.1 "69% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 511 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Value below average."
      3.8 "62% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
    • 2.6 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."

    Overall rating

    8.7 Excellent
    based on 596 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 7.7 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Average value."
    • 4.7 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      4.9 "51% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
    • 3.2 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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