Overview

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The Montcalm London Marble Arch
Top City Hotel

34-40 Great Cumberland Place, London, W1H 7TW, United Kingdom
+44 207 402 4288

€243+

Overall guest ratings

9.0/10 Excellent
based on 2,926 reviews

Review highlights

  • 9.8
  • 9.2
  • 7.1
  • 4.5

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Located in Marylebone, this luxury hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 2,932 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "Easily accessible by car, said 70%."
      7.1 "Great parking, according to 71%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.9 "Management was excellent, said 79%."
    • 7.1 "Good breakfast."
    • 6.5 "Internet is average."
    • 5.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.3 "Only 63% said rooms were clean enough."
      6.4 "Only 64% thought the shower was ok."
      5.0 "50% said the view was so-so."
    • 4.5 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      4.7 "53% criticized the small bathroom."

    Overall rating

    9.0 Excellent
    based on 1,671 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.6 "Internet is average."
    • 5.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were clean enough."
      6.2 "Only 62% thought the shower was ok."
    • 3.8 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.7 "53% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."

    Overall rating

    8.8 Excellent
    based on 586 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 4.4 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
    • 3.9 "Not very comfortable."
      1.5 "85% said rooms were small."

    Overall rating

    8.8 Excellent
    based on 674 reviews
    • 9.9 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.6 "Sufficient wellness & sports facilities."
    • 6.5 "Internet is average."
    • 6.3 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.2 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.3 "Only 63% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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