Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Shaftesbury Suites London Marble Arch
Top City Hotel

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

€146+

Overall guest ratings

8.0/10 Good
based on 855 reviews

Review highlights

  • 9.9
  • 8.4
  • 8.2
  • 4.2

Good to know

  • Friendly service

Nearby

    show all

    About

    Located in Marylebone, this hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

    Less More
    Expedia

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 855 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.2 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 7.7 "Good breakfast."
    • 5.4 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 3.3 "Bar is not good."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 418 reviews
    • 9.9 "Terrific location."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.5 "Very good internet connection."
    • 8.1 "Breakfast is good."
    • 5.3 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.9 "For only 69%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.4 "66% thought it was too noisy."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
    View all review categories

    Overall rating

    7.6 Good
    based on 179 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.4 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      3.5 "65% complained about the elevator."

    Overall rating

    7.0 Good
    based on 17 reviews
    • 8.3 "Great service."
    • 5.3 "Rooms are ok."

    Overall rating

    7.8 Good
    based on 239 reviews
    • 9.9 "Terrific location."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.4 "66% thought it was too noisy."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map