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DoubleTree by Hilton Hotel London - Docklands Riverside
4 stars

DoubleTree by Hilton Hotel London - Docklands Riverside

265 Rotherhithe Street, London, SE16 5HW, United Kingdom
London, United Kingdom
See location+44 207 231 1001
From
€98
Cheapest

rate per night

7.9
Good
based on 4317 reviews
4,317 reviews

Photos of DoubleTree by Hilton Hotel London - Docklands Riverside

Overview

Rating
Welcome to the DoubleTree by Hilton Hotel London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf – perfect for travelers looking to make the most out of London. This former 17th century Wharf Building boasts exposed brickwork and London’s last dry dock for shipbuilding. The hotel’s complimentary ferry provides access to Canary Wharf and a connection to the Thames Clippers for an unforgettable voyage into central London. The nearby Underground station and Docklands Light Railway also offer links to the city. Your memorable stay at our Docklands hotel begins with a warm chocolate chip cookie at check-in. Guest rooms feature a flat-screen LCD TV, opening windows and tea/coffee facilities. Most guest rooms also boast city and river views. Business travelers will appreciate the laptop-sized safe, large desk and 24-hour room service. Choose a suite for a separate living area with sofa bed – perfect for families. WiFi is complimentary in all guest rooms and public areas. Discover our Columbia Restaurant, and savor seasonal produce and individual barbecues on the outdoor terrace. For private dining, visit The Library or The Snug – exceptional places to celebrate special occasions. With 9,286 sq. ft. of event space, our Riverside hotel is ideal for your next function. Host a conference for up to 350 guests in one of 15 meeting rooms. Wedding receptions are stylish in the Millennium Suite, which opens to the terrace for spectacular London views.
Rating
7.9
Good
Based on 4,317 verified guest reviews

Latest deals for DoubleTree by Hilton Hotel London - Docklands Riverside

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2 double beds
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Standard Room
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Double room
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1 double bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at DoubleTree by Hilton Hotel London - Docklands Riverside

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Shuttle service (free)
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi (surcharge)
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Internet (surcharge)

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Seating area
  • Slippers
  • Telephone
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Private parking

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Bathroom

  • Shower
  • Bathrobe

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of DoubleTree by Hilton Hotel London - Docklands Riverside

7.9
Good
4317 verified ratings
Wonderful
1647
Very good
818
Good
758
Okay
371
Fair
315
Mediocre
172
Poor
236

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While some appreciated the good value for money and highlighted the friendly and professional staff, others faced significant issues with service and cleanliness. Notably, reports of unhelpful staff, dirty bathrooms, and problems with internet access overshadowed positive aspects. Overall, the location was ideal for those needing access to Canary Wharf, earning praise for its reasonable pricing and amenities.
AI-generated from customer reviews
Value for Price8 out of 10
Cleanliness3.5 out of 10
Service3.5 out of 10
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All reviews

4.2
Mediocre
Anonymous, Jun 2018
Pros (+) I liked where it was located.
Cons (-) Packing area was packed which is understandable so I had to go to the underground car park which is understandable but what I don’t understand is why an employee couldn’t give me the correct code to get into the underground car park. Also 20 minutes after I had checked out of the hotel I had realised I had left some clothes behind which was my mistake but to come back to the hotel to get no help, ...
Read more
10
Wonderful
Anonymous, Apr 2017
Pros (+) Location to Thames river and sightseeing
2.0
Poor
Anonymous, Dec 2016
Pros (+) None
Cons (-) There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she ...
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10
Wonderful
Anonymous, Apr 2016
Pros (+) The staff were very friendly , professional , and efficient . We had a quick check in could not complain about anything at all.
Cons (-) I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body

Location

265 Rotherhithe Street, London, SE16 5HW

What's nearby

  • Tower Bridge2.9 km
  • Tower of London2.9 km
  • Tate Modern4.5 km
  • Southbank Centre5.7 km
  • Somerset House5.8 km
  • London Eye5.9 km
  • Westminster Bridge6.1 km
  • Big Ben6.3 km
  • Palace of Westminster6.3 km
  • Westminster Abbey6.5 km
  • National Gallery6.5 km
  • Churchill War Rooms6.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about DoubleTree by Hilton Hotel London - Docklands Riverside

Low season

February

High season

November

Average price (weeknight)

€167

Average price (weekend night)

€169
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at DoubleTree by Hilton Hotel London - Docklands Riverside

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at DoubleTree by Hilton Hotel London - Docklands Riverside

  • If you’re after a cheap room at DoubleTree by Hilton Hotel London - Docklands Riverside, then you should consider staying during the low season. The cheapest deals can generally be found in February and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton Hotel London - Docklands Riverside, plan to stay on a Saturday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at DoubleTree by Hilton Hotel London - Docklands Riverside was booked for on KAYAK in the last 2 weeks was €144, while the most expensive was €144.
  • How long should you stay at DoubleTree by Hilton Hotel London - Docklands Riverside? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at DoubleTree by Hilton Hotel London - Docklands Riverside

  • Why should I stay at this hotel instead of other hotels nearby?

    DoubleTree by Hilton Hotel London - Docklands Riverside resides in a 17th-century building with modern decor and an array of onsite amenities. There are various onsite bars, lounges, and dining, a free ferry terminal shuttle for all guests and each room has a private balcony.

  • What type of catering does the hotel offer?

    At the hotel, there is a wide range of international cuisine offered at the onsite restaurants Columbia and Urban Beach. The hotel also offers a buffet breakfast, two bar lounges, a coffee shop, a snack bar and barbecue grills. The restaurants overlook the river, providing an excellent view of London. There is also the option for room-service delivery at the hotel.

  • What business options does the hotel offer?

    The hotel provides a business centre with conference spaces, many meeting rooms and banquet facilities. There is a computer station and the hotel is fitted with access to high-speed Wi-Fi. In the business centre, you can also hire A/V equipment. At the hotel, there is an ATM on site, multilingual staff and a wake-up service for those who require it. For downtime at the hotel, guests can access local newspapers and the library.

  • Which workout facilities does the hotel have?

    Guests of DoubleTree by Hilton Hotel London - Docklands Riverside have access to the hotel's fitness studio, equipped with cardio workout facilities.

  • What help can I expect with my luggage?

    At the hotel, there is luggage storage with the concierge service. Ask the 24-hour reception to mind your luggage outside of your check-in or check-out times. To ensure your valuables are safe, the hotel provides safety deposit boxes at the front desk. There are also private safes inside the hotel rooms that are laptop compatible.

  • Which options do I have at the hotel if I travel with my kids?

    Children of all ages are welcome at DoubleTree by Hilton Hotel London - Docklands Riverside. There are free cots and infant beds and free rollaway extra beds. Up to two kids can stay at the hotel for free when using the parent or guardian’s room and when using the hotel bedding. There are children’s menus in the restaurant and premium TV channels, great for the in-between times.

  • What does the hotel provide for accessible services?

    At DoubleTree by Hilton Hotel London - Docklands Riverside, there are many accessibility features throughout the hotel to ensure a safe and comfortable stay for all guests. There are accessible rooms, with wide bedroom and bathroom doors (32 inches minimum), emergency pull cords beside the bed and in the bathroom, grab bars in the restrooms, roll-in showers and an inflatable chair to assist with the bath. The rooms also feature audible alarms with a vibrating pad and a visual alarm with a strobe light. Inside the hotel, there are Induction Loop Systems at the reception and in the meeting rooms. The entrance, concierge desk, registration desk, restaurant, lift and public areas of the hotel are all accessible. Service support animals are welcome in the hotel, and in case of an emergency, an evacuation chair will be available. Outside the hotel, there is wheelchair accessible parking available.

  • Where is DoubleTree by Hilton Hotel London - Docklands Riverside located?

    DoubleTree by Hilton Hotel London - Docklands Riverside is located at 265 Rotherhithe Street in Southwark, 6.3 km from the centre of London. Tower Bridge is the closest landmark to DoubleTree by Hilton Hotel London - Docklands Riverside.

  • When is check-in time and check-out time at DoubleTree by Hilton Hotel London - Docklands Riverside?

    Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton Hotel London - Docklands Riverside.

  • Does DoubleTree by Hilton Hotel London - Docklands Riverside offer free Wi-Fi?

    Yes, DoubleTree by Hilton Hotel London - Docklands Riverside offers free Wi-Fi.

  • How far is DoubleTree by Hilton Hotel London - Docklands Riverside from the airport?

    DoubleTree by Hilton Hotel London - Docklands Riverside is 5.8 km from London City.

  • How does KAYAK find such great DoubleTree by Hilton Hotel London - Docklands Riverside hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton Hotel London - Docklands Riverside in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Hotel London - Docklands Riverside and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Hotel London - Docklands Riverside.

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Good to know

Value for money

7.7

Distance to city centre

6.3 km

Nearest airport

London City

Distance to airport

5.8 km