Overview

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City Continental Kensington London

11-13 Penywern Road, London, SW5 9TT, United Kingdom
+44 207 373 6514

€86+

Overall guest ratings

6.7/10 Good
based on 3,001 reviews

Review highlights

  • 9.8
  • 5.9
  • 4.6
  • 3.5

Good to know

  • Clean rooms
  • Close to public transport

Nearby

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    About

    This recently renovated hotel is 100 meters from Earls Court Exhibition Center and Underground station, with easy access to all major attractions, and 2 miles from the West End.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 3,001 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      7.3 "City centre within easy reach, said 73%."
      7.5 "Great parking, according to 75%."
      10.0 "Good access to the airport, said 100%."
    • 5.9 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
    • 5.3 "Internet is average."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      3.5 "65% found problems with the furniture."
      4.3 "57% criticized the small bathroom."
      2.7 "73% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.5 "Breakfast is below average."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.6 "For 74%, the lobby entrance was sub-standard."

    Overall rating

    6.7 Good
    based on 1,290 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      7.4 "City centre within easy reach, said 74%."
    • 5.7 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
    • 5.1 "Internet is average."
    • 4.3 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      4.4 "56% criticized the small bathroom."
      3.5 "65% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      2.1 "Air conditioning was criticized by 79%."
      4.4 "56% criticized the small bathroom."
    • 3.3 "Breakfast is below average."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Overall rating

    6.6 Good
    based on 780 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
    • 5.3 "Internet is average."
    • 4.7 "Service is below average."
      4.4 "56% indicated the reception staff was not good."
    • 3.9 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      1.6 "84% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      4.2 "58% criticized the small bathroom."
      2.6 "74% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      4.2 "58% criticized the small bathroom."
    • 2.6 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.9 OK
    based on 30 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good cleanliness."
      8.1 "81% said rooms were clean."
    • 5.1 "Rooms are ok."
    • 3.7 "Not very comfortable."
      1.7 "83% said rooms were small."
    • 3.6 "Breakfast is below average."

    Overall rating

    7.0 Good
    based on 900 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 7.3 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 5.4 "Internet is average."
    • 4.8 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      3.7 "63% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      4.2 "58% criticized the small bathroom."
    • 3.7 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      4.2 "58% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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